Abstract
The transport sector is going through major changes. Global challenges and megatrends such as climate change, urbanization, safety and security concerns, and servitization are driving transport system developments towards sustainability and user-centricity. Over the past few years, Mobility as a Service (MaaS) has become a common term for the idea of providing the end user a one-stop shop for discovering, accessing and paying for a wide variety of transport options with varying pricing models. While multimodal information and local ticketing integrations are common, scalable comprehensive solutions are still lacking. This paper identifies key challenges for different stakeholders and their potential implications on the way towards integrated and inclusive sustainable servitization of mobility.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
ABI Research (2016) ABI research forecasts global Mobility as a Service revenues to exceed $1 trillion by 2030
Aretun Å (2014) Developments in driver’s license holding among young people. Potential explanations, implications and trends Linköping: VTI rapport 824A
Autonews (2015) Automakers spot a profit opportunity in mobility services: Daimler, others test new business models in an evolving market. Automotive News article, March 9, 2015. Available at http://www.autonews.com/article/20150309/OEM/303099959/automakers-spot-a-profit-opportunity-in-mobility-services. Accessed 5 Nov 2017
Babar Y, Burtch G (2017) Examining the impact of ridehailing services on public transit use. September 25, 2017
Carse A (2011) Assessment of transport quality of life as an alternative transport appraisal technique. J Transp Geogr 19(2011):1037–1045
CG Insights (2017) Big auto’s startup bets: where they’re investing across ride-hailing, AI, and mapping. September 15, 2016. Available at https://www.cbinsights.com/research/auto-corporates-investing-startups/. Accessed 5 Nov 2017
Chalkia et al (2017) D4.1—Report on challenges for implementing future transport scenarios. Mobility4EU-project: action plan for the future mobility in Europe. Horizon 2020—Coordination and Support Action. Draft report, July 2017
Cleclow RR, Gouri SM (2017) Disruptive transportation: the adoption, utilization, and impacts of ride-hailing in the United States. Institute of Transportation Services, UC Davis, Research Report UCD-ITS-RR-17-07
Dweller in Agice Cities project funded by the Academy of Finland, Strategic Research Council (2018) www.agilecities.fi/en/. Accessed 14 May 2018
European Commission (2017) Statistical pocketbook 2017. 2.1 Transport. https://ec.europa.eu/transport/facts-fundings/statistics/pocketbook-2017_en
European Commission (2016) A European strategy for low-emission mobility. COM (2016) 501 final. Brussels, 20.7.2016
Finnish Transport Agency (2015) MaaS services and business opportunities. Research reports of the Finnish Transport Agency 56/2015
Goldman Sachs (2017) Rethinking mobility. Equity Research, May 23, 2017. https://orfe.princeton.edu/~alaink/SmartDrivingCars/PDFs/Rethinking%20Mobility_GoldmanSachsMay2017.pdf. Accessed 14 May 2018
Grosse-Ophoff A, Hausler S, Heineke K, Möller T (2017) How shared mobility will change the automotive industry. McKinsey & Company article, April 2017. Available at http://www.mckinsey.com/industries/automotive-and-assembly/our-insights/how-shared-mobility-will-change-the-automotive-industry. Accessed 5 Nov 2017
Heikkilä S (2014) Mobility as a Service—a proposal for action for the public administration, case Helsinki. Master’s thesis, Aalto University School of Engineering
Hietanen S (2014) ‘Mobility as a Service’—the new transport model? Euro-transport 12(2):26–28
Holmberg P-E, Collado M, Sarasini S, Williander M (2016) Mobility as a Service-MaaS: Describing the framework. Final report MaaS framework, Viktoria Swedish ICT
Jittrapirom P, Caiati V, Feneri A-M, Ebrahimigharehbaghi S, Alonso-González MJ, Narayan J (2017) Mobility as a Service: a critical review of definitions, assessments of schemes, and key challenges. Urban Plann 2(2):13–25
Kamargianni M, Weibo L, Matyas M, Schäfer A (2016) A critical review of new mobility services for urban transport. Transp Res Procedia 14:3294–3303
Kamargianni M, Matyas M, Li W, Schäfer A (2015) Feasibility Study for “Mobility as a Service” concept in London. Report—UCL Energy Institute and Department for Transport
Keeney T (2017) ARK invest white paper. Mobility-as-a-service: why self-driving cars could change everything. Available at https://ark-invest.com/research/self-driving-cars. Accessed 24 Nov 2017
Kuhnimhof T, Armoogum J, Buehler R, Dargay J, Denstadli J-M, Yamamoto T (2012) Men shape a downward trend in car use among young adults—evidence from six industrialized countries. Transp Rev: Transnational Transdisciplinary J 32(6):761–779
Lund E, Kerttu J, Koglin T (2017) Drivers and barriers for integrated mobility services: a review of research. K2 Working Papers 2017:3. Available at www.k2centrum.se/sites/default/files/drivers_and_barriers_for_integrated_mobility_services_k2_working_paper_2017_3.pdf. Accessed 20 Nov 2017
L’Hostis A (ed), Müller B, Meyer G, Brückner A, Foldesi E, Dablanc L, Blanquart C, Tuominen A, Kostiainen J, Pou C, Urban M, Keseru I, Coosemans T, de la Cruz MT, Val S, Golfetti A, Napoletano L, Skoogberg J, Holley-Moore G, Chalkia E, van der Werf I, Bos F, Grosso S, Stans Y, Langheim J (2016) Societal needs and requirements for future transportation and mobility as well as opportunities and challenges of current solutions. European Comission; Mobility4EU project (2016), Deliverable: D2.1, p 85
MAASiFiE (2016) Mobility as a Service for linking Europe (MAASiFiE) project. http://www.vtt.fi/sites/maasifie/. Accessed 14 May 2018
MOBiNET (2018) European Commission FP7 project. www.mobinet.eu/. Accessed 14 May 2018
MaaS Alliance White Paper (2017) https://maas-alliance.eu/wp-content/uploads/sites/7/2017/09/MaaS-WhitePaper_final_040917-2.pdf
Marketsandmarkets (2017) Ride hailing market by service type. http://www.marketsandmarkets.com/Market-Reports/mobility-on-demand-market-198699113.html
McKinsey & Company (2017) The automotive revolution is speeding up: Perspectives on the emerging personal mobility landscape. McKinsey & Company, October 2017
Ministry of Economic Affairs and Employment, Finland (2018) National growth programme for the transport sector 2018–2022. Available at http://urn.fi/URN:ISBN:978-952-327-317-7. Accessed 14 May 2018
Ministry of Transport and Communications (2017) Act on transport services. www.lvm.fi/lvm-site62-mahti-portlet/download?did=246709. Accessed 1 Nov 2017
Mobility4EU (2018) European Commission’s H2020 project. www.mobility4eu.eu/. Accessed 14 May 2018
Örn M (2017) Taltio-hankkeen loppuraportti [Taltio project final report, in Finnish]. 31.10.2017. Available at: https://taltio.net/sites/default/files/taltio-hankkeen_loppuraportti_yleinen_31.10.2017.pdf. Accessed 14 May 2018
Polis (2017) Mobility as a Service: implications for urban and regional transport. Discussion paper offering the perspective of Polis member cities and regions on Mobility as a Service (MaaS). 4 September 2017
PwC (2017) Strategy & Digital Auto Report. PwC Strategy&, September 2017. https://www.strategyand.pwc.com/media/file/2017-Strategyand-Digital-Auto-Report.pdf. Accessed 14 May 2018
Rayle L, Dai D, Chan N, Cervero R, Shaheen S (2016) Just a better taxi? A survey-based comparison of taxis, transit and ridesourcing services in San Francisco. Transport Policy 45:168–178
Röhrleef M (2017) Hanover’s ‘one stop mobility shop’. Intelligent Transport, vol. 1, Issue 1., In-Depth Focus on Mobility-as-a-Service. Available at https://www.intelligenttransport.com/digital/it-issue1-2017-MaaS-idf/. Accessed 23 Nov 2017
Sadowsky N, Nelson E (2017) The impact of ride-hailing services on public transportation use: a discontinuity regression analysis. Economics Department Working Paper Series. 13
Transit app (2018) https://transitapp.com/. Accessed 14 May 2018
Transport Systems Catapult (2016) Mobility as a Service: exploring the opportunity for Mobility as a Service in the UK. July 2016
Tuominen A, Auvinen H, Aittoniemi E (2016) Esiselvitys liikenteen uusien palveluiden ympäristövaikutuksista ja niiden arvioinnista. Liikenneviraston tutkimuksia ja selvityksiä: 28/2016. Liikennevirasto, Helsinki, 36s [Preliminary report on the environmental impacts and the impact assessment of new transport services]
UITP (2011) Becoming a real mobility provider. Combined Mobility: public transport in synergy with other modes like car-sharing, taxi and cycling. UITP position paper, April 2011
Urbi app (2018) https://www.urbi.co/en/. Accessed 14 May 2018
VAMOS!—Value Added Mobility Services, project funded by the Finnish Funding Agency for Innovation (2018) www.vamosapi.com/. Accessed 14 May 2018
Whim app (2018) https://whimapp.com/. Accessed 14 May 2018
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Kostiainen, J., Tuominen, A. (2019). Mobility as a Service—Stakeholders’ Challenges and Potential Implications. In: Müller, B., Meyer, G. (eds) Towards User-Centric Transport in Europe. Lecture Notes in Mobility. Springer, Cham. https://doi.org/10.1007/978-3-319-99756-8_16
Download citation
DOI: https://doi.org/10.1007/978-3-319-99756-8_16
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-99755-1
Online ISBN: 978-3-319-99756-8
eBook Packages: EngineeringEngineering (R0)