Skip to main content

Zusammenfassung

In diesem Kapitel stellen wir einen innovativen Ansatz zur Linderung des Problems mangelnder Kompetenztransparenz in virtuellen Organisationen vor. Ausgangspunkt unserer Überlegungen waren empirische Untersuchungen darüber, wie Akteure in virtuellen Organisationen mit diesem Problem umgehen. Diese Untersuchungen ergaben als einen zentralen Aspekt die Wichtigkeit peripherer Wahrnehmungen, d.h. “nebenbei” gesammelter Informationen, die sich bei den Akteuren zu einem zwar diffusen, aber anwendbaren Bild der vorhandenen Kompetenzen in der Organisation verdichteten. Aus dieser Erkenntnis heraus haben wir ein Konzept entwickelt, welch rechnergestützt die periphere Wahrnehmung von kompetenzindizierenden Vorgängen in der Organisation ermöglicht und so einen entscheidenden Beitrag zur Steigerung der Kompetenztransparenz leisten kann.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 59.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 64.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Literatur

  • Ackerman, M.S. (1998): Augmenting Organizational Memory: A Field Study of Answer Garden, in: ACM Transactions on Information Systems (TOIS), 16 (3). 203–224

    Google Scholar 

  • Ackerman, M.S.; Malone, T.W. (1990): Answer Garden: A tool for growing Organizational Memory. in Proc. of the ACM Conference on Office Information Systems, 31–39.

    Google Scholar 

  • Ackerman, M.S.; McDonald, D.W. (1996): Answer Garden 2: Merging Organizational Memory with Collaborative Help, in: Int. Conf. on CSCW’96, ACM Press, 97–105

    Google Scholar 

  • Agostini, A.; Michelis, G. d.; Grasso, M.; Prinz, W.; Syri, A. (1996): Contexts, Work Processes, and Workspaces, in: Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 5, no. 2–3, Kluwer, 223–250.

    Article  Google Scholar 

  • Akscyn, R.M.; McCracken, D.L.; Yoder, E.A. (1988): KMS: A distributed Hypermedia system for managing Knowledge in Organizations. Communications of the ACM, 31 (7). 820–835.

    Article  Google Scholar 

  • Alda, S. (2002): “Adaptability in Component-Based Peer-to-Peer Applications”,in Proceedings of the IEEE International Conference on Peer-to-Peer Computing. Linköpings, Schweden, September 2002

    Google Scholar 

  • Bannon, L.; Kuutti, K. (1996): Shifting Perspectives on Organizational Memory: From Storage to Active Remembering, in: Proceedings of HICSS-29, 156–167

    Google Scholar 

  • Bellotti, V.; Sellen, A. (1993): Design for Privacy in Ubiquitous Computing Environments. in 3rd European Conf. on CSCW (ECSCW’93), (Milan, Italy, 1993), Kluwer, 77–92.

    Google Scholar 

  • Benford, S.; Fahlen, L. (1993), A Spatial Model of Interaction in Large Virtual Environments. in 3rd European Conf. on CSCW (ECSCW’93), (Milan, Italy, 1993), Kluwer, 109–124.

    Google Scholar 

  • Dourish, P.; Bellotti, V. (1992): Awareness and Coordination in Shared Workspaces. in ACM Conf. on Computer Supported Cooperative Work (CSCW’92), (Toronto, Canada, 1992), ACM Press, 107–114.

    Google Scholar 

  • Erickson, T.; Kellogg, W. (2002): Knowledge Communities: Online Systems for Supporting Knowledge Management and its Social Context. in: Ackerman, M.S., Pipek, V.;

    Google Scholar 

  • Wulf, V. (Hrsg.): Beyond Knowledge Management: Sharing Expertise, MIT Press, Cambridge, MA, 2002, in Print.

    Google Scholar 

  • Faisst, W. (1996): Wissensmanagement in Virtuellen Unternehmen. Arbeitspapier der Reihe „Informations-und Kommunikationssysteme als Gestaltungselement Virtueller Unternehmen“ Nr. 8/1996. Institut für Wirtschaftsinformatik der Universität Bern, Institut für Wirtschaftsinformatik der Universität Leipzig, Bereich Wirtschaftsinformatik I der Universität Erlangen-Nürnberg, Bern Leipzig Erlangen-Nürnberg

    Google Scholar 

  • Fuchs, L. (1998): Situationsorientierte Unterstützung von Gruppenwahmehmung in CSCW-Systemen. GMD Research Series, Sankt Augustin, Germany, No.3/1998

    Google Scholar 

  • Groth, K.; Bowers, J. (2001): On Finding things out: Situated organizational knowledge in CSCW, in: Proceedings of the 7th ECSCW, Kluwer, Dordrecht, 279–298

    Google Scholar 

  • Heath, C.; Luff, P. (1992): Collaboration and Control: Crisis Management and Multimedia Technology in London Underground Control Rooms. International Journal of Computer-Supported Cooperative Work, 1 (1–2).

    Google Scholar 

  • Hiltz, S.R.; Turoff, M. (1985): Structuring computer-mediated communication systems to avoid information overload, Communications of the ACM, Bd. 28, No. 7, 680–689

    Article  Google Scholar 

  • Hudson, S.E.; Smith, I. (1996): Techniques for Addressing Fundamental Privacy and Disruption Tradeoffs in Awareness Support Systems. in “Cooperating Communities”: ACM Conference on Computer Supported Cooperative Work (CSCW’96), (Cambridge, MA, USA, 1996), ACM Press, 248–257.

    Google Scholar 

  • KGSt (1999), Handbuch Organisationsmanagement, Kommunale Gemeinschaftsstelle fir Verwaltungsvereinfachung, Köln, 6–31f.

    Google Scholar 

  • von Krogh, G.; Venzin, M. (1995): Anhaltende Wettbewerbsvorteile durch Wissensmanagement. In: Die Unternehmung 49,6,417–436

    Google Scholar 

  • McDonald, D. W. (2000): Supporting Nuance in Groupware Design: Moving from Naturalistic Expertise Location to Expertise Recommendation, PhD-thesis, University of California, Irvine, USA

    Google Scholar 

  • McDonald, D. W., Ackerman, M. (2000): Expertise Recommender: A Flexible Recommendation System and Architecture, in: Int. Conf. On CSCW, ACM Press, New York, 231–240

    Google Scholar 

  • Nonaka, I.; Takeuchi, H. (1995): The Knowledge-Creating Company. Oxford University Press, New York, USA, 1995.

    Google Scholar 

  • Pipek, V. (2002): Integrierte Konfliktmittlung an vernetzten Arbeitsplätzen. In: Märker, O., Trenel, M. (Hrsg.) Online-Mediation, edition Sigma, Berlin, 2002, in print.

    Google Scholar 

  • Rauschenbach, U. (1996): Supporting Awareness in Shared Workspaces Using Relevance-dependent Event Notifications Workshop Collaborative Virtual Environments, Nottingham, UKhttp://www.crg.cs.nott.ac.uk/events/CVE96/

    Google Scholar 

  • Rodden, T. (1996), Populating the Application: A Model of Awareness for Cooperative Applications. in “Cooperating Communities”: ACM Conference on Computer Supported Cooperative Work (CSCW’96), (Cambridge, MA, USA, 1996), 87–96.

    Google Scholar 

  • Sandor, O.; Bogdan, C.; Bowers, J. (1997): Aether: An Awareness Engine For CSCW. in 5th European Conf. on CSCW (ECSCW’97), (1997), Kluwer, 221–236.

    Google Scholar 

  • Schultze, U.; Vandenbosch, B. (1998): Information Overload in a Groupware Environment: Now you see it, now you don’t. Journal of Organizational Computing and Electronic Commerce, vol. 8, no. 2, 127–148.

    Article  Google Scholar 

  • Shum, S. B. (1997): Negotiating the Construction and Reconstruction of Organisational Memories; in: Journal of Universal Computer Science (Special Issue on IT for Knowledge Management), 3 (8), 899–928http://www.jucs.org/

    Google Scholar 

  • Stiemerling, O. (2000): Component-based tailorability. Dissertation, Institut fir Informatik, Universität Bonn

    Google Scholar 

  • Sun Microsystems (2001): JXTA v1.0 Protocols Specification.http://spec.jxta.org/v1.0/

    Google Scholar 

  • Uyar, S. (2001): Unterstützung kollaborativen Anpassens in Groupwareanwendungen am Beispiel der Konfiguration eines Awarenessdienstes. Diplomarbeit, ProSEC, Institut fir Informatik III, Uni Bonn, Nov. 2001

    Google Scholar 

  • Walsh, J.P.; Unger, G.R. (1991): Organizational Memory. Academy of Management Review, 16 (1). 57–91.

    Google Scholar 

  • Willke, H. (1998): Systemisches Wissensmanagement. Stuttgart: Lucius & Lucius, 7–13

    Google Scholar 

  • Yimam, D.; Kobsa, A. (2002): Expert Finding Systems for Organizations: Problem and Domain Analysis and the DEMOIR Approach. in Ackerman, M.S., Pipek, V. and Wulf, V. eds. Beyond Knowledge Management: Sharing Expertise, MIT Press, Cambridge, MA, 2002, in Print.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2003 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Pipek, V., Nuderscher, P., Won, M. (2003). Periphere Wahrnehmung von Expertise. In: Mambrey, P., Pipek, V., Rohde, M. (eds) Wissen und Lernen in virtuellen Organisationen. Physica, Heidelberg. https://doi.org/10.1007/978-3-642-57424-5_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-57424-5_9

  • Publisher Name: Physica, Heidelberg

  • Print ISBN: 978-3-7908-0018-0

  • Online ISBN: 978-3-642-57424-5

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics