Abstract
Feedback may be introduced as a mechanism for scheduling customer service (for example in systems in which customers bring work that is divided into a random number of stages). A model is developed that characterizes the queue length distribution as seen following vacations and service stage completions. We demonstrate the relationship that exists between these distributions. The ergodic waiting time distribution is formulated in such a way as to reveal the effects of server vacations when feedback is introduced.
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This work was supported in part by NSF Grant No. DDM-8913658.
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Wortman, M.A., Disney, R.L. & Kiessler, P.C. TheM/GI/1 Bernoulli feedback queue with vacations. Queueing Syst 9, 353–363 (1991). https://doi.org/10.1007/BF01159222
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DOI: https://doi.org/10.1007/BF01159222