Skip to main content
Log in

A stochastic multidimensional unfolding approach for representing phased decision outcomes

  • Published:
Psychometrika Aims and scope Submit manuscript

Abstract

This paper presents a stochastic multidimensional unfolding (MDU) procedure to spatially represent individual differences in phased or sequential decision processes. The specific application or scenario to be discussed involves the area of consumer psychology where consumers form judgments sequentially in their awareness, consideration, and choice set compositions in a phased or sequential manner as more information about the alternative brands in a designated product/service class are collected. A brief review of the consumer psychology literature on these nested congnitive sets as stages in phased decision making is provided. The technical details of the proposed model, maximum likelihood estimation framework, and algorithm are then discussed. A small scale Monte Carlo analysis is presented to demonstrate estimation proficiency and the appropriateness of the proposed model selection heuristic. An application of the methodology to capture awareness, consideration, and choice sets in graduate school applicants is presented. Finally, directions for future research and other potential applications are given.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Abelson, R. P., & Levi A. (1985). Decision making and decision theory. In G. Lindzey & E. Aronson (Eds.),The handbook of social psychology (Vol. 1, 213–251). New York: Random House.

    Google Scholar 

  • Akaike, H. (1974). A new look at statistical model identification.IEEE transactions on automatic control (Vol. 6), 716–723.

    Google Scholar 

  • Alba, J. W., & Hutchinson, J. W. (1987). Dimensions of consumer expertise.Journal of Consumer Research, 13, 411–454.

    Google Scholar 

  • Belonax, J. A., Jr. (1979). Decision rule uncertainty, evoked set size, and task difficulty as a function of number of choice criteria and information variability. In William L. Wilkie (Ed.),Advances in consumer research (pp. 232–235). Provo, UT: Association for Consumer Research.

    Google Scholar 

  • Belonax, J. A., Jr., & Mittelstaedt, R. A. (1978). Evoked set size as a function of choice criteria and information variability. In H. Keith Hunt (Ed.),Advances in consumer research (pp. 48–51). Provo, UT: Association for Consumer Research.

    Google Scholar 

  • Bettman, J. (1979).An information processing theory of consumer choice. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Bettman, J. R., & Whan Park, C. (1980). Effects of prior knowledge and experience, and phase of the choice process on consumer decision processes: A protocols analysis.Journal of Consumer Research, 12, 234–248.

    Google Scholar 

  • Bettman, J. R., Johnson, E. J., & Payne, J. W. (1993). Consumer decision making. In T. S. Robertson & H. H. Kassayain (Eds.),Handbook of consumer behavior (pp. 50–84). Englewood Cliffs, NJ: Prentice Hall.

    Google Scholar 

  • Biehal, G., & Chakravarti, D. (1986). Consumers' use of memory and external information in choice: Macro and micro perspectives.Journal of Consumer Research, 12, 382–405.

    Google Scholar 

  • Boccara, B. (1989).Modeling choice set formation in discrete choice models. Unpublished doctoral dissertation, Massachusetts Institute of Technology, Department of Civil Engineering.

  • Böckenholt, U., & Böckenholt, I. (1991). Constrained latent class analysis: Simultaneous classification and scaling of discrete choice data.Psychometrika, 56, 699–717.

    Google Scholar 

  • Böckenholt, I., & Gaul, W. (1991). Generalized latent class analysis: A new methodology for market structure analysis. In O. Opitz (Ed.),Conceptual and numerical analysis of data (pp. 367–376). New York: Springer-Verlag.

    Google Scholar 

  • Bozdogan, H. (1987). Model selection and Akaike's information criterion (AIC): The general theory and its analytical extensions.Psychometrika, 52, 345–370.

    Google Scholar 

  • Brisoux, J. E., & Cheron, E. (1990). Brand categorization and product involvement. In Marvin E. Goldberg & Gerald Gorn (Eds.),Advances in consumer research (pp. 101–109). Provo, UT: Association for Consumer Research.

    Google Scholar 

  • Brisoux, J. E., & Laroche, M. (1980). A proposed consumer strategy of simplification for categorizing brands. In John H. Summey & Ronald D. Taylor (Eds.),Evolving marketing thought for 1980 (pp. 112–114). Carbondale, IL: Southern Marketing Association.

    Google Scholar 

  • Brisoux, J. E., & Laroche, M. (1981). Evoked set formation and composition: An empirical investigation under a routinized response behavior situation. In Kent B. Monroe (Ed.),Advances in consumer research (pp. 357–361). Provo, UT: Association for Consumer Research.

    Google Scholar 

  • Brown, J. J., & Wildt, A. R. (1992). Consideration set measurement.Journal of the Academy of Marketing Science, 3, 235–243.

    Google Scholar 

  • Campbell, B. M. (1969). The existence and determinants of evoked set in brand choice behavior. Unpublished doctoral disseration, Columbia University.

  • Carroll, J. D. (1980). Models and methods for multidimensional analysis of preferential choice data. In E. D. Lantermann & H. Feger (Eds.),Similarity and choice (pp. 234–289). Bern: Hans Huber.

    Google Scholar 

  • Crowley, A. E., & Williams, J. H. (1991). An information theoretic approach to understanding the consideration set/awareness set proportion. In Rebecca H. Holman & Michael R. Solomon (Eds.),Advances in consumer research (pp. 780–787). Provo, UT: Association for Consumer Research.

    Google Scholar 

  • Currim, I. S., Meyer, R. J., & Lee, N. (1988). Disaggregate tree-structured modeling of consumer choice.Journal of Marketing Research, 25, 253–265.

    Google Scholar 

  • Dawes, R. M., & Corrigan, B. (1974). Linear models in decision making.Psychological Bulletin, 81, 95–106.

    Google Scholar 

  • DeSarbo, W. S., & Carroll, J. D. (1985). Three-way metric unfolding via weighted alternating least-squares.Psychometrika, 50, 275–300.

    Google Scholar 

  • DeSarbo, W. S., & Hoffman, D. L. (1986). Simple and weighted unfolding MDS threshold models for the spatial analysis of binary data.Applied Psychological Measurement, 10, 247–264.

    Google Scholar 

  • DeSarbo, W. S., & Hoffman, D. L. (1987). Constructing MDS joint spaces from binary choice data: A new multidimensional unfolding threshold model for marketing research.Journal of Marketing Research, 24, 40–54.

    Google Scholar 

  • DeSarbo, W. S., Manrai, A. K., & Manrai, L. A. (1994). Latent class multidimensional scaling: A review of recent development in the marketing and psychometric literature. In R. Bagozzi (Ed.),Handbook of marketing research (pp. 190–222). London, UK: Blackwell Publishing.

    Google Scholar 

  • DeSarbo, W. S., & Rao, V. R. (1984). GENFOLD2: A set of models and algorithms for the general unfolding analysis of preference/dominance data.Journal of Classification, 1, 146–185.

    Google Scholar 

  • DeSarbo, W. S., & Rao, V. R. (1986). A new constrained unfolding model for product positioning.Marketing Science, 5, 1–19.

    Google Scholar 

  • DeSoete, G., Carroll, J. D., & DeSarbo, W. S. (1986). The waundering ideal point model: A probabilistic multidimensional unfolding model for paired comparison data.Journal of Mathematical Psychology, 30, 28–41.

    Google Scholar 

  • Einhorn, H. J. (1970a). The use of nonlinear, noncompensatory models in decision making.Psychological Bulletin, 73, 221–230.

    Google Scholar 

  • Einhorn, H. J. (1970b). Use of nonlinear, noncompensatory models as a function of task and amount of information.Organizational Behavior and Human Performance, 6, 1–27.

    Google Scholar 

  • Einhorn, H. J. (1970c). Use of Nonlinear, noncompensatory models in decision making.Psychological Bulletin, 73, 221–230.

    Google Scholar 

  • Fishbein, M. (1967). Attitude and prediction of behavior. In M. Fishbein (Ed.),Readings in attitude theory and measurement (pp. 477–492). New York: Wiley and Sons.

    Google Scholar 

  • Gensch, D. (1987). A two-stage disaggregate attribute choice model.Marketing Science, 6, 223–231.

    Google Scholar 

  • Hauser, J. R. (1978). Testing the accuracy, usefulness, and significance of probabilistic choice models: An information theoretic approach.Operations Research, 26, 406–421.

    Google Scholar 

  • Hauser, J. R., & Shugan, S. M. (1983). Defensive marketing strategies.Marketing Science, 3, 327–351.

    Google Scholar 

  • Hauser, J. R., & Gaskin, S. (1984). Application of the defender consumer model.Marketing Science, 3, 327–351.

    Google Scholar 

  • Hauser, J. R., & Wernerfelt, B. (1990). An evaluation cost model of evoked sets.Journal of Consumer Research, 16, 393–408.

    Google Scholar 

  • Himmelblau, D. M. (1972).Applied non-linear programming. New York: Harper & Row.

    Google Scholar 

  • Howard, J. A., & Sheth, J. N. (1969).The theory of buyer behavior, New York: John Wiley and Sons.

    Google Scholar 

  • Janis, I. L. (1968). Stages in the decision making process. In R. P. Abelson (Ed.),Theories of cognitive consistency (pp. 577–588). Chicago: Rand McNally.

    Google Scholar 

  • Janis, I. L., & Mann, L. (1977).Decision making, New York: Free Press.

    Google Scholar 

  • Jedidi, K., & DeSarbo, W. S. (1991). A stochastic multidimensional scaling methodology for the spatial representation of three-mode, three-way binary data.Psychometrika, 56, 471–494.

    Google Scholar 

  • Johnson, E. J., & Meyer, R. J. (1984). Compensatory choice models of noncompensatory processes: The effect of varying context.Journal of Consumer Research, 11, 528–541.

    Google Scholar 

  • Johnson, E. J., Meyer, R. J., & Ghosh, S. (1989). When choice models fail: Compensatory models in negatively correlated environments.Journal of Marketing Research, 26, 255–270.

    Google Scholar 

  • Kardes, F. R., Kalyanaram, G., Chandrashekaran, M., & Dornoff, R. J. (1993). Brand retrieval, consideration set composition, consumer choice, and the pioneering advantage.Journal of Consumer Research, 20, 62–75.

    Google Scholar 

  • Klenosky, D. B., & Rethans, A. J. (1989). The formation of consumer choice sets. In M. Houston (Ed.),Advances in consumer research (pp. 13–17). Provo, UT: ACR.

    Google Scholar 

  • Laurent, G., & Lapersonne, E. (1990).Consideration sets of size one (Working paper). Jouy-en-Josas, France: Ecole Des Hautes Etudes Commerciales, Centre HEC-ISA.

    Google Scholar 

  • Lehmann, D. R., & Pan, Y. (in press). Context effects, new brand entry, and consideration sets.Journal of Marketing Research.

  • Lussier, D. A., & Olshavsky, R. W. (1979). Task complexity and contingent processing in brand choice.Journal of Consumer Research, 6, 154–165.

    Google Scholar 

  • McFadden, D. (1978). Modeling the choice of residential locations. In Anders Karlquist, Lars Lundquist, Folke Snickars, & Jorgen W. Weibull (Eds.),Spatial interaction theory and planning models (pp. 75–96). Amsterdam: North-Holland.

    Google Scholar 

  • Narayana, C. L., & Markin, R. J. (1975). Consumer behavior and product performance: An alternative conceptualization.Journal of Marketing, 39, 1–6.

    Google Scholar 

  • Nedungadi, P. (1987).Formation and use of a consideration set: Implications for marketing and research on consumer choice. Unpublished doctoral dissertation, University of Florida, Gainesville.

    Google Scholar 

  • Nedungadi, P. (1990a). Recall and consumer consideration sets: Influencing choice without altering brand evaluations.Journal of Consumer Research, 17, 245–253.

    Google Scholar 

  • Nedungadi, P. (1990b). Consideration sets: A brief review of issues (Working paper). Toronto, ON: University of Toronto, Faculty of Management.

    Google Scholar 

  • Payne, J. W., (1976). Task complexity and cintingent processing in decision making: An information search and protocol analysis.Organizational Behavior and Human Performance, 16, 366–387.

    Google Scholar 

  • Payne, J. W. (1982). Contingent decision behavior.Psychological Bulletin, 92, 382–402.

    Google Scholar 

  • Payne, J. W., Bettman, J. R., & Johnson, E. J. (1990). The adaptive decision maker. In R. M. Hogarth (Ed.),Insights in decision making (pp. 129–153). Chicago: University of Chicago Press.

    Google Scholar 

  • Powell, M. J. D. (1977). Restart procedures for the conjugate gradient method.Mathematical Programming, 12, 241–254.

    Google Scholar 

  • Punj, G. N., & Staelin, R. (1978). The choice process for graduate business schools.Journal of Marketing Research, 15, 588–598.

    Google Scholar 

  • Ratneshwar, S., & Shocker, A. D. (1991). Substitution in use and the role of usage context in product category structures.Journal of Marketing Research, 28, 281–295.

    Google Scholar 

  • Roberts, J. H. (1989). A grounded model of consideration set size and composition. In Thomas K. Shrull (Ed.),Advances in consumer research (pp. 749–757). Provo, UT: Association for Consumer Research.

    Google Scholar 

  • Roberts, J. H., & Lattin, J. M. (1991). Development and testing of a model of consideration set composition.Journal of Marketing Research, 28, 429–440.

    Google Scholar 

  • Rosenberg, M. J. (1956). Cognitive structures and attitudinal affect.Journal of Abnormal and Social Psychology, 53, 367–372.

    Google Scholar 

  • Schwarz, G. (1978). Estimating the dimension of a model.Annals of Statistics, 6, 461–464.

    Google Scholar 

  • Sclove, S. L. (1987). Application of model selection criteria to some problems in multivariate analysis.Psychometrika, 52, 333–343.

    Google Scholar 

  • Shocker, A. D., Ben-Akiva, M., Boccara, B., & Nedungadi, P. (1991). Consideration set influences on customer decision-making and choice: Issues, models, and suggestions.Marketing letters, 2, 181–198.

    Google Scholar 

  • Shugan, S. M. (1980). The cost of thinking.Journal of Consumer Research, 7, 99–111.

    Google Scholar 

  • Silk, A. J., & Urban, G. L. (1978). Pre-test market evaluation of new packaged goods: A model and measurement methodology.Journal of Marketing Research, 15, 171–191.

    Google Scholar 

  • Simon, H. (1957).Models of man. New York: Wiley and Sons.

    Google Scholar 

  • Simonson, I., & Tversky, A. (1992). Choice in context: Trade-off contrast and extremism aversion.Journal of Marketing Research, 29, 281–295.

    Google Scholar 

  • Sneath, P. H., & Sneath, R. R. (1973).Numerical taxonomy. San Francisco: W. H. Freeman.

    Google Scholar 

  • Spiggle, S., & Sewall, M. A. (1987). A choice sets model of retail selection.Journal of Marketing, 51, 97–111.

    Google Scholar 

  • Swait, J. (1984).Probabilistic choice set formation in transportation demand models. Unpublished doctoral dissertation, Massachusetts Institute of Technology, Cambridge, MA.

    Google Scholar 

  • Takane, Y. (1981). Multidimensional successive categories scaling: A maximum likelihood method.Psychometrika, 46, 9–28.

    Google Scholar 

  • Takane, Y., & Carroll, J. D. (1981). Nonmetric maximum likelihood scaling from directional rankings of similarities.Psychometrika, 46, 389–405.

    Google Scholar 

  • Troye, S. V. (1984) Evoked set formation as a categorization process. In T. C. Kinnear (Ed.),Advances in consumer research (Vol. 11, pp. 180–186). Provo, UT: ACR.

    Google Scholar 

  • Tversky, A. (1972). Elimination by aspects: A theory of choice.Psychological Review, 79(4), 281–289.

    Google Scholar 

  • Tversky, A., & Sattath, S. (1979). Preference Trees.Psychological Review, 86, 542–573.

    Google Scholar 

  • Urban, G. L., & Hauser, J. R. (1993).Design and marketing of new products (2nd ed.). Clifton Heights, NJ: Prentice Hall.

    Google Scholar 

  • Urban, G. L., Hulland, J. S., & Weinberg, B. D. (1993). Premarket forecasting for new consumer durable goods: Modeling categorization, elimination, and consideration phenomena.Journal of Marketing, 57, 47–63.

    Google Scholar 

  • Wilkie, W. L., & Pessemier, E. A. (1973). Issues in marketing's use of multi-attribute models.Journal of Marketing Research, 10, 428–441.

    Google Scholar 

  • Wright, P. (1975). Consumer choice strategies: Simplifying vs. optimizing.Journal of Marketing Research, 12, 60–67.

    Google Scholar 

  • Wright, P., & Barbour, F. (1977). Phased decision strategies: Sequels to initial screening. In Marting Starr & Milan Zeleny (Eds.),Multiple criteria decision making (pp. 91–109, North Holland TIMS Studies in Management Science). Amsterdam: North Holland.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

DeSarbo, W.S., Lehmann, D.R., Carpenter, G. et al. A stochastic multidimensional unfolding approach for representing phased decision outcomes. Psychometrika 61, 485–508 (1996). https://doi.org/10.1007/BF02294551

Download citation

  • Received:

  • Revised:

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF02294551

Key words

Navigation