Abstract
An organization that aligns Knowledge Management (KM) to its business processes is able to identify gaps, to correct mistakes and to keep updated more quickly. The need to identify and represent the dynamic generation and use of existing knowledge embedded into a business process, especially into a Knowledge-Intensive Process (KIP), has proved increasingly relevant. In this context, one important issue is to come up with adequate models and notations to represent KIPs. This paper presents an evaluation of current widely-used modeling languages, such as UML, EPC and BPMN, and also two others specifically proposed to deal with KIPs. The results point out which KIP characteristics could be adequately represented by using notational elements that are inherent to those modeling approaches.
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dos Santos França, J.B., Netto, J.M., Barradas, R.G., Santoro, F., Baião, F.A. (2013). Towards Knowledge-Intensive Processes Representation. In: La Rosa, M., Soffer, P. (eds) Business Process Management Workshops. BPM 2012. Lecture Notes in Business Information Processing, vol 132. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36285-9_14
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DOI: https://doi.org/10.1007/978-3-642-36285-9_14
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