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Satisfaction with Mental Health Services in a Latin American Community of Carers of Patients with Schizophrenia

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Abstract

The aim of this study is to compare levels of satisfaction with Mental Health Services in a sample of 41 relatives of patients with schizophrenia, users of the Mental Health Public Service in the city of Arica, Chile. Of this sample, 18 participated in a group family intervention and 23 did not. Overall, the total sample of relatives expressed satisfaction with the Mental Health Service. However, in the compound satisfaction measure (patient’s evolution and satisfaction with the mental health service), there were significant differences between caregivers who participated in the psycho-educative multifamily intervention and those who did not. The control group was more satisfied with the care provided by mental health services. The experimental group reported greater satisfaction in the area of patient’s evolution. This result is of special interest since it indicates that psycho-educational programs increase relatives’ satisfaction with the patient’s evolution and also has positive consequences for the relationship between patients and their relatives.

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Authors and Affiliations

  1. Depto. de Filosofía y Psicología, Universidad de Tarapacá, 18 de Septiembre # 2222, Arica, Chile

    Alejandra Caqueo-Urízar

  2. Department of Personality, Assessment and Psychological Treatments, Universidad de Barcelona, Paseo Valle de Hebrón, 171, 08035, Barcelona, Spain

    José Gutiérrez-Maldonado

Authors
  1. Alejandra Caqueo-Urízar
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  2. José Gutiérrez-Maldonado
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Correspondence to José Gutiérrez-Maldonado.

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Caqueo-Urízar, A., Gutiérrez-Maldonado, J. Satisfaction with Mental Health Services in a Latin American Community of Carers of Patients with Schizophrenia. Community Ment Health J 45, 285–289 (2009). https://doi.org/10.1007/s10597-009-9220-9

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  • DOI: https://doi.org/10.1007/s10597-009-9220-9

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