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Follow-up care after breast cancer treatment: experiences and perceptions of service provision and provider interactions in rural Australian women

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Abstract

Purpose

This study aims to explore and examine experiences and perceptions of follow-up care (medical and psychosocial) after active treatment for breast cancer among women living outside major Australian cities.

Method

Twenty-five semi-structured telephone interviews were conducted. Participants also completed a brief questionnaire to collect demographic, diagnosis, and treatment information. Interviews were audio-recorded, transcribed, independently coded, and then thematically analysed.

Results

Themes that emerged from the interviews centred on patient experiences and perceptions of follow-up service provision and provider interactions related to medical, psychosocial, and lifestyle (e.g., diet, physical activity) care. Many women perceived a marked decline in the quality and duration of follow-up consultations with clinicians in comparison to their initial treatment experiences. Several women experienced considerable overlap in follow-up care when multiple providers were involved resulting in ‘unnecessary’ time and travel costs. Generally, women experienced limited availability of medical providers in rural areas, resulting in a lack of continuity in care, exacerbated by limited communication and coordination between treating health professionals. Lastly, women perceived a lack of available psychosocial support and resources for rural breast cancer survivors in their areas.

Conclusions

Breast cancer survivors living outside major Australian cities have limited access to medical follow-up care, and psychosocial and lifestyle support programmes. There is a need for greater co-ordination of care between health professionals to improve communication and reduce patient and medical system burden. Finding solutions (such as eHealth options) could help to alleviate these barriers and improve follow-up care for rural breast cancer survivors.

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Acknowledgements

Dr. S Lawler had full access to all data in the study and takes responsibility for the integrity of the data and accuracy of the data analysis. This study was funded a Queensland Health Core Research Infrastructure Grant and NHMRC Program Grant funding (#301200). E Eakin is funded by a NHMRC Senior Research Fellowship (#511001). J Adams is funded by a PHCRED Research Fellowship, Department of Health and Ageing. The project funding body had no role in the design and conduct of the study, data extraction or analyses, in the writing of the manuscript, or the review and approval of the manuscript for publication. We thank the participants from across Australia, the Breast Cancer Network of Australia in supporting this study, and the entire project team. There are no conflicts of interest.

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Correspondence to Sheleigh Lawler.

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Lawler, S., Spathonis, K., Masters, J. et al. Follow-up care after breast cancer treatment: experiences and perceptions of service provision and provider interactions in rural Australian women. Support Care Cancer 19, 1975–1982 (2011). https://doi.org/10.1007/s00520-010-1041-4

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  • DOI: https://doi.org/10.1007/s00520-010-1041-4

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