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Towards personalised web intelligence

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Abstract

The Flexible Organizer for Competitive Intelligence (FOCI) is a personalised web intelligence system that provides an integrated platform for gathering, organising, tracking, and disseminating competitive information on the web. FOCI builds personalised information portfolios through a novel method called User-Configurable Clustering, which allows a user to personalise his/her portfolios in terms of the content as well as the organisational structure. This paper outlines the key challenges we face in personalised information management and gives a detailed account of FOCI’s underlying personalisation mechanism. For a quantitative evaluation of the system’s performance, we propose a set of performance indices based on information entropy that measures the degree of matching between a system-generated cluster structure and a user-preferred category organisation. Experimental results of a case study show that FOCI’s personalisation increases the degree of matching tremendously after a reasonable number of operations. In addition, the personalised portfolios can be used to track and organise new information with a good level of performance.

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Authors and Affiliations

  1. Institute for Infocomm Research, Nanyang Technological University, N4-02a-32, Nanyang Avenue, Singapore, 639798

    Ah-Hwee Tan

  2. Institute for Infocomm Research, Nanyang Technological University, Singapore

    Hwee-Leng Ong, Hong Pan, Jamie Ng & Qiu-Xiang Li

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  1. Ah-Hwee Tan
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  2. Hwee-Leng Ong
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  3. Hong Pan
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  4. Jamie Ng
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  5. Qiu-Xiang Li
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Correspondence to Ah-Hwee Tan.

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Tan, AH., Ong, HL., Pan, H. et al. Towards personalised web intelligence. Know. Inf. Sys. 6, 595–616 (2004). https://doi.org/10.1007/s10115-003-0130-9

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  • DOI: https://doi.org/10.1007/s10115-003-0130-9

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