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Product quality, attributes, and brand name as determinants of price: The case of consumer electronics

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Abstract

This paper proposes and illustrates an approach to measuring one aspect of brand equity, viewed as a price premium and defined as the increment that a brand name contributes to the price of a product above and beyond that justified by its quality (where quality is determined by an assessment of the relevant attributes, features, or characteristics). Two illustrative studies apply the proposed measure to consumer-electronics products found in home-theater or audio-video entertainment centers. Study 1 uses data presented byConsumer Reports to regress market price on overall quality and on dummy variables coded to represent brand names. Here, the results for home-theater products suggest a conspicuous absence of incremental brand-name effects. Study 2 generalizes this result by analyzing data for various electronic products offered by theCrutchfield Catalog. Across six product categories, when controlling for differences in an attributes-based index of product quality, a significant brand-related price premium appears to occur only for Carver. This finding again casts doubt on the importance of brand equity in the market for consumer electronics.

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The author gratefully acknowledge the support of the Columbia Business School's Faculty Research Fund.

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Holbrook, M.B. Product quality, attributes, and brand name as determinants of price: The case of consumer electronics. Marketing Letters 3, 71–83 (1992). https://doi.org/10.1007/BF00994082

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  • DOI: https://doi.org/10.1007/BF00994082

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