Administrations as Instruments for Dealing with Organizational Complexity

Abstract

The concept of administration can contribute much to both the quality and the maintainability of information systems. Although the practical connotation of the concept is traditionally primarily in the financial area, an established definition of the administration gives a good foundation for the application of the concept in other areas. It has every possibility to comply with both organisational responsibilities and software structures. Decentralised, small, local administrations, located close to the business processes, can contribute to both process quality and to the maintainability of information systems. It supports lower and middle management in their jobs, and reverses the trend to centralisation and to the erosion of responsibilities of staff carrying out the work.