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Assessing alignment between information technology educational opportunities, professional requirements, and industry demands

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Abstract

Information technology (IT) and computing are growing fields, offering far more job opportunities than applicants. Yet, little data are available to indicate how course content, employer needs, and additional learning opportunities work together the prepare graduates to enter the IT workforce. To understand the extent to which learners were prepared to for these highly technical careers, we used text analysis to examine the extent to which course syllabi, job postings, internship postings, and industry certifications from information technology preparation programs at state college and two universities commonly reflected national IT curriculum knowledge areas. Integrated data suggested that while the two-year and four-year programs imparted key technical skills, to qualify employers sought applied, or “soft,” skills such as critical thinking, problem solving, teamwork, and written and verbal communication. These soft skills were more difficult to detect as learning outcomes, but the determination of the extent to which the examined programs foster these skills presents a fertile area for subsequent research.

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Acknowledgements

This work was supported, in part, by NSF Grant #1304382 and the Florida Board of Governors Commission on Higher Education Access and Degree Attainment Targeted Educational Attainment (TEAm) Grant Initiative. The authors would also like to thank the program directors at participating institutions for their assistance.

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Correspondence to Marcia A. Mardis.

Appendices

Appendix 1 Master list of course numbers and titles

Table 8 University a syllabi course titles and credit hours
Table 9 University B syllabi course titles and credit hours
Table 10 University A/ B joint program syllabi course titles and credit hours
Table 11 State college syllabi course titles and credit hours

Appendix 2

Table 12 IT Certifications covered in and missing concepts from university courses

Appendix 3

Table 13 Job title technical and general knowledge areas and links to university b bsit course content

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Mardis, M.A., Ma, J., Jones, F.R. et al. Assessing alignment between information technology educational opportunities, professional requirements, and industry demands. Educ Inf Technol 23, 1547–1584 (2018). https://doi.org/10.1007/s10639-017-9678-y

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  • DOI: https://doi.org/10.1007/s10639-017-9678-y

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