Skip to main content

Realizing the Benefits of Enterprise Architecture: An Actor-Network Theory Perspective

  • Conference paper
  • First Online:
Complex Systems Design & Management

Abstract

There is growing interest among IT practitioners and academics in Enterprise Architecture (EA) as an effective response to increasingly rapid business, economic, and technological change. EA has been proposed as a path towards better achieving and sustaining stronger business-IT alignment and integration, cost reductions, greater agility, reduced time to market, and other important objectives. Yet there is little theoretical basis to explain how EA work can lead to such achievements; moreover, the creation of a holistic and resilient EA remains an elusive goal for most enterprises. In this paper we use concepts from Actor- Network Theory to highlight some important socio-political and socio-technical aspects of EA work in the context of complex organization situations. Specifically, we focus on such challenges as actor identification in EA negotiations, the importance of soft skills, integration and reconciliation of multiple EA representations, discovering hidden interests and reflecting them in EA representations, dealing with misalignments of interests, as well as creating an environment for continuous EA, and thereby enterprise, improvement.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Brennan, K. (ed.): A Guide to Business Analysis Body of Knowledge, 2nd edn. International Institute of Business Analysis (March 31, 2009)

    Google Scholar 

  • Callon, M.: Some elements of a sociology of translation: Domestication of the scallops and the fishermen. In: Law, J. (ed.) Power, Action and Belief: A New Sociology of Knowledge, pp. 197–225. Routledge, London (1986)

    Google Scholar 

  • Callon, M., Latour, B.: Unscrewing the big leviathan: How actors ma-cro-structure reality and how sociologists help them to do so. In: Knorr-Cetina, K.D., Cicourel, A.V. (eds.) Advances in Social Theory and Methodology: Towards an Integration of Micro and Macro-Sociologies, pp. 277–303. Routledge, London (1981)

    Google Scholar 

  • Chen, P.P.: The Entity Relationship Model - Toward a Unified View of Data. ACM Transactions on Database Systems 1, 1 (1976)

    Article  Google Scholar 

  • CIO Council. Federal Enterprise Architecture Framework (FEAF). United States Office of Management and Budget (September 1999)

    Google Scholar 

  • CIO Council. A Practical Guide to Federal Enterprise Architecture, Version 1. 0, Chief Information Officer Council of OMB and the US General Accountability Office (February 2001), http://www.cio.gov/documents/bpeaguide.pdf (January 1, 2011)

  • Collett, S.: Hot Skills, Cold Skills. Computerworld (July 17, 2006), http://computerworld.com/action/article.do?command=viewArticleBasic&articleId=112360 (January 1, 2011)

  • DeMarco, T.: Structured Analysis and System Specification. Yourdon Press, New York (1978)

    Google Scholar 

  • El Sawy, O., Malhotra, A., Gosain, S., Young, K.: IT-intensive value innovation in the electronic economy: Insights from Marshall Industries. MIS Quarterly 23(3), 305–335 (1999)

    Article  Google Scholar 

  • Finkelstein, C., Martin, J.: Information Engineering, vol. 1,2. Prentice Hall, Englewood Cliffs (1981)

    Google Scholar 

  • Hagan, P.J. (ed.): Guide to the (Evolving) Enterprise Architecture Body of Knowledge. MITRE Corporation, McLean, VA (2004), http://www.mitre.org/work/tech_papers/tech_papers_04/04_0104/04_0104.pdf

    Google Scholar 

  • Hanseth, O., Jacucci, E., Grisot, M., Aanestad, M.: Reflexive Standardi-zation: Side Effects and Complexity in Standard Making. MIS Quarterly 30 (Special Issue), 563–581 (2006)

    Google Scholar 

  • Kappelman, L.A.: Bridging the Chasm. Architecture and Governance Magazine 3(2), 28, 35–36 (2007); Also in Kappelman, pp. 35–36 (2010)

    Google Scholar 

  • Kappelman, L.A. (ed.): The SIM Guide to Enterprise Architecture. CRC Press, NY (2010)

    Google Scholar 

  • Latour, B.: Where are the missing masses? The sociology of some mundane artifacts. In: Bijker, W.E., Law, J. (eds.) Shaping Technology/Building Society, pp. 225–258. MIT Press, Cambridge (1992)

    Google Scholar 

  • Latour, B.: Reassembling the Social: An Introduction to Actor-network-theory. Oxford University Press, New York (2005)

    Google Scholar 

  • Law, J.: Networks, Relations, Cyborgs: On the Social Study of Technology. Centre for Science Studies, Lancaster University, Lancaster LA1 4YN, UK (2000), http://www.lancs.ac.uk/fass/sociology/papers/law-networks-relations-cyborgs.pdf (January 1, 2011)

  • Luftman, J.: IT-Business Strategic Alignment Maturity Assessment. Society for Information Management research report, Chicago (October 7, 2003), http://simnet.org

  • Luftman, J., Kempaiah, R.: An Update on Business-IT Alignment: “A Line” Has Been Drawn. MIS Quarterly Executive 6(3), 165–177 (2007)

    Google Scholar 

  • Magal, S.R., Word, J.: Essentials of business processes and Infor-mation System. John Wiley and Sons (2009)

    Google Scholar 

  • Miller, D.: Enterprise client/server planning. Information Systems Management 14(2), 7–15 (1997)

    Article  Google Scholar 

  • Monteiro, E.: Monsters: From systems to actor-networks. In: Braa, K., Sorenson, C., Dahlbom, B. (eds.) Planet Internet, pp. 239–249. Studentlitteratur, Lund (2000)

    Google Scholar 

  • Newton, T.: Creating the new ecological order? Elias and actor-network theory. Academy of Management Review 27(4), 523–540 (2002)

    Google Scholar 

  • Ross, J.W., Weill, P., Robertson, D.: Enterprise architecture as strat-egy creating a foundation for business execution. Harvard Business School Press, Boston (2006)

    Google Scholar 

  • Ross, J.W.: Foreword. In: Kappelman, pp. xli-xlii (2010)

    Google Scholar 

  • Ross, J.W.: Creating a Strategic IT Architecture Competency: Learning in Stages. MISQ Executive 2(1) (2003)

    Google Scholar 

  • Salmans, B., Kappelman, L.: The State of EA: Progress Not Perfection. In: Kappelman, pp. 165–217 (2010)

    Google Scholar 

  • Sarker, S., Sarker, S., Sidorova, A.: Understanding Business Process Change Failure: An Actor-Network Perspective. Journal of Management Information Systems 23(1), 51–86 (2003)

    Article  Google Scholar 

  • Senge, P.: The Fifth Discipline. Doubleday, NY (1990)

    Google Scholar 

  • Sidorova, A., Kappelman, L.: Enterprise Architecture as Politics: An Actor-Network Theory Perspective. In: Kappelman, 70–88 (2010)

    Google Scholar 

  • Sidorova, A., Kappelman, L.: Better Business-IT Alignment through Enterprise Architecture: An Actor-Network Theory Perspective. Journal of Enterprise Architecture, 39–47 (February 2011)

    Google Scholar 

  • Simons, G., Kappelman, L., Zachman, J.: Enterprise Architecture as Language. In: Aiguer, M., Bretaudeau, F., Krob, D. (eds.) Complex Systems Design and Management. Springer, Berlin (2010); Also in Kappelman pp. 127-146 (2010)

    Google Scholar 

  • Venkatesh, V., Bala, H., Venkatraman, S., Bates, J.: Enterprise Architec-ture Maturity: The Story of the Veterans Health Administration. MISQ Executive 6(2), 79–90 (2007)

    Google Scholar 

  • Walsham, G.: Actor-network theory and IS research: Current status and future prospects. In: Lee, A.S., Liebenau, J., DeGross, J.I. (eds.) Information Systems and Qualitative Research, pp. 466–480. Chapman and Hall, London (1997)

    Google Scholar 

  • Walsham, G., Sahay, S.: GIS for district-level administration in In-dia: Problems and opportunities. MIS Quarterly 23(1), 39–66 (1999)

    Article  Google Scholar 

  • Yourdon, E.: Techniques of Program Structure and Design. Prentice Hall, Englewood Cliffs (1975)

    MATH  Google Scholar 

  • Zachman, J.A.: A Framework for Information Systems Architecture. IBM Systems Journal 26(3), 276–292 (1987)

    Article  Google Scholar 

  • Zachman, J.A.: John Zachman’s concise definition of the Zachman Framework. In: Kappelman, pp. 61–65 (2010a)

    Google Scholar 

  • Zachman, J.A.: Architecture is Architecture is Architecture. In: Kappelman, pp. 37–45 (2010b)

    Google Scholar 

  • Zachman, J.A., Sowa: Extending and Formalizing the Framework for Information Systems Architecture. IBM Systems Journal 31(3), 590–616 (1992)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Anna Sidorova .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2012 Springer Berlin Heidelberg

About this paper

Cite this paper

Sidorova, A., Kappelman, L. (2012). Realizing the Benefits of Enterprise Architecture: An Actor-Network Theory Perspective. In: Hammami, O., Krob, D., Voirin, JL. (eds) Complex Systems Design & Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25203-7_23

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-25203-7_23

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-25202-0

  • Online ISBN: 978-3-642-25203-7

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics