Abstract
Moving to recovery-oriented service provision in mental health may entail retraining existing staff, as well as training new staff. This represents a substantial burden on organisations, particularly since transfer of training into practice is often poor. Follow-up supervision and/or coaching have been found to improve the implementation and sustainment of new approaches. We compared the effect of two coaching conditions, skills-based and transformational coaching, on the implementation of a recovery-oriented model following training. Training followed by coaching led to significant sustained improvements in the quality of care planning in accordance with the new model over the 12-month study period. No interaction effect was observed between the two conditions. However, post hoc analyses suggest that transformational coaching warrants further exploration. The results support the provision of supervision in the form of coaching in the implementation of a recovery-oriented service model, and suggest the need to better elucidate the mechanisms within different coaching approaches that might contribute to improved care.
This is a preview of subscription content, log in via an institution to check access.
Similar content being viewed by others
References
Aarons, G., Hurlburt, M., & Horwitz, S. (2011). Advancing a conceptual model of evidence-based practice implementation in public service sectors. Administration and Policy in Mental Health and Mental Health Services Research, 38(1), 4–23.
Alexander, G., & Renshaw, B. (2005). Super coaching: The missing ingredient for high performance. London: Random House Business.
Andresen, R., Oades, L. G., & Caputi, P. (2003). The experience of recovery from schizophrenia: Towards an empirically-validated stage model. Australian and New Zealand Journal of Psychiatry, 37, 586–594.
Andresen, R., Oades, L. G., & Caputi, P. (2011). Psychological recovery: Beyond mental illness. Oxford: Wiley-Blackwell.
Blume, B. D., Ford, J. K., Baldwin, T. T., & Huang, J. L. (2010). Transfer of training: A meta-analytic review. Journal of Management, 36(4), 1065–1105.
Clarke, S. P., Crowe, T. P., Oades, L. G., & Deane, F. P. (2009). Do goal-setting interventions improve the quality of goals in mental health services? Psychiatric Rehabilitation Journal, 32(4), 292–299.
Crowe, T. P., Deane, F. P., Oades, L. G., Caputi, P., & Morland, K. G. (2006). Effectiveness of a collaborative recovery training program in australia in promoting positive views about recovery. Psychiatric Services, 57(10), 1497–1500.
Crowe, T. P., Oades, L. G., Deane, F. P., Ciarrocci, J., & Williams, V. (2011). Parallel processes in clinical supervision: Implications for coaching mental health practitioners. International Journal of Evidence Based Coaching & Mentoring, 9(2), 56–66.
Deane, F. P., Crowe, T. P., Oades, L. G., Ciarrochi, J., Marshall, S., Williams, V., et al. (2010). Facilitating the transfer of collaborative recovery training into clinical practice: Intervention and coaching protocols. Wollongong: Australia Illawarra Institute for Mental Health, University of Wollongong.
Deci, E. L., & Ryan, R. M. (Eds.). (2002). Handbook of self-determination research. Rochester: University of Rochester Press.
Emmons, R. A. (1999). The psychology of ultimate concerns. New York: Guildford Press.
Feinstein, A. R., & Cicchetti, D. V. (1990). High agreement but low kappa: I. The problems of two paradoxes. Journal of Clinical Epidemiology, 43(6), 543–549.
Hawkins, P., & Smith, N. (2010). Transformational coaching. In E. Cox, T. Bachkirova, & D. Clutterbuck (Eds.), The complete handbook of coaching (pp. 231–244). London: Sage.
Herschell, A. D., Kolko, D. J., Baumann, B. L., & Davis, A. C. (2010). The role of therapist training in the implementation of psychosocial treatments: A review and critique with recommendations. Clinical Psychology Review, 30(4), 448–466.
Kelly, P. (2007). Does homework improve outcomes for individuals diagnosed with severe mental illness? Unpublished Doctoral Thesis, University of Wollongong, Australia. Retrieved from http://ro.uow.edu.au/theses/729/. Accessed 23 Aug 2013.
Miller, W. R., Yahne, C. E., Moyers, T. B., Martinez, J., & Pirritano, M. (2004). A randomized trial of methods to help clinicians learn motivational interviewing. Journal of Consulting and Clinical Psychology, 72(6), 1050–1062.
Morrissey, J., & Tribe, R. (2001). Parallel process in supervision. Counselling Psychology Quarterly, 14(2), 103–110.
Oades, L. G., & Crowe, T. P. (2008). Life journey enhancement tools (LifeJET). Wollongong: Illawarra Institute for Mental Health, University of Wollongong.
Oades, L. G., Crowe, T. P., & Nguyen, M. (2009). Leadership coaching transforming mental health systems from the inside out: The collaborative recovery model as person-centred strengths based coaching psychology. International Coaching Psychology Review, 4(1), 25–36.
Powell, B. J., McMillen, J. C., Proctor, E. K., Carpenter, C. R., Griffey, R. T., Bunger, A. C., et al. (2012). A compilation of strategies for implementing clinical innovations in health and mental health. Medical Care Research and Review, 69(2), 123–157.
Segers, J., Vloeberghs, D., Henderickx, E., & Inceoglu, I. (2011). Structuring and understanding the coaching industry: The coaching cube. Academy of Management Learning & Education, 10(2), 204–221.
Sheldon, K. M., & Kasser, T. (2001). Goals, congruence, and positive well-being: New empirical support for humanistic theories. Journal of Humanistic Psychology, 41(1), 30–50.
Sholomskas, D. E., Syracuse-Siewert, G., Rounsaville, B. J., Ball, S. A., Nuro, K. F., & Carroll, K. M. (2005). We don’t train in vain: A dissemination trial of three strategies of training clinicians in cognitive-behavioral therapy. Journal of Consulting and Clinical Psychology, 73(1), 106–115.
Uppal, S., Oades, L. G., Crowe, T. P., & Deane, F. P. (2010). Barriers to transfer of collaborative recovery training into australian mental health services: Implications for the development of evidence-based services. Journal of Evaluation in Clinical Practice, 16(3), 451–455.
Viera, A. J., & Garrett, J. M. (2005). Understanding interobserver agreement: The kappa statistic. Family Medicine, 37(5), 360–363.
Whitmore, J. (2002). Coaching for performance (3rd ed.). London: Nicholas Brealey.
Acknowledgments
This work was supported by the Australian Research Council [Grant Number LP0990708].
Conflict of interest
None for any author.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Deane, F.P., Andresen, R., Crowe, T.P. et al. A Comparison of Two Coaching Approaches to Enhance Implementation of a Recovery-Oriented Service Model. Adm Policy Ment Health 41, 660–667 (2014). https://doi.org/10.1007/s10488-013-0514-4
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10488-013-0514-4