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The working alliance and consumer case management

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Abstract

The Working Alliance Inventory was used to measure the strength of the therapeutic relationship between seriously mentally disabled case management clients and their case managers in a randomized trial of consumer-provided case management services. It was found that while there was no difference in the strength of the alliance between the consumer and nonconsumer teams of case managers, there were positive relationships between alliance and some outcomes, including quality of life, symptomatology, attitudes toward medication compliance, and satisfaction with mental health treatment.

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Authors and Affiliations

  1. School of Social Work, University of Pennsylvania, 3701 Locust Walk, 19104, Philadelphia, PA

    Phyllis Solomon Ph.D. (Professor) & Jeffrey Draine M.S.W. (research associate)

  2. Department of Mental Health Sciences at Hahnemann University, Philadelphia

    Mary Anne Delaney M.D. (an associate clinical professor and vice chair)

Authors
  1. Phyllis Solomon Ph.D.
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  2. Jeffrey Draine M.S.W.
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  3. Mary Anne Delaney M.D.
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Solomon, P., Draine, J. & Delaney, M.A. The working alliance and consumer case management. The Journal of Mental Health Administration 22, 126–134 (1995). https://doi.org/10.1007/BF02518753

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