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A model of nonverbal exchange in physician-patient expectations for patient involvement

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Abstract

This paper reviews the literature on the nonverbal aspects of physician-patient interaction, focusing on how expectations about patient involvement are conveyed and negotiated by physicians and patients. Important outcomes of this process, such as satisfaction, adherence, and patient health, are examined. A model of physician-patient negotiation involving four interaction styles is presented to examine the negotiation process and the effects of patient involvement on outcomes.

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Authors and Affiliations

  1. Department of Psychology, University of California, 92521, Riverside, CA

    M. Robin DiMatteo

Authors
  1. Heidi S. Lepper
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  2. Leslie R. Martin
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  3. M. Robin DiMatteo
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Additional information

We would like to thank Valerian Derlega and the two reviewers, Debra L. Roter and Richard L. Street, for their helpful comments.

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Lepper, H.S., Martin, L.R. & DiMatteo, M.R. A model of nonverbal exchange in physician-patient expectations for patient involvement. J Nonverbal Behav 19, 207–222 (1995). https://doi.org/10.1007/BF02173081

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