Abstract
The contemporary practice of medicine, which is concerned both with national standards of audit and innovation through local customisation, is a prime domain for end-user development. In this paper we describe four experiences of end-user development in this domain that offer interesting empirical examples. We look at existing practices through considering end-user customisation of paper charts (1), compare the end-user customisation facilities provided by two applications for electronic patient records (2), assess the structure of an actual end-user development using one of these (3), and propose a longitudinal study of end-user customisation building on this work (4).
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Morrison, C., Blackwell, A.F. (2009). Observing End-User Customisation of Electronic Patient Records. In: Pipek, V., Rosson, M.B., de Ruyter, B., Wulf, V. (eds) End-User Development. IS-EUD 2009. Lecture Notes in Computer Science, vol 5435. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00427-8_16
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DOI: https://doi.org/10.1007/978-3-642-00427-8_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-00425-4
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