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Does insurance fraud in automobile theft insurance fluctuate with the business cycle?

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Abstract

Financial institutions face various cyclical risks, but very few studies have analyzed the cyclicality of operational risk. External fraud is an important operational risk faced by insurers. In this research, we analyze the empirical relationship between insurance fraud and the business cycle and we concentrate our study on two insurance contracts that may create an incentive to defraud. We find that residual insurance fraud exists both in the contract with replacement cost endorsement and the contract with no-deductible endorsement in the Taiwan automobile theft insurance market. These results are consistent with previous literature on the relationship between fraud activity and non-optimal insurance contracting. We also show that the severity of insurance fraud is countercyclical. Fraud is stimulated during periods of recession and mitigated during periods of expansion. Although this last result seems intuitive, our contribution is the first to measure its significance.

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Notes

  1. We do not know the corresponding numbers for the insurance industry. As we will see later, external fraud represents about 5% of claims value in the market we study. External fraud is one of the seven risk types identified in operational risk by Solvency II. The six others are: internal fraud; employment practices and workplace safety; clients, products and business practices; damage to physical assets; business descriptions and system failures; and execution, delivery and process management.

  2. Boyer (2001) is one of the few researchers to discuss the impact of economic factors on insurance fraud, specifically that of the tax scheme of the insurance benefit. See also Bates et al. (2010) on health production efficiency.

  3. Dionne and Gagné (2002) underline that poverty is a possible reason for fraud. In the theoretical model of Dionne et al. (2009), the moral cost of fraud is one of the factors that affect individuals’ decision to defraud.

  4. Picard (2012) claims that the severity of insurance fraud ranges from build-up to planned criminal fraud. The reason that we focus our study on insurance fraud in theft insurance is because we have selected events that correspond to an economic choice and may be related to economic conditions of the insured and the insurer. Either the insured has higher fraud incentives for economic reasons or the person’s vehicle can be sold at a profit on the black market. This implies that some insured plan some fraudulent theft claims to cheat the insurance company. We suspect this behavior, but do not have evidence to prove it. Thus, some events might also be linked to opportunistic behavior. We will use the signs or signals of fraud described in the data description in section 2. The insurer’s fraud detection activity may also be affected by economic conditions.

  5. From 2000 to 2007, about 26.37% of private sedans were covered by theft insurance. The premium is over 40 billion NT dollars (about 1.33 billion US dollars) per year, and the growth rate is about 10% per year.

  6. This is roughly equivalent to 5 million US dollars.

  7. If we treat GDP as a proxy variable for the fluctuation of the business cycle, we find that the loss ratio of automobile theft insurance is significantly negatively correlated with the level of GDP. We list the automobile theft insurance loss ratio of non-commercial vehicles and the GDP of Taiwan in Appendix A, from 1998 to 2009. The negative relationship between the loss ratio and GDP is important. The significant correlation coefficient is −0.99.

  8. This contract covers only total theft loss, not partial theft loss. For example, if only video equipment is stolen, the insurance company does not indemnify this kind of loss unless the insured had purchased the auto parts and accessories endorsement.

  9. The value of the insured vehicle is monthly depreciated. The depreciation rates are: 3%, 5%, 7%, 9%, 11%, 13%, 15%, 17%, 19%, 21%, 23% and 25% from the first month to the 12th month during the policy year. The deductible is sold as a percentage (10%) of the vehicle’s value.

  10. This insurance company controls more than 20% of Taiwan’s automobile insurance market.

  11. For all the contracts written from 2000 to 2007, we collect their complete claim records for the policy year. For example, the claim records of policies written in 2007 are extended to the dates in 2008.

  12. In this paper, the periods have been reorganized by policy period. Hence we test policy months instead of calendar months.

  13. Many contributions have discussed the optimal contract design that could reduce the incentive to defraud. Crocker and Morgan (1998) theoretically investigate the optimal insurance contract under costly state falsification. Crocker and Tennyson (1999) empirically test for the nature of the optimal insurance contract under costly falsification. Picard (1996), Bond and Crocker (1997) and Boyer (2004) design the optimal insurance contract under costly state verification (see Derrig 2002, and Picard 2012, for reviews of the literature).

  14. Identifying the existence of fraud under asymmetric information is an important aim in the literature. For example, Artis et al. (2002) adopt a new methodology to identify fraud by allowing the misclassification error in the existing method to separate fraudulent claims from honest claims.

  15. Picard (1996) built an equilibrium model between the insurer and the insured to explain the successful fraud probability in the market. Dionne and Gagné (2002) extended this model. They found that auditing does not suffice to deter fraud. Hence, the success probability of fraud does not correspond to the probability of non-audit.

  16. The stringency of audit could affect the success probability of fraud, but it is not constant over time. Dionne et al. (2009) use red flags as the signals for conducting stringent audit in their optimal auditing strategy. Dionne and Gagné (2002) assume that the stringency of audit decreases near the expiration of the replacement cost endorsement.

  17. We make this assumption because insurers in Taiwan do not, in practice, implement a particularly stringent audit at the beginning of the contract. First, the market value of a vehicle does not vary as much as in Quebec from the beginning to the end of the overall policy period, because the contract length is only for 1 year, and the replacement cost endorsement contract in Taiwan is not designed for new vehicles exclusively. Second, insurance companies in Taiwan rely heavily on the mechanism of deductible design in the replacement cost endorsement and a more stringent depreciation rate in the no-deductible contract. There is actually no difference in the audit approach between the beginning and the end of the policy year as a whole.

  18. In the first 3 months, the depreciation rates for insurance contract and market value of the car are almost the same. However, over time, the market depreciation rate does not increase as fast as that of the insurance contract. In the last month of the year, the market depreciation rate is 15%, while the depreciation rate from the insurance company is 25%.

  19. In the literature, the consequences of ex ante moral hazard and fraud are often mixed. For example, when Weiss et al. (2010) discuss the distortion effect of regulated insurance pricing, they mention that regulation could cause ex ante moral hazard because drivers’ safety investments may be diminished. This regulation could also cause fraudulent claims because the disincentive of filing fraudulent claims may also be reduced.

  20. As described in Dionne and Gagné (2002), the benefits of prevention decrease over time under the replacement cost endorsement. Hence, the presence of replacement cost endorsement reduces self-protection activities, increasing the probability of theft.

  21. The depreciation rate used for the insurer’s indemnity is more stringent than that in the regular market. Hence, the difference between the loss indemnity and the vehicle’s market value would be larger near the end of the year. This would give the insured a greater incentive to pay more attention to self-protection and to reduce the ex ante moral hazard near the end of the year in absence of replacement cost endorsement. Accordingly, under a no-deductible contract, there is greater ex ante moral hazard at the beginning of the policy year.

  22. The percentage of stolen cars is 0.29% over the total population. It is 0.57% for brand new vehicles and 0.79% for popular brand vehicles, both with the replacement cost endorsement contract. It is 0.49% for brand new vehicles with non-deductible endorsement and 0.64% for popular brand vehicles with non-deductible endorsement.

  23. Generally speaking, brand new vehicle value is much higher than that of older vehicles. Hence, the brand new vehicle owner has a greater financial incentive to defraud.

  24. This brand is especially often used by taxis. It accounts for over 50% of the vehicle brands of taxis. The vehicles of this particular brand can be sold very easily on the black market because there is high demand for auto parts and accessories of this brand.

  25. When we identify the existence of insurance fraud, we test the conditional correlation between claim and coverage under four models. In the first model, we test the conditional correlation between total theft claim and coverage of contract with replacement cost endorsement. In the second model, we test the conditional correlation between total theft claim and coverage of contract with no-deductible endorsement. In the third model, we test the conditional correlation between partial theft claim and coverage of contract with replacement cost endorsement. In the fourth model, we test the conditional correlation between partial theft claim and coverage of contract with no-deductible endorsement. When we identify the relationship between fraud and business cycle, we test under two additional models. In the fifth model, we test the effect of the business cycle on the conditional correlation between total theft claim and the coverage of contract with replacement cost endorsement. In the sixth model, we test the effect of the business cycle on the conditional correlation between total theft claim and the coverage of contract with no-deductible endorsement.

  26. The first two codes of m represent the calendar month, and the second two codes of m represent the calendar year. For example, m = 0100 is for the business cycle index of January 2000.

  27. There are 48 pairs of regressions when we test the conditional correlation between two dimensions of claims (total theft claim as well as partial theft claim) and two dimensions of coverage (the coverage of contracts with replacement cost endorsement and the coverage of contracts with no-deductible endorsement). It is redundant to report complete results for all 48 pairs of regressions. Hence, we display only 48 key estimated coefficients (β c,l,j ) from the second-stage regression in Table 4, and report two examples of ensuing regression results in Appendix D.

  28. There are 24 pairs of regressions when we test the relationship between business cycle and fraud. For similar reasons as before, it is redundant to report complete results for all 24 pairs of regressions. Hence, we display only the key estimated coefficients (β C,l,j and β BC,l,j ) from the second-stage regression in Table 5, and report two examples of these coefficients in Appendix E.

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Acknowledgments

We thank Richard Derrig, the referee, and Kip Viscusi, the Editor, for their constructive comments. We also thank Larry Tzeng, Robert Gagné and participants in the Risk Theory Seminar, the American Risk and Insurance Association Conference, and the World Risk and Insurance Economics Congress for their comments on previous versions.

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Correspondence to Georges Dionne.

Appendices

Appendix A

Table 6 The relationship between Taiwan’s auto theft insurance loss ratio of non-commercial vehicles and GDP

Appendix B: Insurance fraud under replacement cost endorsement

Assume that the consumer is risk averse. The expected utility of an insured is equal to

$$ gU\left(W+\theta \frac{A}{h(t)}+A-D,\omega \right)+\left(1-g\right)U\left(W,\omega \right). $$

where U is the utility function for the risk averse individual, W is the individual’s wealth, not including the value of the vehicle, A is the market value of the vehicle at the beginning of the policy year, h(t) is the depreciation rate for the market value of the vehicle, which is an increasing function of time t, and t denotes the month of the policy year. θ is the discount rate when the fraudulent individual starts his fraud activity, 0 ≤ θ ≤ 1. g is the probability of the fraud being successful. D is the deductible designed in the contract. The model assumes that the market value of the vehicle will be totally expropriated if the individual’s fraudulent behavior is discovered by the insurance company. This causes the wealth level of the fraudulent individual who is caught to be limited to W. ω is the moral cost of fraud. As in Dionne et al. (2009), we assume that \( \raisebox{1ex}{$\partial U$}\!\left/ \!\raisebox{-1ex}{$\partial \omega $}\right.<0 \). We also assume that \( \raisebox{1ex}{${\partial}^2U$}\!\left/ \!\raisebox{-1ex}{$\partial W\partial \omega $}\right.<0 \). The individual will defraud if

$$ gU\left(W+\theta \frac{A}{h(t)}+A-D,\omega \right)+\left(1-g\right)U\left(W,\omega \right)\ge U\left(W+\frac{A}{h(t)},0\right) $$

In the absence of moral cost of fraud (ω = 0), there is a critical successful fraud probability \( \tilde{g} \) at which there is indifference between being honest and dishonest:

$$ \tilde{g}U\left(W+\theta \frac{A}{h(t)}+A-D,0\right)+\left(1-\tilde{g}\right)U\left(W,0\right)=U\left(W+\frac{A}{h(t)},0\right) $$

\( 0<\tilde{g}<1 \). When the successful fraud probability \( p>\tilde{g} \), the individual would defraud. Furthermore, this critical value of the probability of the fraud being successful is:

$$ \tilde{g}=\frac{U\left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)-U\left(W,0\right)}{U\left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,0\right)-U\left(W,0\right)}. $$

The expected utility function of an individual who has a probability (α) of engaging in fraudulent behavior can therefore be written as:

$$ EU=\alpha \left[\tilde{g}U\left(W+\theta \frac{A}{h(t)}+A-D,0\right)+\left(1-\tilde{g}\right)U\left(W,0\right)\right]+\left(1-\alpha \right)U\left(W+\frac{A}{h(t)},0\right) $$

The individual has a probability equal to 1 of engaging in fraud when the probability of the fraud being successful is above \( \tilde{g} \). On the contrary, the individual has a probability equal to 0 of engaging in fraud when the probability of the fraud being successful is below \( \tilde{g} \). In addition, there is a probability of fraud of between 1 and 0 when the probability of the fraud being successful is equal to \( \tilde{g} \). Consequently, the probability of an individual engaging in fraud decreases with \( \tilde{g} \). Intuitively, \( \tilde{g} \) should be very low to defraud, which means that when there is no moral cost for an individual, the threshold for the individual to defraud is very low.

When there is no moral cost for the individual, as time increases:

$$ \frac{d\tilde{g}}{ dt}=\left\{\frac{-\left[U\left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)-U\left(W,0\right)\right]U\prime \left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,0\right)\left[-\left(\theta {\scriptscriptstyle \frac{A}{h{(t)}^2}}\right)\right]}{{\left[U\left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,0\right)-U\left(W,0\right)\right]}^2}+\frac{U\prime \left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)\left(-{\scriptscriptstyle \frac{A}{h{(t)}^2}}\right)}{\left[U\left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,0\right)-U\left(W,0\right)\right]}\right\}h\prime (t) $$

We rewrite (den) as the denominator of the above equation second term and obtain:

$$ \frac{d\tilde{g}}{ dt}=\frac{\left({\scriptscriptstyle \frac{A}{h{(t)}^2}}\right)}{(den)^2}\left\{\left[U\left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)-U\left(W,0\right)\right]U\prime \left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,0\right)\theta -\left[U\left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,0\right)-U\left(W,0\right)\right]U\prime \left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)\right\}h\prime (t) $$

Because the incentive for an individual to engage in fraud is higher when \( \theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D\ge {\scriptscriptstyle \frac{A}{h(t)}} \), the first set of square brackets is smaller than the second set in the above equation, and the first derivative of the utility under \( W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D \) is also smaller than the corresponding derivative under \( W+{\scriptscriptstyle \frac{A}{h(t)}} \). In addition, θ is between 0 and 1. All of these factors make the value inside the braces negative. Moreover, h′(t) > 0, hence, the sign of the above equation (\( \frac{d\tilde{g}}{ dt} \)) is negative.

The above analysis infers that \( \tilde{g} \) will decrease with t, and that the probability α will increase with t. Hence, the probability (α) of an individual engaging in fraud is higher near the end of the policy year. If the audit probability of the insurance company is flat over the whole policy year, the equilibrium rate of fraud could also be higher near the end of the policy year.

When there is a moral cost (ω > 0), there is also a critical successful fraud probability \( \overset{\frown }{g} \) at which there is indifference between being honest and dishonest:

$$ \overset{\frown }{g}U\left(W+\theta \frac{A}{h(t)}+A-D,\omega \right)+\left(1-\overset{\frown }{g}\right)U\left(W,\omega \right)=U\left(W+\frac{A}{h(t)},0\right) $$

We can derive the critical value of the probability of the fraud being successful \( \overset{\frown }{g}=\overset{\frown }{g}\left(\omega \right) \). For each ω level, there is a corresponding \( \overset{\frown }{g}\left(\omega \right) \). When the successful fraud probability is \( p>\overset{\frown }{g} \), the individual would defraud. We can verify that \( 0<\tilde{g}<\overset{\frown }{g}<1 \). When the successful fraud probability is \( p>\overset{\frown }{g} \), the individual would defraud, where \( \overset{\frown }{g} \) solves:

$$ \overset{\frown }{g}\left(\omega \right)=\frac{U\left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)-U\left(W,\omega \right)}{U\left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,\omega \right)-U\left(W,\omega \right)} $$

As time increases:

$$ \frac{d\overset{\frown }{g}}{ dt}=\left\{\frac{-\left[U\left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)-U\left(W,\omega \right)\right]U\prime \left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,\omega \right)\left[-\left(\theta {\scriptscriptstyle \frac{A}{h{(t)}^2}}\right)\right]}{{\left[U\left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,\omega \right)-U\left(W,\omega \right)\right]}^2}+\frac{U\prime \left(W+{\scriptscriptstyle \frac{A}{h(t)}},0\right)\left(-{\scriptscriptstyle \frac{A}{h{(t)}^2}}\right)}{\left[U\left(W+\theta {\scriptscriptstyle \frac{A}{h(t)}}+A-D,\omega \right)-U\left(W,\omega \right)\right]}\right\}h\prime (t) $$

We also find that \( \frac{d\overset{\frown }{g}}{ dt}<0 \), which means that the critical successful fraud probability would decrease over time. We can also analyze the effect of moral cost on \( \frac{d\overset{\frown }{g}}{ dt} \). We do not present this relationship here because we do not have data to test its sign. The theoretical result is available from the authors.

Appendix C: Insurance fraud under the no-deductible contract

First, we examine whether the incentive of insurance fraud is higher under a no-deductible endorsement. We still assume the individual is risk-averse,

$$ gU\left(W+\theta \frac{A}{h(t)}+\frac{A}{k(t)}-D,\omega \right)+\left(1-g\right)U\left(W,\omega \right). $$

The individual’s insurance contract is indemnified with depreciation. The depreciation rate (k(t)) increases with time t. Furthermore, the depreciation rate from the indemnity of the insurance company (k(t)) is more stringent than that in the market (h(t)), i.e., k(t) > h(t) and \( {\scriptscriptstyle \frac{1}{k{(t)}^2}}k\prime (t)>{\scriptscriptstyle \frac{1}{h{(t)}^2}}h\prime (t),\forall t \). The definitions of g, W, θ, A, and ω are the same as those in the model in Appendix B. The totally expropriated constraint is also the same as in Appendix B.

There exists a critical value of the probability (\( \tilde{g} \)) of the fraud being successful at which there is indifference between being honest and dishonest:

$$ \tilde{g}U\left(W+\theta \frac{A}{h(t)}+\frac{A}{k(t)}-D,\omega \right)+\left(1-\tilde{g}\right)U\left(W,\omega \right)=U\left(W+\frac{A}{h(t)}\right). $$

The expected utility function of an individual who has the probability (α) of engaging in fraud is therefore expressed as follows:

$$ EU=\alpha \left[\tilde{g}U\left(W+\theta \frac{A}{h(t)}+\frac{A}{k(t)},\omega \right)+\left(1-\tilde{g}\right)U\left(W,\omega \right)\right]+\left(1-\alpha \right)U\left(W+\frac{A}{h(t)}\right). $$

The individual has a probability of 1 of engaging in fraud when the probability of the fraud being successful is above \( \tilde{g} \). Conversely, the individual has a probability of 0 of engaging in fraud when the probability of the fraud being successful is below \( \tilde{g} \). Finally, the individual has a probability of fraud of between 1 and 0 when the probability of the fraud being successful equals \( \tilde{g} \). To summarize, the probability of the individual’s engaging in fraud decreases with \( \tilde{g} \).

Furthermore, this critical value of the probability of the fraud being successful is:

$$ \tilde{g}=\frac{U\left({W}_2\right)-U\left({W}_3,\omega \right)}{U\left({W}_1,\omega \right)-U\left({W}_3,\omega \right)}=\frac{\varDelta_2}{\varDelta_1}. $$

where \( {W}_1=W+\theta \frac{A}{h(t)}+\frac{A}{k(t)}-D,{W}_2=W+\frac{A}{h(t)},{W}_3=W \); \( \tilde{g} \) is the relative utility of no cheating. It is the utility difference between no cheating and being caught cheating, compared with the utility difference between cheating and being caught cheating.

As the deductible increases:

$$ \frac{d\tilde{g}}{ dD}=\frac{\varDelta_2}{\varDelta_1}\left[-\frac{1}{\varDelta_1}U\prime \left({W}_1,\omega \right)\left(-1\right)\right], $$

we find that \( \tilde{g} \) is affected by the comparative utility of no cheating (\( \frac{\varDelta_2}{\varDelta_1} \)), and the relative marginal effect of deductible (\( \frac{1}{\varDelta_1}U\prime \left({W}_1,\omega \right) \)). The above derivative is positive, which means that when the deductible increases, the critical value of the probability of successful fraud also increases, and the incentive to defraud decreases. Hence, people who purchase no-deductible contracts have a stronger incentive to defraud.

We now discuss the relative claim timing pattern for the contract with depreciation and no-deductible endorsement in contrast to the reference contract. We consider the impact of timing on the incentive induced by the no-deductible endorsement. In other words, we consider the impact of t on \( \frac{d\tilde{g}}{ dD} \). Let \( H=\frac{d\tilde{g}}{ dD} \), then

$$ \begin{array}{l}\frac{ dH}{ dt}=\frac{d}{ dt}\left(\frac{\varDelta_2}{\varDelta_1}\right)\left[-\frac{1}{\varDelta_1}U\prime \left({W}_1,\omega \right)\left(-1\right)\right]+\left(\frac{\varDelta_2}{\varDelta_1}\right)\frac{d}{ dt}\left[-\frac{1}{\varDelta_1}U\prime \left({W}_1,\omega \right)\left(-1\right)\right]\hfill \\ {}\hfill =\frac{1}{{\left({\varDelta}_1\right)}^2}\left({\varDelta}_1U\prime \left({W}_2\right)\left(-\frac{A}{h{(t)}^2}h\prime (t)\right)-{\varDelta}_2U\prime \left({W}_1,\omega \right)\left(-\theta \frac{A}{h{(t)}^2}h\prime (t)-\frac{A}{k{(t)}^2}k\prime (t)\right)\right)\left[-\frac{1}{\varDelta_1}U\prime \left({W}_1,\omega \right)\left(-1\right)\right]+\left(\frac{\varDelta_2}{\varDelta_1}\right)\left[\frac{1}{\varDelta_1}U\prime \prime \left({W}_1,\omega \right)-\frac{1}{\varDelta_1{}^2}{\left(U\prime \left({W}_1,\omega \right)\right)}^2\right]\left(-\theta \frac{A}{h{(t)}^2}h\prime (t)-\frac{A}{k{(t)}^2}k\prime (t)\right)\hfill \end{array} $$

The first term in the above equation means that the relative utility of no cheating is varying with time. Regardless of whether cheating occurs, the utility will decrease because of depreciation. If the difference in wealth level between no deductible and deductible contracts is sufficient, this first term will be negative. This means that over time, the utility of the no deductible contract will decrease more under no cheating, but it will decrease less under cheating. The incentive of fraud induced by no-deductible contracts would decrease over time.

The second term means that the marginal utility affected by the deductible is varying over time. It is positive, and it contrasts with the first term whereby the fraud incentive from a no-deductible contract increases over time, because the marginal utility of wealth is higher when the wealth level depreciates over time. However, if the difference in wealth level between no deductible and deductible contract is sufficient, the whole equation would still be negative. This means that the critical value of the fraud probability induced by no deductible contract is mitigated over time. This corresponds to the second part of our second hypothesis, which states that the probability of fraud (for no-deductible endorsement contracts) is higher at the beginning of the policy year. We can also explore the theoretical relationship between moral cost of fraud and \( \frac{ dH}{ dt} \). Results are available from the authors.

Appendix D

Table 7 Complete empirical results of the 12th policy month and the 1st policy month of Eqs. (1) and (2)

Appendix E

Table 8

Table 8 Complete empirical results of the 12th policy month and the 1st policy month of Eq. (3)

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Dionne, G., Wang, K.C. Does insurance fraud in automobile theft insurance fluctuate with the business cycle?. J Risk Uncertain 47, 67–92 (2013). https://doi.org/10.1007/s11166-013-9171-y

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