Abstract
So far, various approaches have been proposed for implementing chatbots with business intelligence tools, yet most of these approaches have limited adoption in practice. The objective of this paper is to offer an easy to understand approach by the business users that could be quickly adopted for integrating the chatbot with a business intelligence tool. This communication describes a process of applying artificial intelligence technologies; in particular, natural language processing (NLP) for conversation using chatbot. The chatbot implementation and integration with the BI tool has given encouraging results.
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Vashisht, V., Dharia, P. (2020). Integrating Chatbot Application with Qlik Sense Business Intelligence (BI) Tool Using Natural Language Processing (NLP). In: Sharma, D.K., Balas, V.E., Son, L.H., Sharma, R., Cengiz, K. (eds) Micro-Electronics and Telecommunication Engineering. Lecture Notes in Networks and Systems, vol 106. Springer, Singapore. https://doi.org/10.1007/978-981-15-2329-8_69
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DOI: https://doi.org/10.1007/978-981-15-2329-8_69
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