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PoliawaC: design and evaluation of an awareness-enhanced groupware client

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Abstract

Presenting the activities of others at the user interface — thereby providing awareness — a is crucial aspect of CSCW systems. However, this problem is often neglected by existing designs. This paper discusses design requirements, introduces a notification design framework and describes the functionality ofPoliAwaC, a groupware client aimed specifically at supporting awarenes.PoliAwaC provides a variety of different graphical notification mechanisms which can be coupled to specific working situations using the AREA model. We also report on the evaluation of the system under real-life conditions in a German federal ministry.

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Author notes

  1. Markus Sohlenkamp

    Present address: Baan Germany, Pulheim, Germany

  2. Ludwin Fuchs

    Present address: Boeing Mathematics and Computing Technology, Seattle, USA

Authors and Affiliations

  1. German National Research Centre for Information Technology, GMD-FIT, Augustin, Germany

    Markus Sohlenkamp, Wolfgang Prinz & Ludwin Fuchs

Authors
  1. Markus Sohlenkamp
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  2. Wolfgang Prinz
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  3. Ludwin Fuchs
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Correspondence to Markus Sohlenkamp.

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Sohlenkamp, M., Prinz, W. & Fuchs, L. PoliawaC: design and evaluation of an awareness-enhanced groupware client. AI & Soc 14, 31–47 (2000). https://doi.org/10.1007/BF01206127

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