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Overview of Behavioural Economics Elements in the OECD Consumer Policy Toolkit

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Abstract

The note summarizes the history and contents of the OECD Consumer Policy Toolkit. It shows how the elements related to behavioural economics appear in the consumer policy of OECD countries as presented in the Toolkit. In particular, I look at the methods of detecting market malfunctioning and at the tools aimed at counteracting them.

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References

  • Australian Government. (2011). Consumer Policy in Australia. A companion to the OECD Consumer Policy Toolkit. Available at: http://www.consumerlaw.gov.au/content/consumer_policy/downloads/Companion_to_OECD_Toolkit.pdf.

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  • Decision Technology Ltd. (2010). Consumer decision-making in retail investment services: A behavioural economics perspective. Report for the European Commission. Brussels: European Commission.

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  • OECD. (2010). Consumer Policy Toolkit. Paris: OECD.

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Acknowledgements

The author is grateful to Mr Peter Avery, principal adviser for consumer policy in OECD, for his valuable comments.

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Authors and Affiliations

  1. European Commission, rue Froissard 101, 1049, Brussels, Belgium

    Maria Lissowska

  2. Warsaw School of Economics, Warsaw, Poland

    Maria Lissowska

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  1. Maria Lissowska
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Correspondence to Maria Lissowska.

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This text expresses exclusively the personal opinions of its author and does not, in any case, bind the European Commission.

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Lissowska, M. Overview of Behavioural Economics Elements in the OECD Consumer Policy Toolkit. J Consum Policy 34, 393–398 (2011). https://doi.org/10.1007/s10603-011-9167-4

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  • DOI: https://doi.org/10.1007/s10603-011-9167-4

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