Abstract
The success of software systems highly depends on user engagement. Thus, to deliver engaging systems, software has to be designed carefully taking into account Acceptance Requirements, such as “70% of users will use the system”, and the psychological factors that could influence users to use the system. Analysis can then consider mechanisms that affect these factors, such as Gamification (making a game out of system use), advertising, incentives and more.
We propose a Systematic Acceptance Requirements Analysis Framework based on Gamification for supporting the requirements engineer in analyzing and designing engaging software systems. Our framework, named Agon, encompasses both a methodology and a meta-model capturing acceptance and gamification knowledge. In this paper, we describe the Agon Meta-Model and provide examples from the gamification of a decision-making platform in the context of a European Project.
Similar content being viewed by others
References
Bartle, R.: Hearts, clubs, diamonds, spades: players who suit MUDs. J. MUD Res. 1, 19 (1996)
Chung, L., Nixon, B., Yu, E., Mylopoulos, J.: Non-Functional Requirements in Software Engineering, vol. 5. Springer, Heidelberg (2012)
Hamari, J.: Do badges increase user activity? a field experiment on the effects of gamification. Comput. Hum. Behav. 71, 469–478 (2015)
Kazhamiakin, R., Marconi, A., Perillo, M., Pistore, M., Valetto, G., Piras, L., Avesani, F., Perri, N.: Using gamification to incentivize sustainable urban mobility. In: 1st International Smart Cities Conference (ISC2). IEEE (2015)
Koivisto, J., Hamari, J.: Demographic differences in perceived benefits from gamification. Comput. Hum. Behav. 35, 179–188 (2014)
Li, F.L., Horkoff, J., Mylopoulos, J., Guizzardi, R., Guizzardi, G., Borgida, A., Liu, L.: Non-functional requirements as qualities, with a spice of ontology. In: 22nd International Requirements Engineering Conference (RE), pp. 293–302. IEEE (2014)
Nguyen, C.M., Sebastiani, R., Giorgini, P., Mylopoulos, J.: Multi-objective reasoning with constrained goal models. Requir. Eng. J. p. 1–37 (2016)
Orsi, G., Tanca, L.: Context modelling and context-aware querying. In: Moor, O., Gottlob, G., Furche, T., Sellers, A. (eds.) Datalog 2.0 2010. LNCS, vol. 6702, pp. 225–244. Springer, Heidelberg (2011). doi:10.1007/978-3-642-24206-9_13
Piras, L., Giorgini, P., Mylopoulos, J.: Models, case studies and the glossary of Agon (an Acceptance Requirements Framework). https://pirasluca.wordpress.com/home/acceptance/
Piras, L., Giorgini, P., Mylopoulos, J.: Acceptance requirements and their gamification solutions. In: 24th IEEE International Requirements Engineering Conference (RE). IEEE (2016)
Piras, L., Paja, E., Cuel, R., Ponte, D., Giorgini, P., Mylopoulos, J.: Gamification solutions for software acceptance: a comparative study of requirements engineering and organizational behavior techniques. In: 11th IEEE International Conference on Research Challenges in Information Science (RCIS). IEEE (2017)
Schell, J.: The Art of Game Design: A Book of Lenses. CRC Press, Boca Raton (2014)
Thompson, R., Higgins, C., Howell, J.: Personal computing: toward a conceptual model of utilization. MIS Q. 15, 125–143 (1991)
Venkatesh, V., Morris, M., Davis, G., Davis, F.: User acceptance of information technology: toward a unified view. MIS Q. 27, 425–478 (2003)
Zichermann, G., Cunningham, C.: Gamification by Design: Implementing Game Mechanics in Web and Mobile Apps. O’Reilly Media Inc, Sebastopol (2011)
Acknowledgments
This project has received funding from the SESAR Joint Undertaking under grant agreement No. 699306 under European Union’s Horizon 2020 research and innovation programme.
This work was partially supported by ERC Advanced Grant 267856, titled “Lucretius: Foundations for Software Evolution.”
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Piras, L., Paja, E., Giorgini, P., Mylopoulos, J. (2017). Goal Models for Acceptance Requirements Analysis and Gamification Design. In: Mayr, H., Guizzardi, G., Ma, H., Pastor, O. (eds) Conceptual Modeling. ER 2017. Lecture Notes in Computer Science(), vol 10650. Springer, Cham. https://doi.org/10.1007/978-3-319-69904-2_18
Download citation
DOI: https://doi.org/10.1007/978-3-319-69904-2_18
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-69903-5
Online ISBN: 978-3-319-69904-2
eBook Packages: Computer ScienceComputer Science (R0)