Abstract
The corporate social responsibility literature has emphasized the importance of both economic and ethical domains of corporate behavior. Analyzing unprecedented survey data from investors in a socially responsible (SR) mutual fund, this article considers how economic and ethical concerns shape shareholder investment behavior. In particular, this article analyzes levels of investor fund loyalty, defined as the continued investment in a mutual fund despite the belief that one is earning a lower return on investment. Building upon existing research that shows SR fund assets are more stable than conventional fund assets, this article leverages within respondent comparisons to clarify that dual investors (i.e., those who invest in both SR and conventional funds) are more loyal to their SR fund than to their conventional fund. This suggests that a corporation’s ethical behavior attracts more patient investment capital, an important consideration for any corporation that is deciding to what degree it should engage in corporate social responsibility. In addition, this article empirically demonstrates that economic motivations reduce SR fund loyalty and that ethical motivations induce SR fund loyalty. This evidence that ethical motivation is associated with fund loyalty advances research on morality in the market by yielding empirical evidence to a largely theoretical debate.
Similar content being viewed by others
Notes
MMA has since changed its name to Everence.
By including assets held by large institutional investors and individuals alike, an estimated 12.2 % of total assets under management is invested according to SR criteria (Social Investment Forum 2010). However, given this article’s focus on the social behavior of individual investors (not institutional investors), I focus on the proportion of mutual fund assets because it more closely approximates individual investor behavior.
This estimate is produced from the Association of Statisticians of American Religious Bodies (ASARB) and retrieved from the ARDA (http://www.thearda.com/).
Clustered results were modeled with Stata using the vce(cluster clustvar) option.
It could be the case that individuals largely defer to their financial advisors and therefore practice limited decision making. The phone survey measures whether respondents have a financial advisor that helps them with mutual fund investment decisions (and 69 % of all survey respondents do) and how heavily these respondents rely on their financial adviser when making mutual fund buy-and-sell decisions. A variable that measures reliance on financial adviser has no impact on fund loyalty (not shown here).
In separate analysis (available upon request), a measure that multiples the binary Informed of ethical attribute variable and the Likert scale Valuation of ethical attribute variable is used for both advocacy and screening. This practice conforms to expectancy-value theory (EVT) and its results confirm the results presented in this article. Namely, the multiplication of Informed of Advocacy by Valuation of Advocacy is unassociated with fund loyalty while Informed of Screening by Valuation of Screening is positively associated and statistically significant.
References
2010 Investment Company Factbook (2010). A review of trends and activity in the investment company industry. www.icifactbook.org.
Barnett, M. L., & Salomon, R. M. (2006). Beyond dichotomy: The curvilinear relationship between social responsibility and financial performance. Strategic Management Journal, 27, 1101–1122.
Bollen, N. P. B. (2007). Mutual fund attributes and investor behavior. Journal of Financial and Quantitative Analysis, 42(3), 683.
Carroll, A.B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, July–August, 39–48.
Cook, K. S., Hardin, R., & Levi, M. (2005). Cooperation without trust?. New York: Russell Sage Foundation.
Crane, A. (2001). Unpacking the ethical product. Journal of Business Ethics, 30, 361–373.
Domini, A. L., & Kinder, P. D. (1986). Ethical investing: How to make profitable investments without sacrificing your principles (p. 288). Reading, MA: Addison-Wesley.
Edmans, A. (2011). Does the stock market fully value intangibles? Employee satisfaction and equity prices. Journal of Financial Economics, 101(3), 621–640.
Etzioni, A. (1988). The moral dimension: Toward a new economics. New York: The Free Press.
Etzioni, A. (2003). Toward a new socio-economic paradigm. Socio-Economic Review, 1, 105–134.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
Frederick, W. C. (1994). From CSR1 to CSR2: The maturing of business-and-society thought. Business & Society, 33(2), 150–164.
Garbarino, E., Johnson, M.S. (1999). The different roles of satisfaction, trust, and commitment in customer relationships. Journal of Marketing, 63, 70–87.
Garriga, E., & Melé, D. (2004). Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, 53, 51–71.
Godshalk, J.M. (2001). Where faith and Wall Street intersect.
Greenberg Quinlin Rosner Research (2006). Socially responsible investing (SRI): An understanding of how SRI is viewed by TIAA-CREF Participants.
Guerard, J. B. (1997). Is there a cost to being socially responsible in investing? Journal of Investing, 6(2), 11–18.
Haidt, J., & Kesebir, S. (2010). Morality. In S. Fiske, D. Gilbert, & G. Lindzey (Eds.), Handbook of social psychology (5th ed., pp. 797–832). Hoboken, NJ: Wiley.
Halme, M., & Laurila, J. (2009). Philanthropy, integration or innovation? Exploring the financial and societal outcomes of different types of corporate responsibility. Journal of Business Ethics, 84, 325–339.
Jacoby, J., & Chestnut, R. W. (1978). Brand loyalty: Measurement and management. New York: Wiley.
Kurtz, L. (2005). Answers to four questions. Journal of Investing, 14 (3), 125–139.
Kurtz, L., & BiBartolomeo, D. (2005). The KLD Catholic Values 400 Index. The Journal of Investing, 14(3), 101–104.
Landier, A., & Nair, V. B. (2009). Investing for change: Profit from responsible investment. New York: Oxford Press.
Lee, M. P. (2008). A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead. International Journal of Management Reviews, 10(1), 53–73.
Lewis, A., & Juravle, C. (2010). Morals, markets and sustainable investments: A qualitative study of champions. Journal of Business Ethics, 93, 483–494.
Lewis, A., & Mackenzie, C. (2000). Morals, money, ethical investing and economic psychology. Human Relations, 53(2), 179–191.
Mackenzie, C., & Lewis, A. (1999). Morals and markets: The case of ethical investing. Business Ethics Quarterly, 9(3), 339–452.
Margolis, J. D., & Walsh, J. P. (2003). Misery loves companies: Rethinking social initiatives by business. Administrative Science Quarterly, 48, 268–305.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.
McWilliams, A., & Siegel, D. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.
Oliver, R. L. (1999). Whence consumer loyalty? Journal of Marketing, 63, 33–44.
Orlitzky, M. (2011). Institutional logics in the study of organizations: The social construction of the relationship between corporate social and financial performance. Business Ethics Quarterly, 21(3), 409–444.
Peifer, J. L. (2011). Morality in the financial market? A look at religiously affiliated mutual funds in the USA. Socio-Economic Review, 9(2), 235–259.
Peifer, J. L. (2012). Socially responsible investing and the power to do good: Whose dollars are being heard? Research in the Sociology of Work, 23, 107–132.
Podsakoff, P. M., MacKenzie, S. B., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903.
Porter, M.E., Kramer, M.R. (2006). Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–92.
Poterba, J. M., Venti, S. F., & Wise, D. A. (2008). The changing landscape of pensions in the United States. In A. Lusardi (Ed.), Overcoming the saving slump (pp. 17–46). Chicago, IL: University of Chicago Press.
Praxis mutual fund family overview (2010). 31 Dec 2010.
Rhodes, M. J. (2010). Information asymmetry and socially responsible investment. Journal of Business Ethics, 95, 145–150.
Schaeffer, N. C., & Presser, S. (2003). The science of asking questions. Annual Review of Sociology, 29, 65–88.
Schueth, S. (2003). Socially responsible investing in the United States. Journal of Business Ethics, 43, 189–194.
Schuler, D. A., & Christmann, P. (2011). The effectiveness of market-based social governance schemes: The case of fair trade coffee. Business Ethics Quarterly, 21(1), 133–156.
Schuler, D. A., & Cording, M. (2006). A corporate social performance–corporate financial performance behavioral model for consumers. Academy of Management Review, 31(3), 540–558.
Schwartz, M. S., & Carroll, A. B. (2003). Corporate social responsibility: A three-domain approach. Business Ethics Quarterly, 13(4), 503–530.
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002). Consumer trust, value, and loyalty in relational exchanges. Journal of Marketing, 66, 15–37.
Social Investment Forum. (2010). 2010 report on socially responsible investing trends in the United States.
Statman, M. (2000). Socially responsible mutual funds. Financial Analysts Journal, 56(3), 30–39.
Statman, M. (2008). Quiet conversations: The expressive nature of socially responsible investors. Journal of Financial Planning, 21(Feb), 40.
Sudman, S., Bradburn, N. M., & Schwartz, N. (1996). Thinking about answers: The application of cognitive processes to survey methodology. San Francisco, CA: Jossey-Bass Publishers.
Walsh, J. P., Weber, K., & Margolis, J. D. (2003). Social issues and management: Our lost cause found. Journal of Management, 29(6), 859–881.
Wilson, T. D., LaFleur, S. J., & Anderson, D. E. (1996). The validity and consequences of verbal reports about attitudes. In N. Schwartz & S. sudman (Eds.), Answering questions: Methodology for determining cognitive and communicative processes in survey research (pp. 91–114). San Francisco, CA: Jossey-Bass Publishers.
Windsor, D. (2006). Corporate social responsibility: Three key approaches. Journal of Business Management Studies, 43(1), 93–114.
Wood, D. J. (1991). Corporate social performance revisited. Academy of Management Review, 16(4), 691–718.
Yamagishi, T., Cook, K. S., & Watabe, M. (1998). Uncertainty, trust, and commitment formation in the United States and Japan. American Journal of Sociology, 104(1), 165–194.
Author information
Authors and Affiliations
Corresponding author
Appendix
Appendix
Rights and permissions
About this article
Cite this article
Peifer, J.L. Fund Loyalty Among Socially Responsible Investors: The Importance of the Economic and Ethical Domains. J Bus Ethics 121, 635–649 (2014). https://doi.org/10.1007/s10551-013-1746-7
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-013-1746-7