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Discount User-Centered e-Health Design: A Quick-but-not-Dirty Method

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HCI in Work and Learning, Life and Leisure (USAB 2010)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 6389))

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Abstract

The philosophy of discount usability engineering perfectly fits the health care setting, where cost-cutting is ubiquitously present. We adapted Nielsen’s discount usability approach for the health care setting by combining traditional thinking aloud (n=18) and Card Sorting (n=18) with online prototyping (n=5) and simplified thinking aloud (n=5). We used the approach to design an efficient and effective website with infection control guidelines for nursing home staff leading to high levels of satisfaction within a time frame of three months for the total cost of €7195. Based on our experiences, we would advocate using this discount user-centered approach for the design of e-health applications. Future research should concentrate on integrating the principles of creative co-design methods and online research into the discount usability approach.

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Author information

Authors and Affiliations

  1. Department of Psychology and Communication of Health and Risk, University of Twente, Building Citadel H400, P.O. Box 217, 7500 AE, Enschede, The Netherlands

    Fenne Verhoeven & Julia van Gemert-Pijnen

Authors
  1. Fenne Verhoeven
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  2. Julia van Gemert-Pijnen
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Editors and Affiliations

  1. Institute of Informatics Systems Interactive Systems Research Group, Alpen-Adria-Universität Klagenfurt, Universitätsstraße 65-67, 9020, Klagenfurt, Austria

    Gerhard Leitner  & Martin Hitz  & 

  2. Institute for Medical Informatics, Statistics and Documentation (IMI), Research Unit HCI4MED, Medical University of Graz (MUG), Auenbruggerplatz 2/V, 8036, Graz, Austria

    Andreas Holzinger

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Verhoeven, F., van Gemert-Pijnen, J. (2010). Discount User-Centered e-Health Design: A Quick-but-not-Dirty Method. In: Leitner, G., Hitz, M., Holzinger, A. (eds) HCI in Work and Learning, Life and Leisure. USAB 2010. Lecture Notes in Computer Science, vol 6389. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16607-5_7

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  • DOI: https://doi.org/10.1007/978-3-642-16607-5_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-16606-8

  • Online ISBN: 978-3-642-16607-5

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