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Fostering the adoption of electric vehicles by providing complementary mobility services: a two-step approach using Best–Worst Scaling and Dual Response

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Abstract

There is a substantial gap in research regarding the adoption of electric vehicles as a strategy to remedy the climate problem and reduce oil consumption by integrating complementary mobility services. To address this gap, we employ a two-step approach utilizing a hybrid stated preference method. Study 1 uses Best–Worst Scaling and identifies the top three complementary mobility services consumers would prefer with an electric vehicle. Study 2 applies Dual Response and analyzes the importance of these three services relative to other technological and economic factors of electric vehicles. Our results offer evidence that complementary mobility services may significantly foster electric vehicle adoption . Moreover, low purchase prices are less important than low recurring costs, such as electricity costs. Finally, a segmentation strategy may be fruitful because, e.g., men are more attracted by technological advantages than women and elderly consumers have a higher preference for services that offer convenience.

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Notes

  1. See the subsequent Sect. 2.3.

  2. See p. 34ff in Train (2009), especially Section 3.10, for the mathematical derivation of the algebraic manipulations as well as the underlying assumptions.

  3. For a conceptual framework of Best–Worst Scaling, see Louviere et al. (2013). There are alternative methods with supplement “case 2” and “case 3”, in which respondents either choose the most and least preferred level of a product (case 2) or the most and least preferred alternative described by its attributes and levels (case 3).

  4. See also Sect. 2.3.

  5. See http://eml.berkeley.edu/~train/software.html.

  6. Source: http://de.statista.com/statistik/daten/studie/36405/umfrage/durchschnittliche-gebrauchtwagenpreise-in-deutschland/.

  7. As a robustness test, we use another status quo with a purchase price of 30,000€ and electricity costs of 3€ per 100 km. The general insights do not change, as reported in the “Appendix”.

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Acknowledgments

The authors gratefully thank Luigi Bianco for his assistance during the data collection in Study 1 & 2 and Dr. Donovan Pfaff from Bonpago for his financial support in study 2. We also thank Joséphine Süptitz, the two anonymous referees as well as the editor Günter Fandel for their valuable comments and excellent suggestions.

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Correspondence to Wenyan Zhou.

Appendix

Appendix

See Tables 13, 14, 15 and 16.

Table 13 Marketing research on electronic vehicles
Table 14 Design of study 1 (each row represents a choice set and each cell the attribute index of each alternative)
Table 15 Design of study 2 (each row represents a choice set and each cell the level-index of each attribute per alternative)
Table 16 Robustness test of counterfactual simulation

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Hinz, O., Schlereth, C. & Zhou, W. Fostering the adoption of electric vehicles by providing complementary mobility services: a two-step approach using Best–Worst Scaling and Dual Response. J Bus Econ 85, 921–951 (2015). https://doi.org/10.1007/s11573-015-0765-5

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