Skip to main content
SpringerLink
Log in

Towards Agent-Mediated Knowledge Management

  • Conference paper
Agent-Mediated Knowledge Management (AMKM 2003)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2926))

Included in the following conference series:

Abstract

In this paper, we outline the relation between Knowledge Management (KM) as an application area on the one hand, and software agents as a basic technology for supporting KM on the other. We start by presenting characteristics of KM which account for some drawbacks of today’s – typically centralized – technological approaches for KM. We argue that the basic features of agents (social ability, autonomy, re- and proactiveness) can alleviate several of these drawbacks. A classification schema for the description of agent-based KM systems is established, and a couple of example systems are depicted in terms of this schema. The paper concludes with questions which we think research in Agent-mediated Knowledge Management (AMKM) should deal with.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Abecker, A., Bernardi, A., Hinkelmann, K., Kühn, O., Sintek, M.: Toward a technology for organizational memories. IEEE Intelligent Systems 13(3), 40–48 (1998)

    Article  Google Scholar 

  2. Abecker, A., Bernardi, A., Hinkelmann, K., Kühn, O., Sintek, M.: Context–aware, proactive delivery of task–specific knowledge: The KnowMore project. nternational Journal on Information System Frontiers 2(3/4), 253–276 (2000)

    Article  Google Scholar 

  3. Abecker, A., Bernardi, A., van Elst, L.: Agent technology for distributed organizational memories. In: Proceedings of the 5th International Conference On Enterprise Information Systems, vol. 2, pp. 3–10 (2003)

    Google Scholar 

  4. Abecker, A., van Elst, L.: Ontologies for knowledge management. In: Staab, S., Studer, R. (eds.) Handbook on Ontologies in Information Systems, Berlin, pp. 453–474. Springer, Heidelberg (2003) (to appear)

    Google Scholar 

  5. Abecker, A., Hinkelmann, K., Maus, H., Müller, H.J. (eds.): Geschäftsprozessorientiertes Wissensmanagement. Springer, Heidelberg (2002)

    Google Scholar 

  6. Angehrn, A., Nabeth, T., Razmerita, L., Roda, C.: K-inca: Using artificial agents for helping people to learn new behaviours. In: Proceedings of the IEEE International Conference on Advanced Learning Technologies (ICALT 2001), Madison USA, August 2001, pp. 225–226. IEEE Computer Society, Los Alamitos (2001)

    Chapter  Google Scholar 

  7. Becerra-Fernandez, I.: The role of artificial intelligence technologies in the implementation of people-finder knowledge management systems. Knowledge Based Systems 13(5), 315–320 (2000)

    Article  Google Scholar 

  8. Beneventano, D., Bergamaschi, S., Gelati, G., Guerra, F., Vincini, M.: Miks: An agent framework supporting information access and integration. In: Klusch, M., Bergamaschi, S., Edwards, P., Petta, P. (eds.) Intelligent Information Agents. LNCS (LNAI), vol. 2586, pp. 22–49. Springer, Heidelberg (2003)

    Chapter  Google Scholar 

  9. Bergenti, F., Poggi, A., Rimassa, G.: Agent architectures and interaction protocols for corporate management systems. In: Proceedings of the ECAI Workshop on Knowledge Management and Organisational Memories, Berlin, Germany, pp. 39–47 (2000)

    Google Scholar 

  10. Bonifacio, M., Bouquet, P., Mameli, G., Nori, M.: Kex: a peer–to–peer solution for distributed knowledge management. In: Karagiannis, D., Reimer, U. (eds.) PAKM 2002. LNCS (LNAI), vol. 2569, pp. 490–500. Springer, Heidelberg (2002)

    Chapter  Google Scholar 

  11. Bonifacio, M., Bouquet, P., Traverso, P.: Enabling distributed knowledge management. managerial and technological implications. Novatica and Informatik/Informatique 3(1), 23–29 (2002)

    Google Scholar 

  12. Borghoff, U.M., Pareschi, R.: Information Technology for Knowledge Management. Springer, Berlin (1998), Some articles of this volume also appeared in a special issue of the Journal of Universal Computer Science, Springer 3(8) (1997)

    Google Scholar 

  13. Bradshaw, J.M., Dutfield, S., Benoit, P., Woolley, J.D.: Kaos: Toward an industrialstrength generic agent architecture. In: Bradshaw, J.M. (ed.) Software Agents, pp. 375–418. AAAI Press/The MIT Press (1997)

    Google Scholar 

  14. Bradshaw, J.M., Dutfield, S., Carpenter, B., Jeffers, R., Robinson, T.: KAoS: A generic agent architecture for aerospace applications. In: Finin, T., Mayfield, J. (eds.) Proceedings of the CIKM 1995 Workshop on Intelligent Information Agents, Baltimore, Maryland (1995)

    Google Scholar 

  15. Buckingham Shum, S.: Representing hard-to-formalise, contextualised, multidisciplinary, organisational knowledge. In: Proceedings of the AAAI Spring Symposium on Artificial Intelligence in Knowledge Management, Stanford University, Palo Alto, CA, AAAI Press, Menlo Park (1997)

    Google Scholar 

  16. Budzik, J., Hammond, K.: Watson: Anticipating and contextualizing information needs. In: Proceedings of the Sixty-second Annual Meeting of the American Society for Information Science (1999)

    Google Scholar 

  17. Budzik, J., Hammond, K., Birnbaum, L.: Information access in context. Knowledge based systems 14(1-2), 37–53 (2001)

    Article  Google Scholar 

  18. Budzik, J., Ruberry, M., Stein, H., Hammond, K.J.: Proactively searching the web: Can we agree on what’s relevant? In: Demo and Poster Proceedings of ACM HyperText (2002)

    Google Scholar 

  19. Bradshaw, J.M., Carpenter, R., Cranfill, R., Jeffers, R., Poblete, L., Robinson, T., Sun, A., Gawdiak, Y., Bichindaritz, I., Sullivan, K.: Roles for agent technology in knowledge management: Examples from applications in aerospace and medicine. In: Gaines, B.R., Uthurusamy, R. (eds.) Papers from the AAAI Spring Symposium on Artificial Intelligence in Knowledge Management, pp. 9–16. AAAI Press, Menlo Park (1997)

    Google Scholar 

  20. Chen, J., Wolfe, S., Wragg, S.D.: A distributed multi-agent system for collaborative information management and sharing. In: Proceedings of the 9th ACM International Conference on Information and Knowledge Management (CIKM), pp. 382–388. ACM Press, New York (2000)

    Google Scholar 

  21. Conklin, E.J., Weil, W.: Wicked problems: Naming the pain in organizations. White Paper of Group Decision Support Systems, Inc.

    Google Scholar 

  22. Davenport, T.H., Jarvenpaa, S.L., Beers, M.C.: Improving knowledge work processes. Sloan Management Review 37(4), 53–65 (1997)

    Google Scholar 

  23. Dieng, R., Vanwelkenhuysen, J. (eds.): Tenth Knowledge Acquisition for Knowledge- Based Systems Workshop KAW 1996, Special Track on Corporate memory and Enterprise Modeling (November 1996)

    Google Scholar 

  24. Dieng-Kuntz, R., Matta, N.: Knowledge Management and Organizational Memories. Kluwer Academic Publishers, Dordrecht (2002)

    Google Scholar 

  25. Dignum, V.: A Model for Organizational Interaction: Based on Agents, Founded in Logic. PhD thesis, Utrecht University (2004) (to appear)

    Google Scholar 

  26. Dignum, V., Dignum, F.: The knowledge market: Agent–mediated knowledge sharing. In: Mařík, V., Müller, J.P., Pěchouček, M. (eds.) CEEMAS 2003. LNCS (LNAI), vol. 2691, p. 168. Springer, Heidelberg (2003)

    Chapter  Google Scholar 

  27. Dignum, V., Dignum, F.: Modelling agent societies: co-ordination frameworks and institutions. In: Brazdil, P.B., Jorge, A.M. (eds.) EPIA 2001. LNCS (LNAI), vol. 2258, pp. 191–204. Springer, Heidelberg (2001)

    Google Scholar 

  28. Dignum, V., van Eeden, P.: Seducing, Engaging, and Supporting Communities at Achmea. In: Proceedings 4th European Conference on Knowledge Management, Oxford, UK (September 2003)

    Google Scholar 

  29. Dignum, V., Weigand, H., Xu, L.: Agent societies: Towards framework-based design. In: Wooldridge, M.J., Weiss, G., Ciancarini, P. (eds.) AOSE 2001. LNCS, vol. 2222, pp. 33–49. Springer, Heidelberg (2002)

    Chapter  Google Scholar 

  30. van Elst, L., Abecker, A.: Ontologies for information management: balancing formality, stability, and sharing scope. Expert Systems with Applications 23(4), 357–366

    Google Scholar 

  31. van Elst, L., Abecker, A.: Domain ontology agents for distributed organizational memories. In: [24] (2002)

    Google Scholar 

  32. van Elst, L., Aschoff, F.-R., Bernardi, A., Maus, H., Schwarz, S.: Weakly–structured workflows for knowledge–intensive tasks: An experimental evaluation. In: IEEE WETICE Workshop on Knowledge Management for Distributed Agile Processes: Models, Techniques, and Infrastructure (KMDAP 2003), IEEE Computer Press, Los Alamitos (2003)

    Google Scholar 

  33. Eppler, M.: Glossary definition: Knowledge management. NetAcademy (2002), www.knowledgemedia.org/modules/glossary/view_def.php?id=mediamanagemen%t-20

  34. Feltovich, P., Bradshaw, J.M., Jeffers, R., Uszok, A.: Order and KAoS: Using policy to represent agent cultures. In: Proceedings of the AAMAS 2003 Workshop on Humans and Multi-Agent Systems, Melbourne, Australia (2003)

    Google Scholar 

  35. Franklin, S., Graesser, A.: Is it an Agent, or just a Program?: A Taxonomy for Autonomous Agents. In: Jennings, N.R., Wooldridge, M.J., Müller, J.P. (eds.) ECAI-WS 1996 and ATAL 1996. LNCS, vol. 1193, Springer, Heidelberg (1997)

    Chapter  Google Scholar 

  36. Gandon, F.: Distributed Artificial Intelligence and Knowledge Management: ontologies and multi-agent systems for a corporate semantic web. PhD thesis, INRIA and University of Nice - SophiaAntipolis (2002)

    Google Scholar 

  37. : A multi–agent architecture for distributed corporate memories. In: Third International Symposium From Agent Theory to Agent Implementation at the 16th European Meeting on Cybernetics and Systems Research (EMCSR 2002), Vienna, Austria, April 2002, pp. 623–628 (2002)

    Google Scholar 

  38. Gandon, F., Dieng–Kuntz, R.: Distributed artificial intelligence for distributed corporate knowledge management. In: Klusch, M., Ossowski, S., Shehory, O. (eds.) CIA 2002. LNCS (LNAI), vol. 2446, p. 202. Springer, Heidelberg (2002)

    Chapter  Google Scholar 

  39. Gandon, F., Dieng, R., Corby, O., Giboin, A.: A multi–agent system to support exploiting an xml–based corporate memory. In: [66] (2000)

    Google Scholar 

  40. Giunchiglia, F., Mylopoulos, J., Perini, A.: The tropos software development methodology: processes, models and diagrams. In: Gini, M., Ishida, T., Castelfranchi, C., Johnson, W.L. (eds.) Proceedings of the First International Joint Conference on Autonomous Agents and Multiagent Systems (AAMAS 2002), July 2002, pp. 35–36. ACM Press, New York (2002)

    Chapter  Google Scholar 

  41. Good, N., Schafer, J.B., Konstan, J.A., Borchers, A., Sarwar, B.M., Herlocker, J.L., Riedl, J.: Combining collaborative filtering with personal agents for better recommendations. In: Proceedings of the 1999 Conference of the American Association of Artifical Intelligence (AAAI 1999), pp. 439–446 (1999)

    Google Scholar 

  42. van Heijst, G., van der Spek, R., Kruizinga, E.: Organizing corporate memories. In: [23] (1996)

    Google Scholar 

  43. van Heijst, G., van der Spek, R., Kruizinga, E.: The lessons learned cycle. In: [12] (1998)

    Google Scholar 

  44. Kerschberg, L.: Knowledge rovers: Cooperative intelligent agent support for enterprise information architectures. In: Kandzia, P., Klusch, M. (eds.) CIA 1997. LNCS (LNAI), vol. 1202, pp. 79–100. Springer, Heidelberg (1997)

    Google Scholar 

  45. Kerschberg, L.: Knowledge management in heterogeneous data warehouse environments. In: Kambayashi, Y., Winiwarter, W., Arikawa, M. (eds.) DaWaK 2001. LNCS (LNAI), vol. 2114, pp. 1–10. Springer, Heidelberg (2001)

    Chapter  Google Scholar 

  46. Koch, M.: Knowledge management and knowledge agents in Campiello. In: Lees, B., Müller, H., Branki, C. (eds.) Proceedings of the Workshop on Intelligent Agents in CSCW, Dortmund, Germany, pp. 44–52 (1998)

    Google Scholar 

  47. Kühn, O., Abecker, A.: Corporate memories for knowledge management in industrial practice: Prospects and challenges. In: [12] (1998)

    Google Scholar 

  48. Lieberman, H.: Letizia: An agent that assists web browsing. In: Mellish, C.S. (ed.) Proceedings of the Fourteenth International Joint Conference on Artificial Intelligence (IJCAI 1995), Montreal, Quebec, Canada, August 1995, pp. 924–929. Morgan Kaufmann publishers Inc., San Mateo (1995)

    Google Scholar 

  49. Lieberman, H.: Personal assistants for the web: An MIT perspective. In: Klusch, M. (ed.) Intelligent Information Agents: Agent–Based Information Discovery and Management on the Internet, pp. 279–292. Springer, Heidelberg (1999)

    Google Scholar 

  50. Lieberman, H., Van Dyke, N., Vivacqua, A.: Let’s browse: A collaborative web browsing agent. In: Maybury, M. (ed.) Proceedings of the 1999 International Conference on Intelligent User Interfaces (IUI 1999), NY, January 5-8, pp. 65–70. ACM Press, New York (1999)

    Chapter  Google Scholar 

  51. Luck, M., McBurney, P., Preist, C.: Agent technology: Enabling next generation computing — a roadmap for agent–based computing, version 1.0 (2003), available at http://www.agentlink.org/roadmap/

  52. Maedche, A., Staab, S., Stojanovic, N., Studer, R., Sure, Y.: SEAL – A framework for developing SEmanticWeb PortALs. In: Read, B. (ed.) BNCOD 2001. LNCS, vol. 2097, pp. 1–22. Springer, Heidelberg (2001)

    Chapter  Google Scholar 

  53. Maes, P.: Agents that reduce work and information overload. Communications of the ACM 37(7), 30–40 (1994)

    Article  Google Scholar 

  54. Mentzas, G., Apostolou, D., Young, R., Abecker, A.: Knowledge Asset Management: Beyond the Process-centred and Product-centred Approaches. In: Advanced Information and Knowledge Processing, Springer, Heidelberg (2002)

    Google Scholar 

  55. Moreau, L., Gibbens, N., De Roure, D., El-Beltagy, S., Hall, W., Hughes, G., Joyce, D., Kim, S., Michaelides, D., Millard, D., Reich, S., Tansley, R., Weal, M.: SoFAR with DIM Agents: An agent framework for distributed information management. In: Bradshaw, J., Arnold, G. (eds.) Proceedings of the 5th International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM 2000), Manchester, UK, April 2000, pp. 369–388. The Practical Application Company Ltd. (2000)

    Google Scholar 

  56. Nabeth, T., Angehrn, A., Roda, C.: Towards personalised, socially aware and active knowledge management systems. In: Proceedings of E-2002 e-Business and e-Work Annual Conference, Prague, Czech Republic (2002)

    Google Scholar 

  57. Nejdl, W., Wolf, B., Qu, C., Decker, S., Sintek, M., Naeve, A., Nilsson, M., Palmer, M., Risch, T.: Edutella: A P2P networking infrastructure based on RDF. In: Proceedings of WWW 2002, ACM Press, New York (2002)

    Google Scholar 

  58. Nonaka, I., Takeuchi, H.: The Knowledge–Creating Company. Oxford University Press, Oxford (1995)

    Google Scholar 

  59. Papavassiliou, G., Mentzas, G., Abecker, A.: Integrating knowledge modelling in business process management. In: Proceedings of the Xth European Conference on Information Systems (ECIS 2002), Gdansk, Poland (2002)

    Google Scholar 

  60. Van Dyke Parunak, H.: What can agents do in industry, and why? An overview of industrially-oriented R&D at CEC. In: Klusch, M., Weiss, G. (eds.) CIA 1998. LNCS (LNAI), vol. 1435, pp. 1–18. Springer, Heidelberg (1998)

    Chapter  Google Scholar 

  61. Van Dyke Parunak, H.: Industrial and practical applications of DAI. In: Weiss, G. (ed.) Multiagent Systems: A Modern Approach to Distributed Artificial Intelligence, ch. 9, pp. 377–421. The MIT Press, Cambridge (1999)

    Google Scholar 

  62. Plaza, E., Arcos, J.-L.: Context–aware personal information agents. In: Klusch, M., Zambonelli, F. (eds.) CIA 2001. LNCS (LNAI), vol. 2182, pp. 44–55. Springer, Heidelberg (2001)

    Chapter  Google Scholar 

  63. Preece, D., Hui, K., Gray, W.A., Marti, P., Bench-Capon, T.J.M., Jones, D.M., Cui, Z.: The KRAFT architecture for knowledge fusion and transformation. Knowledge Based Systems 13(2-3), 113–120 (2000)

    Article  Google Scholar 

  64. Probst, G., Raub, S., Romhardt, K.: Wissen managen. Wie Unternehmen ihre wertvollste Ressource optimal nutzen. T. Gabler, Wiesbaden (1998)

    Google Scholar 

  65. Reimer, U.: PAKM 1998: Practical Aspects of Knowledge Management. In: Proc. of the Second Int. Conference (October 1998)

    Google Scholar 

  66. Reimer, U. (ed.): Proceedings of the Third International Conference on Practical Aspects of Knowledge Management, PAKM 2000, Basel, Switzerland (2000), http://SunSITE.Informatik.RWTH-Aachen.DE/Publications/CEUR-WS/Vol-34/

  67. Reimer, U., Novotny, B., Staudt, M.: Micro–modeling of business processes for just–in– time knowledge delivery. In: Roy, R. (ed.) Industrial Knowledge Management: A Micro–Level Approach, Springer, Heidelberg (2001)

    Google Scholar 

  68. Remus, U.: Prozessorientiertes Wissensmanagement: Konzepte und Modellierung. PhD thesis, University Regensburg (2002)

    Google Scholar 

  69. Rhodes, B.J.: Just-In-Time Information Retrieval. PhD thesis, MIT Media Lab (May 2000)

    Google Scholar 

  70. Rhodes, B.J., Maes, P.: Just-in-time information retrieval agents. IBM Systems Journal 39(3/4), 685–704 (2000)

    Article  Google Scholar 

  71. Roda, C., Angehrn, A., Nabeth, T.: Matching competencies to enhance organisational knowledge sharing: An intelligent agent approach. In: Proceedings of the 7th International Netties Conference, Fribourg, Switzerland, September 2001, pp. 931–937 (2001)

    Google Scholar 

  72. Roda, C., Angehrn, A., Nabeth, T., Razmerita, L.: Using conversational agents to support the adoption of knowledge sharing practices. Interacting with Computers 15, 57–89 (2003)

    Article  Google Scholar 

  73. Schnurr, H.-P., Staab, S.: A proactive inferencing agent for desk support. In: Staab, S., O’Leary, D. (eds.) Proceedings of the AAAI Symposium on Bringing Knowledge to Business Processes, pp. 44–52. AAAI Press, Menlo Park (2000)

    Google Scholar 

  74. Schreiber, G., Akkermans, H., Anjewierden, A., de Hoog, R., Shadbolt, N., van de Velde, W., Wielinga, B.: Knowledge Engineering and Management: The Common KADS Methodology. MIT Press, Cambridge (1999)

    Google Scholar 

  75. Staab, S., Maedche, A.: Knowledge portals: Ontologies at work. The AI Magazine 22(2), 63–75 (2000)

    Google Scholar 

  76. Staab, S., Schnurr, H., Studer, R., Sure, Y.: Knowledge processes and ontologies. IEEE Intelligent Systems 16(1), 26–34 (2001)

    Article  Google Scholar 

  77. Staab, S., Schnurr, H.-P.: Smart task support through proactive access to organizational memory. Knowledge–based Systems 13(5), 251–260 (2000)

    Article  Google Scholar 

  78. Stefanidis, G., Karagiannis, D., Woitsch, R.: The PROMOTE Approach: Modelling Knowledge Management Processes to Describe Knowledge Management Systems. In: Proc. of the third European Conference on Organizational Knowledge, Learning, and Capabilities (OKLC 2002), Athens, Greece (April 2002)

    Google Scholar 

  79. Vázquez-Salceda, J., Dignum, F.: Modelling Electronic Organizations. In: Mařík, V., Müller, J.P., Pěchouček, M. (eds.) CEEMAS 2003. LNCS (LNAI), vol. 2691, pp. 584–593. Springer, Heidelberg (2003)

    Chapter  Google Scholar 

  80. Wiederhold, G., Genesereth, M.R.: The conceptual basis for mediation services. IEEE Expert 12(5), 38–47 (1997)

    Article  Google Scholar 

  81. Wiig, K.: Perspectives on introducing enterprise knowledge management. In: [65] (1998)

    Google Scholar 

  82. Wooldridge, M.: Intelligent agents. In: Weiss, G. (ed.) Multiagent Systems: A Modern Approach to Distributed Artificial Intelligence, ch. 1, pp. 27–78. The MIT Press, Cambridge (1999)

    Google Scholar 

  83. Wooldridge, M., Jennings, N.R.: Intelligent Agents: Theory and Practice. The Knowledge Engineering Review 10(2), 115–152 (1995)

    Article  Google Scholar 

  84. Wooldridge, M., Jennings, N.R.: Pitfalls of agent-oriented development. In: Sycara, K.P., Wooldridge, M. (eds.) Proceedings of the 2nd International Conference on Autonomous Agents (Agents 1998), New York, May 9–13, pp. 385–391. ACM Press, New York (1998)

    Chapter  Google Scholar 

  85. Wooldridge, M., Jennings, N.R., Kinny, D.: The Gaia methodology for agent-oriented analysis and design. Autonomous Agents and Multi-Agent Systems 3(3), 285–312 (2000)

    Article  Google Scholar 

  86. Yu, B., Venkatraman, M., Singh, M.P.: An adaptive social network for information access: Theoretical and experimental results. Journal of the Applied Artificial Intelligence 17(1), 21–38 (2003)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. German Research Center for Artificial Intelligence, – Knowledge Management Department,  

    Ludger van Elst

  2. Achmea & University Utrecht,  

    Virginia Dignum

  3. Forschungszentrum Informatik, Forschungsbereich Wissensmanagement,  

    Andreas Abecker

Authors
  1. Ludger van Elst
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Virginia Dignum
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Andreas Abecker
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Knowledge Management Department, German Research Center for Artificial Intelligence (DFKI) GmbH, Kaiserslautern, Germany

    Ludger van Elst

  2. Dept. Information and Computing Sciences, Utrecht University, The Netherlands

    Virginia Dignum

  3. Forschungszentrum Informatik (FZI), Haid-und-Neu-Straße 10-14, 76131, Karlsruhe, Germany

    Andreas Abecker

Rights and permissions

Reprints and permissions

Copyright information

© 2004 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

van Elst, L., Dignum, V., Abecker, A. (2004). Towards Agent-Mediated Knowledge Management. In: van Elst, L., Dignum, V., Abecker, A. (eds) Agent-Mediated Knowledge Management. AMKM 2003. Lecture Notes in Computer Science(), vol 2926. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24612-1_1

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-24612-1_1

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-20868-6

  • Online ISBN: 978-3-540-24612-1

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics

Search

Navigation