Skip to main content

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4868))

Abstract

The topic of emotion in computing is enjoying recent and growing attention. Such attention is problematic because, we argue, foregrounding emotion marks it as a subcomponent of interaction, which has the surprising consequence of reducing the importance of emotion’s function. Emotion has come into vogue in reaction to the emphasis put on work, on efficiency and productivity in human computer interaction for so long. We discuss how this dichotomy is not in itself very fruitful in changing human-computer interaction. We offer this article as a voice in an ongoing discussion about where we are heading, and which directions this discussion could take.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Ballegaard, S.A., Bunde-Pedersen, J., Bardram, J.E.: Where to, Roberta?: reflecting on the role of technology in assisted living. In: Mørch, A., Morgan, K., Bratteteig, T., Ghosh, G., Svanaes, D. (eds.) Proceedings of the 4th Nordic Conference on Human-Computer Interaction: Changing Roles, Oslo, Norway, October 14 - 18, 2006. NordiCHI 2006, vol. 189, pp. 373–376. ACM Press, New York (2006)

    Chapter  Google Scholar 

  2. Bertelsen, O.W., Petersen, M.G.: Erotic Life as a New Frontier in HCI. In: Ramduny-Ellis, D., Rachovides, D. (eds): Proceedings of the 21st British Computer Society HCI Group Conference, vol. 2, pp. 7–10 (2007)

    Google Scholar 

  3. Boehner, K., DePaula, R., Dourish, P., Sengers, P.: Affect: from information to interaction. In: Bertelsen, O.W., Bouvin, N.O., Krogh, P.G., Kyng, M. (eds.) Proceedings of the 4th Decennial Conference on Critical Computing: between Sense and Sensibility, Aarhus, Denmark, August 20 - 24, 2005, pp. 59–68. ACM Press, New York (2007)

    Google Scholar 

  4. Brewer, J., Kaye, J., Williams, A., Wyche, S.: Sexual interactions: why we should talk about sex in HCI. In: CHI 2006 Extended Abstracts on Human Factors in Computing Systems, Montréal, Québec, Canada, April 22 - 27, 2006, pp. 1695–1698. ACM Press, New York (2006)

    Chapter  Google Scholar 

  5. Bødker, S.: When second wave HCI meets third wave challenges. In: Mørch, A., Morgan, K., Bratteteig, T., Ghosh, G., Svanaes, D. (eds.) Proceedings of the 4th Nordic Conference on Human-Computer interaction: Changing Roles, Oslo, Norway, October 14 - 18, 2006, vol. 189, pp. 1–8. ACM Press, New York (2006)

    Chapter  Google Scholar 

  6. Carroll, J.M.: Community computing as human-computer interaction. Behaviour and Information Technology 20(5), 307–314 (2001)

    Article  Google Scholar 

  7. Cockton, G.: Designing worth is worth designing. In: Mørch, A., Morgan, K., Bratteteig, T., Ghosh, G., Svanaes, D. (eds.) Proceedings of the 4th Nordic Conference on Human-Computer interaction: Changing Roles, Oslo, Norway, October 14 - 18, 2006, vol. 189, pp. 165–174. ACM Press, New York (2006)

    Chapter  Google Scholar 

  8. Edwards, W.K., Grinter, R.E.: At Home with Ubiquitous Computing: Seven Challenges. In: Abowd, G.D., Brumitt, B., Shafer, S. (eds.) UbiComp 2001. LNCS, vol. 2201, pp. 256–272. Springer, Heidelberg (2001)

    Chapter  Google Scholar 

  9. Hirsch, T., Forlizzi, J., Hyder, E., Goetz, J., Kurtz, C., Stroback, J.: The ELDer project: social, emotional, and environmental factors in the design of eldercare technologies. In: Proceedings of the 2000 Conference on Universal Usability, Arlington, Virginia, USA, November 16 - 17, 2000, pp. 72–79. ACM Press, New York (2000)

    Chapter  Google Scholar 

  10. Hochschild, A.R.: The Time Bind: When Work Becomes Home and Home Becomes Work. Metropolitan Books (1997)

    Google Scholar 

  11. Ishii, H., Wisneski, C., Brave, S., Dahley, A., Gorbet, M., Ullmer, B., Yarin, P.: ambientROOM: integrating ambient media with architectural space. In: CHI 1998 Conference Summary on Human Factors in Computing Systems, Los Angeles, April 18 - 23, 1998, pp. 173–174. ACM Press, New York (1998)

    Chapter  Google Scholar 

  12. Land, F., Hawgood, J., Mumford, E.: A Participative Approach to Forward Planning and Systems Change, Information Systems Methodologies. LNCS, vol. 65, pp. 39–61. Springer, Heidelberg (1978)

    Google Scholar 

  13. McCarthy, J., Wright, P.: Technology As Experience. The MIT Press, Cambridge (2004)

    Google Scholar 

  14. Norman, D.: Emotional Design: Why we love (or hate) everyday things. Basic Books, New York (2004)

    Google Scholar 

  15. Palen, L., Salzman, M., Youngs, E.: Discovery and Integration of Mobile Communications in Everyday Life. Personal and Ubiquitous Computing Journal 5(2), 109–122 (2001)

    Article  Google Scholar 

  16. Palen, L., Liu, S.B.: Citizen Communications in Crisis: Anticipating a Future of ICT-Supported Participation. In: Proceedings of the ACM Conference on Human Factors in Computing Systems 2007, pp. 727–736. ACM Press, New York (2007)

    Chapter  Google Scholar 

  17. Palen, L., Vieweg, S., Sutton, J., Liu, S., Hughes, A.: Crisis Informatics: Studying Crisis in a Networked World. In: Proceedings of the Third Annual Conference on E-Social Science, Ann Arbor, MI, USA, October 7-9 (2007), http://ess.si.umich.edu/papers/paper172.pdf

  18. Picard, R.W.: Affective Computing. MIT Press, Cambridge (1997)

    Google Scholar 

  19. Petersen, M.G.: Remarkable computing: the challenge of designing for the home. In: CHI 2004 Extended Abstracts on Human Factors in Computing Systems, Vienna, Austria, April 24 - 29, 2004, pp. 1445–1448. ACM Press, New York (2004)

    Chapter  Google Scholar 

  20. Weiser, M., Seely Brown, J.: Designing Calm Technology Xerox PARC (1995), http://sandbox.xerox.com/hypertext/weiser/calmtech/calmtech.htm

Download references

Author information

Authors and Affiliations

Authors

Editor information

Christian Peter Russell Beale

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Palen, L., Bødker, S. (2008). Don’t Get Emotional. In: Peter, C., Beale, R. (eds) Affect and Emotion in Human-Computer Interaction. Lecture Notes in Computer Science, vol 4868. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85099-1_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-85099-1_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-85098-4

  • Online ISBN: 978-3-540-85099-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics