Skip to main content
Log in

Analyzing information-enabled stockout management under vendor-managed inventory

  • Published:
Information Technology and Management Aims and scope Submit manuscript

Abstract

We develop a mechanism under vendor-managed inventory (VMI) by which a manufacturer provides an incentive contract to a retailer to convert lost sales stockouts into backorders. An incentive contract is required since the retailer’s efforts are not directly observable. We first show that when there are no limits on order quantities or inventory levels imposed on the manufacturer, the manufacturer will push inventory onto the retailer. The manufacturer minimizes the possibility for lost sales stockouts by maintaining high inventory levels at the retailer rather than by paying incentives to the retailer. However, modern information systems (IS), such as radio frequency identification (RFID), allow the retailer to monitor inventory at its premises and to enforce limits on order quantities. With strict limits on order quantities, the manufacturer will provide incentives to the retailer to convert lost sales stockouts to backorders. We analyze the conditions under which these incentive payments are likely to be highest.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

References

  1. Y. Aviv and A. Federgruen, The Operational Benefits of Information Sharing and Vendor Managed Inventory (VMI) Programs, Olin School of Business, Washington University working paper, (1998).

  2. Y.J. Bakos, Information links and electronic marketplaces: the role of interorganizational information systems in vertical markets, Journal of Management Information Systems 8(2) (1991) 31–52.

    Google Scholar 

  3. H.K. Bhargava, D. Sun and S.H. Xu, Stockout compensation: joint inventory and price optimization in electronic retailing, INFORMS Journal on Computing 18(2) (2006) 255–266.

    Article  Google Scholar 

  4. P.D. Berger and N. Nasr, Customer lifetime value: marketing models and applications, journal of interactive marketing 12(1) (1998) 17–30.

    Article  Google Scholar 

  5. G. Cachon, Stock wars: inventory competition in a two-echelon supply chain with multiple retailers, Operations Research 49(5) (2001) 658–674.

    Article  Google Scholar 

  6. G. Cachon, Supply chain coordination with contracts in: Handbooks in Operations Research and Management Science: Supply Chain Management, S. Graves and T. de Kok (eds.) North-Holland (2002).

  7. G. Cachon and M. Fisher, Supply chain inventory management and the value of shared information, Management Science 46(8) (2000) 1032–1049.

    Article  Google Scholar 

  8. S. Cetinkaya and C.Y. Lee, Stock replenishment and shipment scheduling for vendor-managed inventory systems, Management Science 46(2) (2001) 217–232.

    Article  Google Scholar 

  9. S. Collett, Turning Data into Dollars, Computerworld (2004) September 20.

  10. T.H. Clark and J. Hammond, Reengineering channel reordering processes to improve total supply chain performance, Production and Operations Management 6(3) (1997) 248–265.

    Article  Google Scholar 

  11. E.K. Clemons, S. Reddi and M. Row, The impact of information technology on the organization of economic activity: the ‘Move to the Middle’ hypothesis, Journal of Management Information Systems 10(2) (1993) 9–36.

    Google Scholar 

  12. J. Curtin, R.J. Kauffman and F.J. Riggins, Making the most out of RFID technology: a research agenda for the study of the adoption, usage and impact of RFID, Information Technology and Management, forthcoming.

  13. Datalliance White Paper, Point Spring Improves Inventory Efficiency with VMI, Available at http://www.edm1.com/PSpring_UserStory.pdf (Assessed in June 2006).

  14. Y. Dong, C. Carter, and M.E. Dresner, JIT purchasing and performance: an exploratory analysis of buyer and supplier perspectives, Journal of Operations Management 19 (2001) 471–483.

    Article  Google Scholar 

  15. Z. Drezner, J.K. Ryan, and D. Simchi-Levi, Quantifying the bull-whip effect in a simple supply chain: the impact of forecasting, lead times, and information, Management Science 46 (2000) 436–443.

    Article  Google Scholar 

  16. F.R. Dwyer, Customer lifetime valuation to support marketing decision making, Journal of Direct Marketing 11(4) (1989) 6–13.

    Article  Google Scholar 

  17. M.J. Fry, R. Kapuscinski, and T.L. Olsen, Coordinating production and delivery under a (z, Z)-type vendor-managed inventory contract, Manufacturing & Service Operations Management 3(2) (2000) 151–173.

    Google Scholar 

  18. R.J. Kauffman and H. Mohtadi, Analyzing Inter-organizational Information Sharing Strategies in B2B E-Commerce Supply Chains, Working Paper, University of Minnesota, (2003).

  19. S.C. Kulp, The effect of information precision and information reliability on manufacturer-retailer relationships, The Accounting Review 77(3) (2002) 653–677.

    Google Scholar 

  20. S.C. Kulp, H.L. Lee, and E. Ofek, Manufacturer benefits from information integration with retail customers, Management Science 50(4) (2004) 431–444

    Article  Google Scholar 

  21. KPMG Report, Global Brief on Vendor Managed Inventory, (1996) (http://www.vendormanagedinventory.com/article3.htm, Accessed on Sept. 2004.)

  22. S. Lacy, RFID: Plenty of Mixed Signals, Business Week Online, January 31, 2005.

  23. J.J. Laffont and D. Martimort, The Theory of Incentives: The Principal-Agent Model, Princeton University Press (2002).

  24. H.G. Lee, T. Clark and K.Y. Tam, Research Report. Can EDI Benefit Adopters? Information Systems Research 10(2) (1999) 186–195.

  25. A. Mas-Colell, M.D. Whinston and J.R. Green, Microeconomic Theory, Oxford University Press (1995).

  26. Mishra, B.K. and S. Raghunathan, Retailer- vs. Vendor-managed inventory and brand competition. Management Science 50(4) (2004) 445–457.

    Article  Google Scholar 

  27. S. Kraiselburd, V.G. Narayanan and A. Raman, Contracting in a supply chain with stochastic demand and substitute products, Production and Operations Management 13(1) (2004) 46–62.

    Article  Google Scholar 

  28. E.L. Plambeck and S.A. Zenios, Inventive efficient control of a make-to-stock production system, Operations Research 51(3) (2003) 371–386.

    Article  Google Scholar 

  29. S. Raghunathan and A.B. Yeh, Beyond EDI: impact of continuous replenishment program (CRP) between a manufacturer and its retailers, Information Systems Research 12(4) (2001) 406–419.

    Article  Google Scholar 

  30. A. Seidmann and A. Sundararajan, Building and sustaining interorganizational information sharing relationships: the competitive impact of interfacing supply chain operations with marketing strategy, Proceedings of the 18th International Conference on Information Systems (1997) 205–222.

  31. M. Waller, M.E. Johnson and T. Davis, Vendor-managed inventory in the retail supply chain, Journal of Business Logistics 20(1) (1999) 183–203

    Google Scholar 

  32. S. Whang, Analysis of interorganizational information sharing, Journal of Organizational Computing 3 (1993) 257–277.

    Article  Google Scholar 

  33. Y. Yao, P.T. Evers and M.E. Dresner, Supply chain integration in vendor managed inventory, Decision Support Systems, in press.

  34. Y. Yao, Y. Dong and M.E. Dresner, Managing Supply Chain Backorders under Vendor Managed Inventory: A Principal-Agent Approach and Empirical Analysis, Working Paper, Lehigh University.

Download references

Acknowledgements

We thank the special issue co-editors, Hemant Bhargava, Chris Forman, Robert Kauffman, D.J. Wu, the associate editor, and two anonymous reviewers for their helpful comments and guidance. We also express gratitude for the feedback received from participants at INFORMS CIST 2004.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yuliang Yao.

Appendix

Appendix

1.1 Proof of Lemma 1

Apply a uniform distribution U(0, 1) to the demand and the linear contract transfer, and restate the manufacturer and retailer profit functions:

$$ E_x \pi _M =-\frac{l}{2}(1-\theta)q^2+\left[ {w+l(1-\theta)} \right]q-\frac{l}{2}(1-\theta)-\beta \theta $$
(A-1)
$$ E_x \pi _R =-\frac{1}{2}pq^2+(p-w)q-e^2+\beta \theta $$
(A-2)

Solve for the optimal effort:

$$ \frac{\partial \pi _R }{\partial e}=-2e+\beta $$
(A-3)
$$ \frac{\partial ^2\pi _R }{\partial e^2}=-2 $$
(A-4)

The negative second order condition (i.e., −2) indicates a maximum. Set first order condition (i.e., A-3) equal to 0, we obtain the optimal effort:

$$ e^\ast =\frac{1}{2}\beta $$
(A-5)

Insert (A-5) into (A-2), set it to 0, and solve for w, we have:

$$ wq=pq-\frac{1}{2}pq^2+\frac{1}{4}\beta ^2 $$
(A-6)

Insert (A-5) and (A-6) into (A-1), the manufacturer’s profit function becomes:

$$ \mathop {\max }\limits_{\beta,q} E_{\theta,x} \pi _M =-\frac{l}{2}(1-\frac{1}{2}\beta )q^2+pq-\frac{1}{2}pq^2+\frac{1}{4}\beta ^2+l\left( {1-\frac{1}{2}\beta } \right)q-\frac{l}{2}\left({1-\frac{1}{2}\beta } \right)-\frac{1}{2}\beta ^2 $$
(A-7)

We can obtain the first order conditions:

$$ \frac{\partial \pi _M }{\partial \beta }=\frac{l}{4}(1-q)^2-\frac{1}{2}\beta $$
(A-8)
$$ \frac{\partial \pi _M }{\partial q}=l\left({1-\frac{1}{2}\beta } \right)(1-q)+p(1-q) $$
(A-9)

Setting the first order conditions equal to 0, we obtain the optimal solutions: β *1 = 0, q *1 = 1, and \(w_1^\ast =\frac{p}{2}\).

Checking the Hessian matrix for the second order conditions, we conclude the it is negative definite at the point of optimal solution, indicating the optimal solutions are the maximum. □

1.2 Proof of Lemma 2

IR1 is no longer binding but IR2 is binding, q *2 q 0 and \(w_2^\ast =w_1^\ast =\frac{p}{2}\), because the manufacturer always has incentives to increase q and w. By inserting IR2 and (A-5) into (A-1), the manufacturer’s profit function becomes:

$$ \mathop {\max }\limits_{\beta,q} E_{\theta,x} \pi _M =-\frac{l}{2}(1-\frac{1}{2}\beta)q_0 ^2+\left[ {w+l\left( {1-\frac{1}{2}\beta } \right)} \right]q_0 -\frac{l}{2}\left( {1-\frac{1}{2}\beta } \right)-\frac{1}{2}\beta ^2 $$
(A-10)

The first order conditions are:

$$ \frac{\partial \pi _M }{\partial \beta }=\frac{l}{4}q_0 ^2-\frac{l}{2}q_0 +\frac{l}{4}-\beta $$
(A-11)

Therefore, the optimal solutions are: \(\beta _2^\ast =\frac{l(1-q_0)^2}{4}, q_2^\ast =q_0\), and \(w_2^\ast =\frac{p}{2}\). □

1.3 Proof of Proposition 1a & 1b

\(\frac{\partial \beta _2^\ast}{\partial l}=\frac{(1-q_0)^2}{4} > 0,\) and \(\frac{\partial \beta _2^\ast }{\partial q_0 }=\frac{-l(1-q_0 )}{2} < 0\). □

1.4 Proof of Proposition 2a

Since q 0 < 1, \(\beta _2^\ast =\frac{l(1-q_0)^2}{2} > \beta _1^\ast =0\). □

1.5 Proof of Proposition 2b

$$ \pi _{R,1}^\ast =-\frac{1}{2}p+\left(p-\frac{p}{2}\right)=-\frac{1}{2}p+\frac{1}{2}p=0 $$
$$ \pi _{R,2}^\ast =\frac{p}{2}(q_0 -q_0 ^2)+\frac{l^2(1-q_0)^4}{64} $$

Since q 0 < 1, q 0q 0 2, we have \(\pi _{R,2}^\ast > \pi _{R,1}^\ast\). □

1.6 Proof of Proposition 2c

$$ \pi _{M,1}^\ast =\frac{p}{2} $$
$$ \pi _{M,2}^\ast =\frac{l^2(1-q_0)^4}{32}-\frac{l}{2}(q_0 -1)^2+\frac{p}{2}q_0 $$
$$ \pi _{M,2}^\ast -\pi _{M,1}^\ast =\frac{l^2(1-q_0 )^4}{32}-\frac{l}{2}(q_0 -1)^2+\frac{p}{2}q_0 -\frac{p}{2} $$

Hence, we can show that when \(l < \frac{4}{(1-q_0)^2}\left({2+\sqrt {4+(1-q_0)p} } \right), \pi _{M,2}^\ast -\pi _{M,1}^\ast < 0\) (i.e., \(\pi _{M,2}^\ast < \pi _{M,1}^\ast)\) will be true, and when \(l\ge \frac{4}{(1-q_0 )^2}\left({2+\sqrt {4+(1-q_0)p} } \right)\), \(\pi _{M,2}^\ast -\pi _{M,1}^\ast \ge 0\)(i.e., \(\pi _{M,2}^\ast \ge \pi _{M,1}^\ast)\) will also be true. □

1.7 Proof of Proposition 3

Since \(\pi _{R,2}^\ast =\frac{p}{2}(q_0 -q_0 ^2)+\frac{l^2(1-q_0 )^4}{64}\), we can take first and second partial derivative of the retailer’s optimal profit with respect to the order limit quantity q 0:

$$ \frac{\partial \pi _{R,2}^\ast }{\partial q_0 }=\frac{p}{2}(1-2q_0 )-\frac{l^2(1-q_0)^3}{16} $$
$$ \frac{\partial ^2\pi _{R,2}^\ast }{\partial q_0 ^2}=-p+\frac{3l^2(1-q_0)^2}{16} $$

In order to have a maximum, the second partial derivative needs to be negative. By setting it to be less than zero, we obtain the sufficient condition under which there will be an optimal order limit quantity \(q_{0: }q_0 > 1-\frac{4\sqrt p }{l\sqrt 3 }\).

Setting the first derivative to 0, we obtain the optimal order limit quantity q 0 after excluding two complex roots as follows:

$$ q_0^\ast =1+\frac{8\left({\frac{2}{3}} \right)^{1/3}p}{\left( {9l^4p+\sqrt 3 \sqrt {27l^8p^2-256l^6p^3} } \right)^{1/3}}+\frac{\left({\frac{2}{3}} \right)^{2/3}\left( {9l^4p+\sqrt 3 \sqrt {27l^8p^2-256l^6p^3} } \right)^{1/3}}{l^2} $$

Rights and permissions

Reprints and permissions

About this article

Cite this article

Yao, Y., Dong, Y. & Dresner, M.E. Analyzing information-enabled stockout management under vendor-managed inventory. Inf Technol Manage 8, 133–145 (2007). https://doi.org/10.1007/s10799-007-0009-7

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10799-007-0009-7

Keywords

Navigation