Abstract
This paper presents results of a study of the level of agreement of assessments and decisions made by quality controllers in a sensory inspection. The study subjects included persons with hearing disability. The study was conducted in an automotive manufacturing company. The employees with hearing loss perform product quality inspection which includes, among other things, visual inspection of the goods. The measurement system analysis (MSA) procedure for attributes, with the use of Gwet’s AC1 coefficient, was applied to estimate the level of agreement of decisions made by the raters. The study results show that the quality of work performed by employees with hearing disability is at least as good as that of able-bodied employees. Based on the knowledge possessed by the authors, this approach to the problem is characterized by novelty.
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Acknowledgements
The results presented in the paper come from a scientific statutory research conducted at the Chair of Management and Production Engineering, Faculty of Mechanical Engineering and Management, Poznan University of Technology, Poland, supported by the Polish Ministry of Science and Higher Education from the financial means in 2017: 02/23/DSPB/7695.
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Starzynska, B., Szajkowska, K., Diering, M., Rocha, A., Reis, L.P. (2018). A Study of Raters Agreement in Quality Inspection with the Participation of Hearing Disabled Employees. In: Hamrol, A., Ciszak, O., Legutko, S., Jurczyk, M. (eds) Advances in Manufacturing. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-68619-6_85
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