Abstract
While sentence extraction as an approach to summarization has been shown to work in documents of certain genres, because of the conversational nature of email communication, sentence extraction may not result in a coherent summary. In this paper, we present our work on augmenting extractive summaries of threads of email conversations with automatically detected question-answer pairs. We compare various approaches to integrating question-answer pairs in the extractive summaries, and show that their use improves the quality of email summaries.
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McKeown, K., Shrestha, L., Rambow, O. (2007). Using Question-Answer Pairs in Extractive Summarization of Email Conversations. In: Gelbukh, A. (eds) Computational Linguistics and Intelligent Text Processing. CICLing 2007. Lecture Notes in Computer Science, vol 4394. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-70939-8_48
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DOI: https://doi.org/10.1007/978-3-540-70939-8_48
Publisher Name: Springer, Berlin, Heidelberg
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