Skip to main content

Advertisement

Log in

Measuring Financial and Social Outreach Productivity of Microfinance Institutions in Bangladesh

  • Published:
Social Indicators Research Aims and scope Submit manuscript

Abstract

The productive employment of scarce resources to achieve financial sustainability and social outreach among microfinance institutions (MFIs) has become a key concern of policymakers and practitioners. In view of its importance, this study adopted the Malmquist total factor productivity approach with a balanced panel dataset of 162 MFIs ranging from 2007 to 2012 to measure productivity performance. The results indicate that the microfinance sector in Bangladesh exhibited 4.3 % in overall productivity progress, attributed mainly to better managerial efficiency. Further splitting the output into financial and social outreach, known as ‘dual mission’, this study observed 3.9 and 5 % productivity progress per annum respectively, with five best practising MFIs being identified due to their balanced growth in both objectives. Although, depth of social outreach productivity (proxy by average loan size) recorded successive progress during the study period (2007–2012), breadth of social outreach productivity (proxy by number of savers) improved little due to the lack of innovative savings products. Thus, basing their designing of comprehensive savings products and development of appropriate synergies on the best five performing MFIs, the government and respective authorities should stimulate the transfer of their innovative practices to other MFIs to enhance sectorial growth and better serve the poor community.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. Although most of the researchers have used the term ‘outreach’, we prefer to use ‘social outreach’ to emphasize the social outcomes.

  2. Compartamos Banco, founded in Mexico in 1990, and currently one of the largest microfinance banking institutions in Latin America serving more than 2.5 million clients with diverse financial products.

References

  • Abakaeva, J., & Glisovic-Mezieres, J. (2009). Are deposits a stable source of funding for microfinance institutions?. Washinton DC: World Bank.

    Google Scholar 

  • Abate, G. T., Borzaga, C., & Getnet, K. (2014). Cost-efficiency and outreach of microfinance institutions: Trade-offs and the role of ownership. Journal of International Development, 26(6), 923–932.

    Article  Google Scholar 

  • Adhikary, S., & Papachristou, G. (2014). Is there a trade-off between financial performance and outreach in south asian Microfinance institutions? The Journal of Developing Areas, 48(4), 381–402.

    Article  Google Scholar 

  • Ahmed, H. (2002). Financing microenterprises: An analytical study of Islamic microfinance institutions. Islamic Economic Studies, 9(2), 27–64.

    Google Scholar 

  • Alam, M., & Molla, I. R. (2012). The limitations of microcredit for promoting microenterprises in Bangladesh. Economic annals, 57(192), 41–53.

    Article  Google Scholar 

  • Al-Darrab, I. A. (2000). Relationships between productivity, efficiency, utilization, and quality. Work Study, 49(3), 97–104.

    Article  Google Scholar 

  • Al-Shami, S. S. A., Majid, I. B. A., Rashid, N. A., & Hamid, M. S. R. B. A. (2013). Conceptual framework: The role of microfinance on the wellbeing of poor people cases studies from Malaysia and Yemen. Asian Social Science, 10(1), p230.

    Article  Google Scholar 

  • Armendáriz, B., & Szafarz, A. (2011). On mission drift in microfinance institutions. The handbook of microfinance, 341, 366.

    Google Scholar 

  • Ashta, A. (2010). Advanced Technologies for Microfinance: Solutions and Challenges: Solutions and Challenges. IGI Global.

  • Augsburg, B., & Fouillet, C. (2010). Profit empowerment: The microfinance institution’s mission drift. Perspectives on Global Development and Technology, 9(3), 327–355.

  • Augustine, D. (2012). Good practice in corporate governance: Transparency, trust, and performance in the microfinance industry. Business and Society, 51(4), 650–676.

    Article  Google Scholar 

  • Bateman, M., & Chang, H.-J. (2012). Microfinance and the illusion of development: From hubris to nemesis in thirty years. World Economic Review, 1(1), 13–36.

    Google Scholar 

  • Baumann, T. (2005). Pro-poor microcredit in South Africa: Cost-efficiency and productivity of South African pro-poor microfinance institutions. Journal of Microfinance, 7(1), 95–117.

    Google Scholar 

  • Ben Soltane, B. (2014). Total factor productivity change of MENA microfinance institutions: A Malmquist productivity index approach. Economic Modelling, 39, 182–189.

    Article  Google Scholar 

  • Benston, G. J., Hanweck, G. A., & Humphrey, D. B. (1982). Scale economies in banking: a restructuring and reassessment. Journal of Money, Credit and Banking, 14, 435–456.

  • Berger, A. N., & Humphrey, D. B. (1997). Efficiency of financial institutions: International survey and directions for future research. European Journal of Operational Research, 98(2), 175–212.

    Article  Google Scholar 

  • Bjurek, H. (1996). The Malmquist total factor productivity index. The Scandinavian Journal of Economics, 98(2), 303–313.

  • Bos, J. W., & Millone, M. (2015). Practice what you preach: Microfinance business models and operational efficiency. World Development, 70, 28–42.

    Article  Google Scholar 

  • Bowlin, W. F. (1998). Measuring performance: An introduction to data envelopment analysis (DEA). The Journal of Cost Analysis, 15(2), 3–27.

    Article  Google Scholar 

  • Casu, B., Girardone, C., & Molyneux, P. (2004). Productivity change in European banking: A comparison of parametric and non-parametric approaches. Journal of Banking and Finance, 28(10), 2521–2540.

    Article  Google Scholar 

  • Chandran, V., & Pandiyan, V. (2008). Technical efficiency and technological change in Malaysian service industries. Applied Economics Letters, 15(8), 655–657.

    Article  Google Scholar 

  • Charnes, A., Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429–444.

    Article  Google Scholar 

  • Coelli, T. (1996). A Guide to DEAP Version 2.1: A data envelopment analysis (computer) program. Center for Efficiency and Productivity Analysis, University of New England. Working paper, 96(08).

  • Coelli, T. J., & Rao, D. (2005). Total factor productivity growth in agriculture: a Malmquist index analysis of 93 countries, 1980–2000. Agricultural Economics, 32(s1), 115–134.

    Article  Google Scholar 

  • Conning, J. (1999). Outreach, sustainability and leverage in monitored and peer-monitored lending. Journal of Development Economics, 60(1), 51–77.

    Article  Google Scholar 

  • Cooper, W. W. (2013). Data envelopment analysis. In S. I. Gass, M. C. Fu (Eds.), Encyclopedia of operations research and management science (pp. 349–358). New York: Springer.

  • Cooper, W. W., Seiford, L. M., & Tone, K. (2007). Data envelopment analysis: A comprehensive text with models, applications, references and DEA-Solver Software (2nd ed., p. 490). Berlin: Springer. ISBN 387452818.

  • Corvoisier, S., & Gropp, R. (2009). Contestability, technology and banking. Discussion Paper No. 09-007.

  • Cull, R., & Morduch, J. (2007). Financial performance and outreach: a global analysis of leading microbanks*. The Economic Journal, 117(517), F107–F133.

    Article  Google Scholar 

  • Dokulilova, L., Janda, K., & Zetek, P. (2009). Sustainability of microfinance institutions in financial crisis. http://mpra.ub.unimuenchen.de/17696/. Accessed 7 May 2015.

  • Färe, R., Grosskopf, S., Norris, M., & Zhang, Z. (1994). Productivity growth, technical progress, and efficiency change in industrialized countries. The American Economic Review, 84(1), 66–83.

  • Farrel, M. J. (1957). The measurement of productive efficiency. Journal of the Royal Statistical Society, Series A, 120(3), 253–281.

  • Frankiewicz, C. (2004). Information technology as a strategic tool for microfinance in Africa. In A seminar Report, April, 2004 (pp. 26-27).

  • Gebremichael, B. Z., & Rani, D. L. (2012). Total factor productivity change of ethiopian microfinance institutions (mfis): A malmquist productivity index approach (mpi). European Journal of Business and Management, 4(3), 105–114.

    Google Scholar 

  • Grifell-Tatjé, E., & Lovell, C. K. (1996). Deregulation and productivity decline: The case of Spanish savings banks. European Economic Review, 40(6), 1281–1303.

    Article  Google Scholar 

  • Gutierrez-Nieto, B., Serrano-Cinca, C., & Mar Molinero, C. (2007). Microfinance institutions and efficiency. Omega, 35(2), 131–142.

    Article  Google Scholar 

  • Haq, M., Skully, M., & Pathan, S. (2010). Efficiency of microfinance institutions: A data envelopment analysis. Asia-Pacific Financial Markets, 17(1), 63–97.

    Article  Google Scholar 

  • Hartarska, V., & Nadolnyak, D. (2007). Do regulated microfinance institutions achieve better sustainability and outreach? Cross-country evidence. Applied Economics, 39(10), 1207–1222.

    Article  Google Scholar 

  • Hartarska, V., Shen, X., & Mersland, R. (2013). Scale economies and input price elasticities in microfinance institutions. Journal of Banking and Finance, 37(1), 118–131.

    Article  Google Scholar 

  • Helms, B. (2006). Access for all: Building inclusive financial systems. Washington, DC: C-GAP.

    Book  Google Scholar 

  • Hermes, N., Lensink, R., & Meesters, A. (2011). Outreach and efficiency of microfinance institutions. World Development, 39(6), 938–948.

    Article  Google Scholar 

  • Hisako, K. (2009). Competition and wide outreach of microfinance institutions. Economics Bulletin, 29(4), 2628–2639.

    Google Scholar 

  • Jaffry, S., Ghulam, Y., Pascoe, S., & Cox, J. (2007). Regulatory changes and productivity of the banking sector in the Indian sub-continent. Journal of Asian Economics, 18(3), 415–438.

    Article  Google Scholar 

  • Kauffman, R. J., & Riggins, F. J. (2012). Information and communication technology and the sustainability of microfinance. Electronic Commerce Research and Applications, 11(5), 450–468.

    Article  Google Scholar 

  • Kerstens, K., & Van de Woestyne, I. (2014). Comparing Malmquist and Hicks-Moorsteen productivity indices: Exploring the impact of unbalanced vs. balanced panel data. European Journal of Operational Research, 233(3), 749–758.

    Article  Google Scholar 

  • Kim, M., & Weiss, J. (1989). Total factor productivity growth in banking: The Israeli banking sector 1979–1982. Journal of Productivity Analysis, 1(2), 139–153.

    Article  Google Scholar 

  • Lafourcade, A.-L., Isern, J., Mwangi, P., & Brown, M. (2005). Overview of the outreach and financial performance of microfinance institutions in Africa. Microfinance information exchange, Washington, DC. http://www.mixmarket.org/medialibrary/mixmarket/Africa_Data_Study.pdf

  • Louis, P., Seret, A., & Baesens, B. (2013). Financial efficiency and social impact of microfinance institutions using self-organizing maps. World Development, 46, 197–210.

    Article  Google Scholar 

  • Malkin, E. (2008). Microfinance’s success sets off a debate in Mexico. New York Times, 4.

  • Matthews, K., & Zhang, N. X. (2010). Bank productivity in China 1997–2007: measurement and convergence. China Economic Review, 21(4), 617–628.

    Article  Google Scholar 

  • Mia, M. A., Nasrin, S., & Cheng, Z. (2015). Quality, quantity and financial sustainability of microfinance: Does resource allocation matter? Quality & Quantity, 1–14. doi:10.1007/s11135-015-0205-1.

  • Micro-Credit Regulatory Authority (2015). An Overview of Microcredit in Bangladesh. http://www.mra.gov.bd/index.php?option=com_content&view=article&id=104&Itemid=80. Accessed February 12, 2015.

  • Mitra, S. K. (2009). Exploitative microfinance interest rates. Asian Social Science, 5(5), P87.

    Article  Google Scholar 

  • Navajas, S., Conning, J., & Gonzalez-Vega, C. (2003). Lending technologies, competition and consolidation in the market for microfinance in Bolivia. Journal of International Development, 15(6), 747–770.

    Article  Google Scholar 

  • Navajas, S., Schreiner, M., Meyer, R. L., Gonzalez-Vega, C., & Rodriguez-Meza, J. (2000). Microcredit and the poorest of the poor: Theory and evidence from Bolivia. World Development, 28(2), 333–346.

    Article  Google Scholar 

  • Nawaz, A. (2009). Efficiency and productivity of microfinance: Incorporating the role of subsidies. PhD Dessertation, University of Gottingen, Germany.

  • Nishimizu, M., & Page, J. M. (1982). Total factor productivity growth, technological progress and technical efficiency change: dimensions of productivity change in Yugoslavia, 1965–78. The Economic Journal, 92, 920–936.

  • Portela, M. C., & Thanassoulis, E. (2010). Malmquist-type indices in the presence of negative data: An application to bank branches. Journal of Banking and Finance, 34(7), 1472–1483.

    Article  Google Scholar 

  • Postelnicu, L., Hermes, N., & Szafarz, A. (2013). Defining social collateral in microfinance group lending. Working papers CEB, 13.

  • Psico, J. A. T., & Dias, J. F. (2008). Social performance evaluation of the microfinance institutions in Mozambique. UNECA, Addis Ababa http://www.uneca.org. June 20, 2008.

  • Quayes, S. (2012). Depth of outreach and financial sustainability of microfinance institutions. Applied Economics, 44(26), 3421–3433.

    Article  Google Scholar 

  • Rankin, K. N. (2002). Social capital, microfinance, and the politics of development. Feminist Economics, 8(1), 1–24.

    Article  Google Scholar 

  • Sánchez-Robles, B. (1997). Financial efficiency and economic growth: The case of Spain. International Advances in Economic Research, 3(4), 333–351.

    Article  Google Scholar 

  • Searle, B. A., & Köppe, S. (2014). Assets, savings and wealth, and poverty: A review of evidence. Final report to the Joseph Rowntree Foundation. Bristol: Personal Finance Research Centre.

  • Serrano-Cinca, C., & Gutiérrez-Nieto, B. (2014). Microfinance, the long tail and mission drift. International Business Review, 23(1), 181–194.

    Article  Google Scholar 

  • Servin, R., Lensink, R., & van den Berg, M. (2012). Ownership and technical efficiency of microfinance institutions: Empirical evidence from Latin America. Journal of Banking and Finance, 36(7), 2136–2144.

    Article  Google Scholar 

  • Sufian, F. (2007). Total factor productivity change in non-bank financial institutions: evidence from Malaysia applying a Malmquist productivity index (MPI). Applied Econometrics and International Development, 7(1), 177–186.

  • Sufian, F. (2009). Antecedents of total factor productivity change: Empirical evidence from the Chinese banking sector. Transition Studies Review, 16(1), 114–126.

    Article  Google Scholar 

  • Tahir, I. M., & Tahrim, S. N. C. (2014) Efficiency and Productivity analysis of microfinance institutions in Cambodia: A DEA approach. In Eurasia Business Research Conference, Istanbul, Turkey (pp. 16–18).

  • Tortosa-Ausina, E. (2002). Exploring efficiency differences over time in the Spanish banking industry. European Journal of Operational Research, 139(3), 643–664.

    Article  Google Scholar 

  • Tortosa-Ausina, E., Grifell-Tatjé, E., Armero, C., & Conesa, D. (2008). Sensitivity analysis of efficiency and Malmquist productivity indices: An application to Spanish savings banks. European Journal of Operational Research, 184(3), 1062–1084.

    Article  Google Scholar 

  • Twaha, K., & Rashid, A. (2012). Exploring the determinants of the productivity of microfinance institutions in India. Munich Personal RePEc Archive.

  • Vonderlack, R. M., & Schreiner, M. (2002). Women, microfinance, and savings: Lessons and proposals. Development in Practice, 12(5), 602–612.

    Article  Google Scholar 

  • Widiarto, I., & Emrouznejad, A. (2015). Social and financial efficiency of Islamic microfinance institutions: A data envelopment analysis application. Socio-Economic Planning Sciences, 50, 1–17.

    Article  Google Scholar 

  • Wisniwski, S. (1999). Microsavings compared to other sources of funds. Eschborn, Germany: Consultative Group to Assist the Poorest.

    Google Scholar 

  • Woller, G. (2007). Trade-offs between social and financial performance. Journal of Microfinance/ESR Review, 9(2), 14–19.

    Google Scholar 

  • World Bank (2015). Official exchange rate. http://data.worldbank.org/indicator/PA.NUS.FCRF. Accessed February 10, 2015.

  • Worthington, A. C. (1998). The determinants of non-bank financial institution efficiency: A stochastic cost frontier approach. Applied Financial Economics, 8(3), 279–287.

    Article  Google Scholar 

  • Worthington, A. C. (1999). Malmquist indices of productivity change in Australian financial services. Journal of International Financial Markets, Institutions and Money, 9(3), 303–320.

    Article  Google Scholar 

  • Yaron, J. (1994). What makes rural finance institutions successful? The World Bank Research Observer, 9(1), 49–70.

    Article  Google Scholar 

  • Zacharias, J. (2008). An investigation of economies of scale in microfinance institutions. NYU Glucksman Fellowship Program Student Research Reports, 1.

Download references

Acknowledgments

Authors would like to thank the editor and three anonymous referees for their constructive comments and valuable suggestions. Their comments and suggestions have substantially enhanced the quality of the paper. The first author thank Shamima Nasrin, Mehedi Masud, Hasanul Banna, Dr. Zhang Miao and Zhang Cheng for their suggestions and comments. The first author also would like to thank University of Malaya for funding his doctoral studies through Bright Spark Program.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Md Aslam Mia.

Electronic supplementary material

Below is the link to the electronic supplementary material.

Supplementary material 1 (XLSX 54 kb)

Appendices

Appendix 1

See Table 7.

Table 7 Selected best practicing MFIs based on their productivity (overall) performance (2007–2012)

Appendix 2

See Table 8.

Table 8 Best practising MFIs in terms of depth of social outreach based on their productivity performance

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Mia, M.A., Chandran, V.G.R. Measuring Financial and Social Outreach Productivity of Microfinance Institutions in Bangladesh. Soc Indic Res 127, 505–527 (2016). https://doi.org/10.1007/s11205-015-0979-5

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11205-015-0979-5

Keywords

JEL Classification

Navigation