Skip to main content
SpringerLink
Log in

The language of attentive patient care

A comparison of two medical interviews

  • Clinical Reviews
  • Published:
Journal of General Internal Medicine Aims and scope Submit manuscript

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

References

  1. Shorter E. Bedside manners: the troubled history of doctors and patients. New York: Simon and Schuster, 1985.

    Google Scholar 

  2. Okrent D. You and the doctor: striving for a better relationship. New York Times Magazine, March 29, 1987.

  3. Brice JA. Empathy lost: chronic illness sets a psychiatrist in search of compassion and dignity. Harv Med Alum Bull 1986–87;60:28–32.

    Google Scholar 

  4. Mishler EG. Viewpoint: critical perspectives on the biomedical model. In: Mishler EG, AmaraSingham LR, Hauser ST, Liem R, Osherson SD, Waxler NE. Social contexts of health, illness, and patient care. Cambridge, ENG: Cambridge University Press, 1981.

    Google Scholar 

  5. Engel GL. The need for a new medical model: a challenge for biomedicine. Science 1977;196:129–36.

    Article  PubMed  CAS  Google Scholar 

  6. Engel GL. The clinical application of the biopsychosocial model. Am J Psychiatry 1980;137:535–44.

    PubMed  CAS  Google Scholar 

  7. Schwartz AM, Wiggins OP. Science, humanism, and the nature of medical practice: a phenomenological view. Perspect Biol Med 1985;28:331–61.

    PubMed  CAS  Google Scholar 

  8. Schwartz AM, Wiggins OP. Systems and the structuring of meaning: contributions to a biopsychosocial medicine. Am J Psychiatry 1986;143:1213–21.

    PubMed  CAS  Google Scholar 

  9. Odegaard CE. Dear doctor: a personal letter to a physician. Menlo Park, CA: Henry J. Kaiser Family Foundation, 1986.

    Google Scholar 

  10. A new pathway for medical education. Harv Med Alum Bull 1984–85;58:14–24.

    Google Scholar 

  11. Stoeckle JD, ed. Encounters between patients and doctors: an anthology. Cambridge, MA: MIT Press, 1987.

    Google Scholar 

  12. Stiles WB, Putnam SM, Wolf MH, James SA. Verbal response mode profiles of patients and physicians in medical screening interviews. J Med Educ 1979;54:81–9.

    PubMed  CAS  Google Scholar 

  13. Putnam SM, Stiles WB, Jacob MC, James SA. Teaching the medical interview: an intervention study. J Gen Intern Med 1988; 3:38–47.

    Article  PubMed  CAS  Google Scholar 

  14. Wasserman RC, Inui TS. Systematic analysis of clinician-patient interaction: a critique of recent approaches with suggestions for future research. Med Care 1983;21:279–93.

    Article  PubMed  CAS  Google Scholar 

  15. Mishler EG. The discourse of medicine: dialectics of medical interviews. Norwood, NJ: Ablex, 1984.

    Google Scholar 

  16. Labov W, Fanshel D. Therapeutic discourse: psychotherapy as conversation. New York: Academic Press, 1977.

    Google Scholar 

  17. Schenkein J, ed. Studies in the organization of conversational interaction. New York: Academic Press, 1978.

    Google Scholar 

  18. Atkinson JM, Heritage J, eds. Structures of social action: studies in conversation analysis. New York: Cambridge University Press, 1984.

    Google Scholar 

  19. Atkinson P, Heath C, eds. Medical work: realities and routines. Westmead, ENG: Gower, 1981.

    Google Scholar 

  20. Cassell EJ. Talking with patients: v.1. The theory of doctor-patient communication; v.2. Clinical technique. Cambridge, MA: MIT Press, 1985.

    Google Scholar 

  21. Fisher S. In the patient’s best interest: woment and the politics of medical decisions. New Brunswick, NJ: Rutgers University Press, 1986.

    Google Scholar 

  22. Fisher S, Todd AD, eds. The social organization of doctor-patient communication. Washington, DC: Center for Applied Linguistics, 1983.

    Google Scholar 

  23. Frankel RM, ed. Physicians and patients in social interaction: medical encounters as a discourse process. Discourse Proc 1984;7:103–224.

  24. Wadsworth M, Robinson D, eds. Studies in everyday medical life. London, ENG: Martin Robinson, 1976.

    Google Scholar 

  25. West C. Routine complications: troubles with talk between doctors and patients. Bloomington, IN: Indiana University Press, 1984.

    Google Scholar 

  26. Halliday MAK. Language structure and language function. In: Lyons J, ed. New horizons in linguistics. Harmondsworth, ENG: Penguin Books, 1970.

    Google Scholar 

  27. Halliday MAK. Explorations in the functions of language. London, ENG: Edward Arnold, 1973.

    Google Scholar 

  28. Lipkin M Jr, Quill TE, Napodano RJ. The medical interview: a core curriculum for residencies in internal medicine. Ann Intern Med 1984;100:277–84.

    PubMed  Google Scholar 

  29. Jefferson G. Explanation of transcript notation. In: Schenkein J, ed. Studies in the organization of conversational interaction. New York: Academic Press, 1978.

    Google Scholar 

  30. Mishler EG. Research interviewing: context and narrative. Cambridge, MA: Harvard University Press, 1986.

    Google Scholar 

  31. Mishler EG. The analysis of interview narratives. In: Sarbin TE, ed. Narrative psychology: the storied nature of human conduct. New York: Praeger, 1986.

    Google Scholar 

  32. Fisher S, Groce SB. Accounting practices: information processing in medical interviews. 1987; unpublished.

  33. Clark JA, Mishler EG, Ingelfinger J, Simon MP. Attending to patients’ stories: reframing the clinical task. In preparation.

  34. Berger J, Mohr J. A fortunate man: the story of a country doctor. Harmondsworth, ENG: Penguin Books, 1969.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Psychiatry, Harvard Medical School, Boston University School of Medicine, Boston, Massachusetts

    Elliot G. Mishler PhD & Jack A. Clark PhD

  2. Primary Care Training Program, Department of Medicine, Boston University School of Medicine, Boston, Massachusetts

    Joseph Ingelfinger MD & Michael P. Simon EdD

Authors
  1. Elliot G. Mishler PhD
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Jack A. Clark PhD
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Joseph Ingelfinger MD
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Michael P. Simon EdD
    View author publications

    You can also search for this author in PubMed Google Scholar

Additional information

Supported by grants from the Department of Medicine of the Boston University School of Medicine and from NIMH for the Research Training Program in Social and Behavioral Sciences at the Harvard Medical School Department of Psychiatry (MH 14246).

The suggestions of two anonymous reviewers for this journal were particularly useful and are appreciated.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Mishler, E.G., Clark, J.A., Ingelfinger, J. et al. The language of attentive patient care. J Gen Intern Med 4, 325–335 (1989). https://doi.org/10.1007/BF02597407

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF02597407

Keywords

Search

Navigation