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Improving Service Evaluation in Clinical Genetics: Identifying Effects of Genetic Diseases on Individuals and Families

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Journal of Genetic Counseling

Outcome measurement in clinical genetics is challenging. Outcome attributes used currently have been developed by service providers or adapted from measures used in other areas of healthcare. Many of the ‘patients’ in clinical genetics are healthy but at risk of developing or transmitting a condition. Usually no pharmacological or surgical treatment is offered, although information-giving is an objective of most consultations. We argue that services should be evaluated on the basis of how well they alleviate the effects of disease, from a patient perspective. This paper describes a qualitative study using seven focus groups with health professionals, patients and patient representatives. Social and emotional effects of genetics diseases were identified. Some differences emerged between the effects identified by health professionals and those identified by patients. These findings will be used to inform the evaluation of existing outcome measures and develop robust measures of outcome for clinical genetics services.

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ACKNOWLEDGEMENTS

We would like to thank the Huntington’s Disease Association, the Neurofibromatosis Association; the Gorlin syndrome group; the Hereditary Breast Cancer helpline; the Motor Neurone disease support group, the Von-Hippel Lindau Disease support group, Breakthrough Breast Cancer Genetics Reference Group and the Myotonic Dystrophy group for providing representation in the focus groups. We would also like to thank the patients and health professionals who gave freely of their time to contribute to this research. Nowgen, the Northwest Genetic Knowledge Park is funded by a grant from the Department of Health and the Department of Trade and Industry. Funding is also acknowledged from Central Manchester and Manchester Children’s University Hospitals NHS Trust and the Universities of Manchester, Liverpool and Lancaster. The views expressed in this paper are those of the authors and not of the funding bodies.

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Correspondence to Marion McAllister.

APPENDIX 1: FOCUS GROUP SCHEDULE

APPENDIX 1: FOCUS GROUP SCHEDULE

PART 1

What are the effects of genetic conditions on individuals and families?

Probe for good as well as bad effects

Probe for any, that are considered very important

Which of these would you want to modify in a clinical genetics service?

Are there other things that you would want to modify in a clinical genetics service?

PART 2

Which of these outcomes do you think you actually can modify in the context of current knowledge and service structure?

Probe for what is positive about current services

Probe for what is negative about current services

What aspects of genetics services are effective in achieving these outcomes?

What aspects of genetics services are not effective and need to change?

Note: what we’re trying to get at here is HOW best to achieve the aims identified in Part 1, whether it be by genetic testing, or by aspects of service structure, or using communication and counselling skills or whatever

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McAllister, M., Payne, K., Nicholls, S. et al. Improving Service Evaluation in Clinical Genetics: Identifying Effects of Genetic Diseases on Individuals and Families. J Genet Counsel 16, 71–83 (2007). https://doi.org/10.1007/s10897-006-9046-3

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  • DOI: https://doi.org/10.1007/s10897-006-9046-3

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