Abstract
Business process management systems are systems aimed to support the management of business processes in organizations. In recent years social software has emerged as an alternative approach for production and work management. In this paper, we contrast the two, identify and analyse similarities and differences, and propose a set of guidelines suggesting how they can be used in complementary ways to support work in organizations.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
van der Aalst, W., van Hee, K.: Workflow Management: Models, Methods, and Systems. MIT Press, Cambridge (2004)
Hamel, G., Breen, B.: The Future of Management. Harvard Business School (2007)
Jablonski, S., Bussler, C.: Workflow Management: Modeling Concepts, Architecture and Implementation. Itp New Media (1996)
O’Reilly, T.: What is Web 2.0 - Design Patterns and Business Models for the Next Generation of Software (2005) (last accessed May 23, 2008), http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
Bouman, W., et al.: The realm of sociality: Notes on the design of social software. In: Proc. of Twenty Eighth International Conference on Information Systems (2007) (best paper award)
Wikipedia. Social software (2007) (last accessed May 23, 2008), http://en.wikipedia.org/wiki/Social_software
Benkler, Y.: The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press (2007)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Johannesson, P., Andersson, B., Wohed, P. (2009). Business Process Management with Social Software Systems – A New Paradigm for Work Organisation. In: Ardagna, D., Mecella, M., Yang, J. (eds) Business Process Management Workshops. BPM 2008. Lecture Notes in Business Information Processing, vol 17. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00328-8_66
Download citation
DOI: https://doi.org/10.1007/978-3-642-00328-8_66
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-00327-1
Online ISBN: 978-3-642-00328-8
eBook Packages: Computer ScienceComputer Science (R0)