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Adoption of Cloud Computing in Hotel Industry as Emerging Services

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Transforming Digital Worlds (iConference 2018)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10766))

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Abstract

The hotel industry is experiencing forces of change as a result of data explosion, social media, increased individualized expectations by customers. It is thus appealing to study the cloud computing adoption in the hotel industry to respond such changes. This paper reported an investigation on such topic by identifying the cloud computing services and summarising their benefits and challenges in organization, management and operation. The research findings were comparatively studied in reference to the results appeared in the literature. In addition, recommendations were made for both cloud service providers and hotels in strategic planning, investment, and management of cloud-oriented services.

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Notes

  1. 1.

    http://www.atrio.com/.

  2. 2.

    http://computing.unn.ac.uk/staff/kwff2/interviewandsurvey.pdf.

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Author information

Authors and Affiliations

  1. Distribution, Loyalty, Partnerships and MIS, Corinthia Hotels International, Floriana, Malta

    Elaine Vella

  2. Department of Computer and Information Sciences, Northumbria University, Newcastle upon Tyne, NE1 8ST, UK

    Longzhi Yang, Naveed Anwar & Nanlin Jin

Authors
  1. Elaine Vella
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  2. Longzhi Yang
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  3. Naveed Anwar
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  4. Nanlin Jin
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Corresponding author

Correspondence to Nanlin Jin .

Editor information

Editors and Affiliations

  1. Northumbria University, Newcastle upon Tyne, United Kingdom

    Gobinda Chowdhury

  2. Northumbria University, Newcastle upon Tyne, United Kingdom

    Julie McLeod

  3. University of Sheffield, Sheffield, United Kingdom

    Val Gillet

  4. University of Sheffield, Sheffield, United Kingdom

    Peter Willett

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Vella, E., Yang, L., Anwar, N., Jin, N. (2018). Adoption of Cloud Computing in Hotel Industry as Emerging Services. In: Chowdhury, G., McLeod, J., Gillet, V., Willett, P. (eds) Transforming Digital Worlds. iConference 2018. Lecture Notes in Computer Science(), vol 10766. Springer, Cham. https://doi.org/10.1007/978-3-319-78105-1_26

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  • DOI: https://doi.org/10.1007/978-3-319-78105-1_26

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-78104-4

  • Online ISBN: 978-3-319-78105-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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