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Integration of the fish bone diagram, brainstorming, and AHP method for problem solving and decision making—a case study

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Abstract

Decision making is one of the management’s elements and using suitable methods in proportion with decisions, plays an effective role in any organizations success. By recognizing the value of group decision making methods in organizations, managers are seeking for recognizing their organizations problems in one process of group problem solving methods, and finding a suitable approach for it. In one case study performed in a soap production line, namely Tage Co., the problem of redoing and as a result increasing the wastes during production is a large-sized problem. By selecting a proper method in a brainstorming meeting, the effective factors in this regard are identified. Furthermore, by using a fish bone (or cause-and-effect) diagram, the cause-and-effect relationships between the problem’s phenomena become apparent. Finally, by using the analytical hierarchy process analysis and determining the priority for the possible solutions, an efficient decision is made and performed. An application of the above-mentioned decision is presented the promising and valuable results.

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Authors and Affiliations

  1. Department of Industrial Engineering, Payam-e Noor University, Sari, Iran

    Amir-Abbas Yazdani

  2. Department of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran

    Reza Tavakkoli-Moghaddam

Authors
  1. Amir-Abbas Yazdani
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  2. Reza Tavakkoli-Moghaddam
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Correspondence to Amir-Abbas Yazdani.

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Yazdani, AA., Tavakkoli-Moghaddam, R. Integration of the fish bone diagram, brainstorming, and AHP method for problem solving and decision making—a case study. Int J Adv Manuf Technol 63, 651–657 (2012). https://doi.org/10.1007/s00170-012-3916-7

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  • DOI: https://doi.org/10.1007/s00170-012-3916-7

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