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Applied Teamology: The Impact of Cognitive Style Diversity on Problem Reframing and Product Redesign Within Design Teams

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Design Thinking Research

Part of the book series: Understanding Innovation ((UNDINNO))

Abstract

In the words of Professor Larry J. Leifer, “All design is redesign.” As designers collect information about a problem, they form a mental frame of the problem space that is the scaffolding around which to build a solution. When presented with new information, successful designers can “reframe” the problem and the solution as part of a successful iterative cycle. These iterative cycles are central to the Stanford Design Thinking process. A team’s capacity and willingness to reframe can be measured by means of a closed-form assessment tool that eliminates many of the confounding variables of the previous longitudinal (project performance-based) approach. We propose the Stanford Design Thinking Exercise (SDTE) as a measure of reframing behavior and design team effectiveness. The exercise is standardized and can be conducted in a controlled lab or classroom setting in 1 h. The SDTE is designed to be a first step toward a quick, reliable and standardized technique for evaluating design team effectiveness. We found that the SDTE is a robust measurement for reframing change, in that it reports a range of reframing results across a participant population group, but attempts to align the instrument with participant cognitive characteristics were unsuccessful indicating that more work needs to be done to understand specific indicators of reframing.

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Correspondence to Greg L. Kress .

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 Appendix

 Appendix

1.1  SDTE

figure a
figure b
figure c
figure d
figure e

1.2  Consensus rankingsa

Rank

Item

Rank

95%CI

1

The bicycle is easy to ride

1.68

0.26

2

The handlebars are comfortable for the rider

1.80

0.26

3

The tires give the rider a feeling of confidence and safety

1.88

0.24

4

The rider sits in a comfortable upright position

1.96

0.26

5

The tires are textured and flat resistant

1.97

0.24

6

The rider stays clean because most mechanisms are covered

2.15

0.25

7

The rider can easily carry groceries or a briefcase

2.25

0.24

8

The seat adjusts easily with a compression ring and flip lever

2.28

0.24

9

The front and rear axles have low friction bearings

2.31

0.21

10

The drive chain is a one-piece break resistant belt

2.32

0.24

11

The frame is made from thin walled high grade aluminum

2.55

0.20

12

The locking mechanism is made of lightweight titanium

2.66

0.21

13

The back wheel has a carbon-steel disc brake

2.69

0.21

14

The down tube gently curves giving the bicycle a sophisticated and durable look

2.78

0.20

15

The bicycle helps the rider feel like they are “living green”

2.80

0.24

16

A pitlock skewer locknut is affixed to the wheels

2.95

0.20

17

There are 30 different color combinations to choose from

3.18

0.23

18

The company motto is “classic bikes for a modern era”

3.32

0.26

19

The rear fender has room for a logo and user instructions

3.34

0.23

20

The company makes Tour de France bicycles

3.49

0.23

  1. avia Amazon Mechanical Turk, \( \left( {n = 95} \right). \)

1.3  Group Reframing Response to Stimulus (Total)

figure f

1.4  Individual Reframing Response to Stimulus (Total)

figure g

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Kress, G.L., Schar, M. (2012). Applied Teamology: The Impact of Cognitive Style Diversity on Problem Reframing and Product Redesign Within Design Teams. In: Plattner, H., Meinel, C., Leifer, L. (eds) Design Thinking Research. Understanding Innovation. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-31991-4_8

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