Skip to main content
Log in

Linking Positive Emotions to Work Well-Being and Turnover Intention Among Hong Kong Police Officers: The Role of Psychological Capital

  • Research Paper
  • Published:
Journal of Happiness Studies Aims and scope Submit manuscript

Abstract

This study aimed to investigate the mechanism underlying the relationships among positive emotions, work well-being (job satisfaction and stress symptoms) and turnover intention based on the broaden-and-build theory (Fredrickson in Am Psychol 56:218–226, 2001) and conservation of resources theory (Hobfoll in Am Psychol 44:513–524, 1989; Rev Gen Psychol 6:307–324, 2002). A total of 311 Chinese police officers in Hong Kong were recruited in this study. Our results showed that, in line with previous studies, psychological capital (PsyCap) was composed of four dimensions, namely self-efficacy, hope, optimism and resiliency. Furthermore, we found that positive emotions were positively related to PsyCap; that work well-being (both job satisfaction and stress symptoms) fully mediated the association between PsyCap and turnover intention. In addition, positive emotions had a direct negative effect on stress symptoms. The theoretical and practical implications of the findings and issues for future research were discussed in the paper.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Avey, J. B., Luthans, F., & Jensen, S. (2009). Psychological capital: A positive resource for combating stress and turnover. Human Resource Management, 48, 677–693.

    Article  Google Scholar 

  • Avey, J. B., Luthans, F., & Youssef, C. M. (2010). The additive value of positive psychological capital in predicting work attitudes and behaviors. Journal of Management, 36, 430–452.

    Article  Google Scholar 

  • Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior, 29, 147–154.

    Article  Google Scholar 

  • Brislin, R. W. (1980). Translation and content analysis of oral and written materials. In H. C. Triandis & J. W. Berry (Eds.), Handbook of cross-cultural psychology: Methodology (Vol. 2, pp. 389–444). Boston: Allyn & Bacon.

    Google Scholar 

  • Brough, P., & Frame, R. (2004). Predicting police job satisfaction and turnover intentions: The role of social support and police organisational variables. New Zealand Journal of Psychology, 33, 8–16.

    Google Scholar 

  • Brown, J. M., & Campbell, E. A. (1994). Stress and policing: Sources and strategies. New York: Wiley.

    Google Scholar 

  • Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan organizational assessment questionnaire. Ann Arbor: University of Michigan.

    Google Scholar 

  • Cartwright, S., & Cooper, C. L. (2002). ASSET: An organizational stress screening tool, the management guide. Manchester: RCL Ltd.

    Google Scholar 

  • Cohn, M. A., Fredrickson, B. L., Brown, S. L., Mikels, J. A., & Conway, A. M. (2009). Happiness unpacked: Positive emotions increase life satisfaction by building resilience. Emotion, 9, 361–368.

    Article  Google Scholar 

  • Edwards, J. R. (2008). To prosper, organizational psychology should…overcome methodological barriers to progress. Journal of Organizational Behavior, 29, 469–491.

    Article  Google Scholar 

  • Firth, L., Mellor, D. J., Moore, K. A., & Loquet, C. (2004). How can managers reduce employee intention to quit? Journal of Managerial Psychology, 19, 170–187.

    Article  Google Scholar 

  • Fishbem, M., & Ajzen, I. (1975). Belief, attitude, intention and Behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Fredrickson, B. L. (1998). What good are positive emotions? Review of General Psychology, 2, 300–319.

    Article  Google Scholar 

  • Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and build theory of positive emotions. American Psychologist, 56, 218–226.

    Article  Google Scholar 

  • Fredrickson, B. L. (2009). Positivity: Groundbreaking research reveals how to embrace the hidden strength of positive emotions, overcoming negativity, and thrive. New York: Crown.

    Google Scholar 

  • Fredrickson, B. L., Cohn, M. A., Coffey, K. A., Pek, J., & Finkel, S. M. (2008). Open hearts build lives: Positive emotions, induced through loving-kindness meditation, build consequential personal resources. Journal of Personality and Social Psychology, 95, 1045–1062.

    Article  Google Scholar 

  • Fredrickson, B. L., & Kurtz, L. E. (2011). Cultivating positive emotions to enhance human flourishing. In S. I. Donaldson, M. Csikszentmihalyi, & J. Nakamura (Eds.), Applied positive psychology: Improving everyday life, health, schools, and society (pp. 35–47). New York and Hove: Psychology Press.

    Google Scholar 

  • Fredrickson, B. L., Tugade, M. M., Waugh, C. E., & Larkin, G. (2003). What good are positive emotions in crises? A prospective study of resilience and emotions following the terrorist attacks on the United States on September 11th, 2001. Journal of Personality and Social Psychology, 84, 365–376.

    Article  Google Scholar 

  • Harvey, P., Stoner, J., Hochwarter, W., & Kacmar, C. (2007). Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes. Leadership Quarterly, 18, 264–280.

    Article  Google Scholar 

  • Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44, 513–524.

    Article  Google Scholar 

  • Hobfoll, S. (2002). Social and psychological resources and adaptation. Review of General Psychology, 6, 307–324.

    Article  Google Scholar 

  • Johnson, S., & Cooper, C. L. (2003). The construct validity of the ASSET stress measure. Stress and Health, 19, 181–185.

    Article  Google Scholar 

  • Lambert, E. G., Hogan, N. L., & Barton, S. M. (2001). The impact of job satisfaction on turnover intent: A test of a structural measurement model using a national sample of workers. The Social Science Journal, 38, 233–250.

    Article  Google Scholar 

  • Leung, C. W. (2009, August 16). Rapid turnover among elite constables due to career change for promotion is raised by 5 times. Mingpao, A06.

  • Luthans, F., Avey, J. B., & Patera, J. L. (2008). Experimental analysis of a web-based training: Intervention to develop positive psychological capital. Academy of Management Learning & Education, 7, 209–221.

    Article  Google Scholar 

  • Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007a). Positive psychological capital measurement and relationship with performance and satisfaction. Personnel Psychology, 60, 541–572.

    Article  Google Scholar 

  • Luthans, F., Avolio, B. J., Walumbwa, F. O., & Li, W. (2005). The psychological capital of Chinese workers: exploring the relationship with performance. Managerial and Organization Review, 1, 247–269.

    Google Scholar 

  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007b). Psychological capital: Developing the human competitive edge. New York: Oxford University Press.

    Google Scholar 

  • Lyubomirsky, S., King, L., & Diener, E. (2005). The benefits of frequent positive affect: Does happiness lead to success? Psychological Bulletin, 131, 803–855.

    Article  Google Scholar 

  • Mobley, W. H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62, 237–240.

    Article  Google Scholar 

  • Ouweneel, A. P. E., Le Blanc, P. M., & Schaufeli, W. B. (2011). Flourishing students: A longitudinal study on positive emotions, personal resources, and study engagement. Journal of Positive Psychology, 6, 142–153.

    Article  Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.

    Article  Google Scholar 

  • Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40, 879–891.

    Article  Google Scholar 

  • Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7, 422–445.

    Article  Google Scholar 

  • Siu, O. L. (2002). Occupational stressors and well-being among Chinese employees: The role of organizational commitment. Applied Psychology: An International Review, 51, 527–544.

    Article  Google Scholar 

  • Siu, O. L. (2013). A study of psychological capital, work well-being, and work-life balance among Chinese employees: A cross-lagged analysis. Journal of Personnel Psychology, 12, 170–181.

    Article  Google Scholar 

  • Siu, O. L., Chow, S. L., Phillips, D. R., & Lin, L. (2006). An exploratory study of resilience among Hong Kong employees: Ways to happiness. In L.S. Ho and Y.K. Ng (Eds.), Happiness and public policy: Theory, case studies, and implications (pp. 209–220). New York: Palgrave Macmillan.

  • Siu, O. L., & Lin, L. (2007, December). Exploring psychological capital to face new challenges of global business: Evidence from Chinese employees. Paper presented at AIB conference, Hangzhou.

  • Siu, O. L., Lu, C. Q., & Spector, P. E. (2007). Employee’s well-being in Greater China: The direct and moderating effects of general self-efficacy. Applied Psychology: An International Review, 56, 288–301.

    Article  Google Scholar 

  • Siu, O. L., Spector, P. E., & Cooper, C. L. (2006b). A three-phase study to develop and validate Chinese coping strategies scales in Greater China. Personality and Individual Differences, 41, 537–548.

    Article  Google Scholar 

  • Siu, O. L., Spector, P. E., Cooper, C. L., & Lu, C. Q. (2005). Work stress, self-efficacy, Chinese work values, and work well-being in Hong Kong and Beijing. International Journal of Stress Management, 12, 274–288.

    Article  Google Scholar 

  • Toch, H. (2002). Stress in policing. Washington, DC: American Psychological Association.

    Book  Google Scholar 

  • Tugade, M. M., & Fredrickson, B. L. (2007). Regulation of positive emotions: Emotion regulation strategies that promote resilience. Journal of Happiness Studies, 8, 311–333.

    Article  Google Scholar 

  • Walumbwa, F. O., Peterson, S. J., Avolio, B. J., & Hartnell, C. A. (2010). An Investigation of the relationships between leader and follower psychological capital, service climate and job performance. Personnel Psychology, 63, 977–1003.

    Article  Google Scholar 

  • Weiss, H. M., Nicholas, J. P., & Daus, C. S. (1999). An examination of the joint effects of affective experiences and job beliefs on job satisfaction and variations in affective experiences over time. Organizational Behavior and Human Decision Processes, 78, 1–24.

    Article  Google Scholar 

  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2011). A diary study on the happy worker: How job resources relate to positive emotions and personal resources. European Journal of Work and Organizational Psychology. doi:10.1080/1359432X.2011.584386.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Oi Ling Siu.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Siu, O.L., Cheung, F. & Lui, S. Linking Positive Emotions to Work Well-Being and Turnover Intention Among Hong Kong Police Officers: The Role of Psychological Capital. J Happiness Stud 16, 367–380 (2015). https://doi.org/10.1007/s10902-014-9513-8

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10902-014-9513-8

Keywords

Navigation