Skip to main content

Creating Supportive Workplace Environments for Older Workers

  • Chapter
  • First Online:
Ageism and Mistreatment of Older Workers

Abstract

The U.S. population is growing older. Due to lower birth and mortality rates, experts predict that persons over 65 years of age will increase in coming years, both in absolute numbers and as a percentage of the population (Moody and Sasser 2012; Marshall and Altpeter 2005). The number of those 65 and older is expected to double from 39.6 million in 2009 to 72.1 million in 2030 (Administration on Aging 2011).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • AARP (2007). Profit from experience – An international study on the aging workforce. The Journal, Premier Edition, 40–41.

    Google Scholar 

  • AARP (2010a). Best practices from the recipients of the 2009 AARP international innovative employer award. The Journal, Summer 2010, 37–46.

    Google Scholar 

  • AARP (2010b). 2010 AARP-UN briefing series on global aging. The Journal, Summer 2010, 99–103.

    Google Scholar 

  • AARP (2011a). 2010 AARP International Innovative Employer Award recipients. The Journal, Winter, 2011, 47–58.

    Google Scholar 

  • AARP (2011b, September). Best employers for workers over 50 award – international winners. Retrieved December 5, 2011, from http://www.aarp.org/work/on-the-job/info-09-2011/aarp-best-employers-international-winners-2011.html

  • Administration on Aging (2011). Retrieved November 13, 2011, from http://www.aoa.gov

  • Bailey, D., Koeny, K. M., McNish, M. E., Powers, R., & Uhly, K. (2008). Sustaining our spirits: Women leaders thriving for today and tomorrow. Washington, DC: NASW Press.

    Google Scholar 

  • Ballone, C. (2007). Consulting your clients to leverage the multi-generational workforce. Journal of Practical Consulting, 2(1), 9–15.

    Google Scholar 

  • Bulter, S. M. (2010). Risking big changes with small reforms. The New England Journal of Medicine, 362(8), 673–675.

    Article  Google Scholar 

  • Bureau of Labor Statistics (2009). The employment projections for 2008–18. Bureau of Labor Statistics, Monthly Labor Review, November 2009.

    Google Scholar 

  • Chernesky, R. H. (1998). Advancing women into the managerial ranks. In R. L. Edwards, J. A. Yankey, & M. A. Altpeter (Eds.), Skills for effective management of nonprofit organizations (pp. 200–218). Washington, DC: NASW Press.

    Google Scholar 

  • Chernesky, R. H. (2005). Managing in a multicultural environment. In E. Congress & M. Gonzalez (Eds.), Multicultural perspectives in working with families (pp. 38–66). New York: Springer Publishing Company.

    Google Scholar 

  • Clark, R. (1997). Active aging: A shift in the paradigm. Washington, DC: U.S. Department of Health and Human Services.

    Google Scholar 

  • Daily, L. (2011, January/February). My coworker is just a kid! AARP The Magazine, 16.

    Google Scholar 

  • Denison, D. R. (1996). What is the difference between organizational culture and organizational climate? A native’s point of view on a decade of paradigm wars. The Academy of Management Review, 2(3), 619.

    Google Scholar 

  • Ekerdt, D. J. (2010). Frontiers of research on work and retirement. Journal of Gerontology: Social Sciences, 65B(1), 69–80.

    Article  Google Scholar 

  • Eyster, L., Johnson, R. W., & Toder, E. (2008). Current strategies to employ and retain older workers. Washington, DC: The Urban Institute.

    Google Scholar 

  • Foggs, S. (2001). Counting on experience: A review of good practice in the employment of mature worker. Sydney: NSW Committee on Ageing.

    Google Scholar 

  • Frost, P. J. (2003). Toxic emotions at work: How compassionate managers handle pain and conflict. Boston: Harvard Business School Press.

    Google Scholar 

  • Garrow, E., & Hasenfeld, Y. (2010). Theoretical approaches to human service organizations. In Y. Hasenfeld (Ed.), Human services as complex organizations (pp. 33–57). Thousand Oaks: Sage Publications, Inc.

    Google Scholar 

  • Gibson, W. J., Jones, P. J., Celia, J., Clark, C., Epstein, A., & Haselberger, J. (2010). Ageism and the baby boomer: Issues, challenges and the TEAM approach. Contemporary Issues In Education Research, 3(1), 2–8.

    Google Scholar 

  • Glisson, C. (2000). Organizational climate and culture. In R. J. Patti (Ed.), The handbook of social welfare management (pp. 195–218). Thousand Oaks: Sage Publications, Inc.

    Google Scholar 

  • Glisson, C., & Hemmelgarn, A. (1998). The effect of organizational climate and interorganizational coordination on the quality and outcomes of children’s service systems. Child Abuse & Neglect, 22(5), 401–421.

    Article  Google Scholar 

  • Gustman, A. L., & Steinmeier, T. (2009). How changes in social security affect recent retirement trends. Research on Aging, 31(261), 1–31.

    Google Scholar 

  • Hemmelgarn, A. L., Glisson, C., & James, L. R. (2010). Organizational culture and climate. In Y. Hasenfeld (Ed.), Human services as complex organizations (pp. 229–250). Thousand Oaks: Sage Publications, Inc.

    Google Scholar 

  • Klay, R. J., & Steen, T. P. (2008). Linking retirement and personal responsibility: Social insecurity (pp. 31–37). Chicago: Christian Century.

    Google Scholar 

  • Laporte, S. B. (1991, January). The sting of the subtle snub. Working Woman, pp. 53, 55.

    Google Scholar 

  • Leonesio, M. V., Bridges, B., Gesumaria, R., & Del Bene, L. (2012). The increasing labor force participation of older workers and its effect on the income of the aged. Social Security Bulletin, 72(1), Retrieved from http://ssa.gov/policy/docs/ssb/v72n1/v72n1p59.html

    Google Scholar 

  • Marshall, V. W., & Altpeter, M. (2005). Cultivating social work leadership in health promotion and aging: Strategies for active aging interventions. Health and Social Work, 30(2), 135–145.

    Article  Google Scholar 

  • Maslach, C. (1998). A multidimensional theory of burnout. In C. Cooper (Ed.), Theories of organizational stress. Manchester: Oxford University Press.

    Google Scholar 

  • Moody, H. R., & Sasser, J. R. (2012). Aging, concepts and controversies (2nd ed.). Thousand Oaks: Pine Forge Press.

    Google Scholar 

  • National Council on the Aging (NCOA). Issues for the 1990s: In a turbulent economy, the U.S. workforce is aging. Perspectives on Aging, 20(2) March/April 1991.

    Google Scholar 

  • Neumark, D. (2008). Reassessing the age discrimination in employment act. Washington, DC: AARP’s Public Policy Institute.

    Book  Google Scholar 

  • Posthuma, R. A., & Campion, M. A. (2009). Age stereotypes in the workplace: Common stereotypes, moderators, and future research directions. Journal of Management, 35(1), 158–188.

    Article  Google Scholar 

  • Rampell, C. (2011a, January 12). More workers complain of bias on the job, a trend linked to widespread layoffs. The New York Times, p. B4.

    Google Scholar 

  • Rampell, C. (2011b, May 29). A generation of slackers? Not so much. The New York Times, p. 3.

    Google Scholar 

  • Rich, M. (2010, September 20). For the unemployed over 50, fears of never working again. New York Times, p. A1.

    Google Scholar 

  • Sanders, S., Dorfman, L., & Ingram, J. (2008). An evaluation of the GeroRich program for infusing social work curriculum with aging content. Gerontology & Geriatric Education, 28(4), 22–38.

    Article  Google Scholar 

  • Schrank, H. T., & Waring, J. M. (1989). Older workers: Ambivalence and interventions. The Annals of the American Academy of Political and Social Science, 503, 113–126.

    Article  Google Scholar 

  • Silverstein, M. (2008). Meeting the challenges of an aging workforce. American Journal of Industrial Medicine, 51, 269–280.

    Article  Google Scholar 

  • Singer, B. H., & Manton, K. G. (1998). The effects of health changes on projections of health service needs for the elderly population of the United States. Proceedings of the National Academy of Sciences of the United States of America, 95(26), 15618–15622.

    Article  Google Scholar 

  • Sparks, K., Faragher, B., & Cooper, C. (2001). Well-being and occupational health in the 21st century workplace. Journal of Occupational and Organizational Psychology, 74, 489–509.

    Article  Google Scholar 

  • Standing, H., & Baume, E. (2001). Equity, equal opportunities, gender and organizational performance. Geneva: World Health Organization.

    Google Scholar 

  • Stark, E. (2009). Lost in a time warp: How age stereotypes impact older baby boomers who still want to work. People & Strategy, 32(4), 58–65.

    Google Scholar 

  • Sutton, R. I. (2010, November 28). How bad apples infect the tree. New York Times, p. 8.

    Google Scholar 

  • Tugend, A. (2010, November 20). Incivility can have costs beyond hurt feelings. New York Times, p. B6.

    Google Scholar 

  • UNECE (2011). United Nations Economic Commission for Europe Policy Brief on Ageing, No. 9, January 2011, 1–12.

    Google Scholar 

  • VisionPoint Productions Inc. (2006). Generations: M.E.E.T. for Respect in the Workplace, http://www.trainingsolutions.com/pdf/Generationspm.pdf

  • Zunz, S., & Chernesky, R. H. (2000). The workplace as a protective environment: Management strategies. In E. Norman (Ed.), Resiliency enhancement (pp. 157–176). New York: Columbia University Press.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding authors

Correspondence to Elizabeth Ciampa M.S. or Roslyn Chernesky D.S.W. .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer Science+Business Media Dordrecht.

About this chapter

Cite this chapter

Ciampa, E., Chernesky, R. (2013). Creating Supportive Workplace Environments for Older Workers. In: Brownell, P., Kelly, J. (eds) Ageism and Mistreatment of Older Workers. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-5521-5_6

Download citation

Publish with us

Policies and ethics