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Can the effectiveness of software processes be assessed?

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Abstract

A conceptual model is presented for the assessment of the effectiveness of software processes. The model distinguishes between three levels — the organization, the process, and the constituent activities, and proposes appropriate indicators for each level. The validity of the model has been investigated through an empirical case study of the configuration management process in a small software development organization, and preliminary results demonstrate its validity and usefulness.

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Authors and Affiliations

  1. Australian Software Quality Research Institute, School of Computing and Information Technology, Griffith University, 4111, Queensland, Australia

    Jennifer L. Gasston & Terence P. Rout

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  1. Jennifer L. Gasston
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  2. Terence P. Rout
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Gasston, J.L., Rout, T.P. Can the effectiveness of software processes be assessed?. Software Qual J 3, 153–166 (1994). https://doi.org/10.1007/BF00402295

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  • DOI: https://doi.org/10.1007/BF00402295

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