Abstract
Mental workload (MWL) measurement is a complex multidisciplinary research field. In the last 50 years of research endeavour, MWL measurement has mainly produced theory-driven models. Some of the reasons for justifying this trend includes the omnipresent uncertainty about how to define the construct of MWL and the limited use of data-driven research methodologies. This work presents novel research focused on the investigation of the capability of a selection of supervised Machine Learning (ML) classification techniques to produce data-driven computational models of MWL for the prediction of objective performance. These are then compared to two state-of-the-art subjective techniques for the assessment of MWL, namely the NASA Task Load Index and the Workload Profile, through an analysis of their concurrent and convergent validity. Findings show that the data-driven models generally tend to outperform the two baseline selected techniques.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Arlot, S., Celisse, A., et al.: A survey of cross-validation procedures for model selection. Stat. Surv. 4, 40–79 (2010)
Ben-David, A.: About the relationship between ROC curves and Cohen’s kappa. Eng. Appl. Artif. Intell. 21(6), 874–882 (2008)
Blankertz, B., Curio, G., Müller, K.R.: Classifying single trial EEG: towards brain computer interfacing. Adv. Neural Inf. Process. Syst. 1(c), 157–164 (2002)
Bunkhumpornpat, C., Sinapiromsaran, K., Lursinsap, C.: DBSMOTE: density-based synthetic minority over-sampling technique. Appl. Intell. 36(3), 664–684 (2012)
Cain, B.: A review of the mental workload literature. In: Defence Research and Development Toronto (Canada), pp. 4-1–4-34 (2007)
Cawley, G.C., Talbot, N.L.: On over-fitting in model selection and subsequent selection bias in performance evaluation. J. Mach. Learn. Res. 11, 2079–2107 (2010)
Chapman, P., Clinton, J., Khabaza, T., Reinartz, T., Wirth, R.: The CRISP-DM process model. CRIP-DM Consortium 310 (1999)
Choudhury, S., Bhowal, A.: Comparative analysis of machine learning algorithms along with classifiers for network intrusion detection. In: 2015 International Conference on Smart Technologies and Management for Computing, Communication, Controls, Energy and Materials (ICSTM) (May), pp. 89–95 (2015)
Cinaz, B., Arnrich, B., La Marca, R., Tröster, G.: Monitoring of mental workload levels during an everyday life office-work scenario. Pers. Ubiquit. Comput. 17(2), 229–239 (2013)
Cortes Torres, C.C., Sampei, K., Sato, M., Raskar, R., Miki, N.: Workload assessment with eye movement monitoring aided by non-invasive and unobtrusive micro-fabricated optical sensors. In: Adjunct Proceedings of the 28th Annual ACM Symposium on User Interface Software and Technology, pp. 53–54 (2015)
Di Stasi, L.L., Marchitto, M., Antolí, A., Baccino, T., Cañas, J.J.: Approximation of on-line mental workload index in ATC simulated multitasks. J. Air Transp. Manage. 16(6), 330–333 (2010)
Dornhege, G., Blankertz, B., Curio, G., Múller, K.R.: Boosting bit rates in noninvasive EEG single-trial classifications by feature combination and multiclass paradigms. IEEE Trans. Biomed. Eng. 51(6), 993–1002 (2004)
Elkin-Frankston, S., Bracken, B.K., Irvin, S., Jenkins, M.: Are behavioral measures useful for detecting cognitive workload during human-computer interaction? In: Ahram, T., Karwowski, W. (eds.) Advances in Intelligent Systems and Computing, vol. 494, pp. 127–137. Springer, Cham (2017)
Fatourechi, M., Ward, R.K., Mason, S.G., Huggins, J., Schlógl, A., Birch, G.E.: Comparison of evaluation metrics in classification applications with imbalanced datasets. In: Proceedings - 7th International Conference on Machine Learning and Applications, ICMLA 2008, pp. 777–782 (2008)
Hart, S.G., Staveland, L.E.: Development of NASA-TLX (Task Load Index): results of empirical and theoretical research. Adv. Psychol. 52(C), 139–183 (1988)
Hincks, S.W., Afergan, D., Jacob, R.J.K.: Using fNIRS for real-time cognitive workload assessment. In: Schmorrow, D.D.D., Fidopiastis, C.M.M. (eds.) AC 2016. LNCS, vol. 9743, pp. 198–208. Springer, Cham (2016). doi:10.1007/978-3-319-39955-3_19
Juszczak, P., Tax, D., Duin, R.P.: Feature scaling in support vector data description. In: Proceedings of the ASCI, pp. 95–102. Citeseer (2002)
Kohavi, R., et al.: A study of cross-validation and bootstrap for accuracy estimation and model selection. In: Ijcai, vol. 14, pp. 1137–1145 (1995)
Kumar, M., Arndt, A., Kreuzfeld, S., Thurow, K., Stoll, N., Stoll, R.: Fuzzy techniques for subjective workload-score modeling under uncertainties. IEEE Trans. Syst. Man Cybern. Part B Cybern. 38(6), 1449–1464 (2008)
Lee, J.C., Tan, D.S.: Using a low-cost electroencephalograph for task classification in HCI research. In: Proceedings of the 19th ACM Symposium on User Interface Software and Technology, pp. 81–90 (2006)
Leva, M.C., Kay, A.M., Mattei, F., Kontogiannis, T., Ambroggi, M., Cromie, S.: A dynamic task representation method for a virtual reality application. In: Harris, D. (ed.) EPCE 2009. LNCS, vol. 5639, pp. 32–42. Springer, Heidelberg (2009). doi:10.1007/978-3-642-02728-4_4
Longo, L.: Human-computer interaction and human mental workload: assessing cognitive engagement in the world wide web. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds.) INTERACT 2011. LNCS, vol. 6949, pp. 402–405. Springer, Heidelberg (2011). doi:10.1007/978-3-642-23768-3_43
Longo, L.: Formalising human mental workload as non-monotonic concept for adaptive and personalised web-design. In: Masthoff, J., Mobasher, B., Desmarais, M.C., Nkambou, R. (eds.) UMAP 2012. LNCS, vol. 7379, pp. 369–373. Springer, Heidelberg (2012). doi:10.1007/978-3-642-31454-4_38
Longo, L.: Formalising human mental workload as a defeasible computational concept. Ph.D. thesis, Trinity College Dublin (2014)
Longo, L.: A defeasible reasoning framework for human mental workload representation and assessment. Behav. Inf. Technol. 34(8), 758–786 (2015)
Longo, L.: Designing medical interactive systems via assessment of human mental workload. In: International Symposium on Computer-Based Medical Systems, pp. 364–365 (2015)
Longo, L.: Subjective usability (system usability scale) and subjective mental workload (NASA-TLX and workload profile) of web-based tasks and interfaces (2015)
Longo, L.: Mental workload in medicine: Foundations, applications, open problems, challenges and future perspectives. In: 2016 IEEE 29th International Symposium on Computer-Based Medical Systems (CBMS), pp. 106–111, June 2016
Longo, L., Barrett, S.: A computational analysis of cognitive effort. In: Nguyen, N.T., Le, M.T., Świątek, J. (eds.) ACIIDS 2010. LNCS, vol. 5991, pp. 65–74. Springer, Heidelberg (2010). doi:10.1007/978-3-642-12101-2_8
Longo, L., Barrett, S.: Cognitive effort for multi-agent systems. In: Yao, Y., Sun, R., Poggio, T., Liu, J., Zhong, N., Huang, J. (eds.) BI 2010. LNCS, vol. 6334, pp. 55–66. Springer, Heidelberg (2010). doi:10.1007/978-3-642-15314-3_6
Longo, L., Dondio, P.: On the relationship between perception of usability and subjective mental workload of web interfaces. In: IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology, WI-IAT 2015, Singapore, December 6–9, vol. I, pp. 345–352 (2015)
Longo, L., Rusconi, F., Noce, L., Barrett, S.: The importance of human mental workload in web-design. In: 8th International Conference on Web Information Systems and Technologies, pp. 403–409, April 2012
Mannaru, P., Balasingam, B., Pattipati, K., Sibley, C., Coyne, J.: Cognitive context detection in UAS operators using eye-gaze patterns on computer screens. In: SPIE 9851, Next-Generation Analyst IV, vol. 9851, p. 98510F (2016)
Ott, T., Wu, P., Paullada, A., Mayer, D., Gottlieb, J., Wall, P.: ATHENA – a zero-intrusion no contact method for workload detection using linguistics, keyboard dynamics, and computer vision. In: Stephanidis, C. (ed.) HCI 2016. CCIS, vol. 617, pp. 226–231. Springer, Cham (2016). doi:10.1007/978-3-319-40548-3_38
O’Donnell, R., Eggemeier, F.: Workload assessment methodology. In: Boff, K.R., Kaufman, L., Thomas, J.P. (eds.) Handbook of Perception and Human Performance, Cognitive Processes and Performance, vol. 2. Wiley, Hoboken (1986)
Pham, T.T., Nguyen, T.D., Vo, T.: Sparse fNIRS feature estimation via unsupervised learning for mental workload classification. In: Bassis, S., Esposito, A., Morabito, F.C., Pasero, E. (eds.) Advances in Neural Networks. SIST, vol. 54, pp. 283–292. Springer, Cham (2016). doi:10.1007/978-3-319-33747-0_28
Rao, R.B., Fung, G., Rosales, R.: On the dangers of cross-validation. an experimental evaluation. In: Proceedings of the 2008 SIAM International Conference on Data Mining, pp. 588–596. SIAM (2008)
Reid, G.B., Nygren, T.E.: The Subjective Workload Assessment Technique: A Scaling Procedure for Measuring Mental Workload, vol. 52, North-Holland (1988)
Rizzo, L., Dondio, P., Delany, S.J., Longo, L.: Modeling mental workload via rule-based expert system: a comparison with NASA-TLX and workload profile. In: Iliadis, L., Maglogiannis, I. (eds.) AIAI 2016. IAICT, vol. 475, pp. 215–229. Springer, Cham (2016). doi:10.1007/978-3-319-44944-9_19
Rubio, S., Díaz, E., Martín, J., Puente, J.M.: Evaluation of subjective mental workload: a comparison of SWAT, NASA-TLX, and workload profile methods. Appl. Psychol. 53(1), 61–86 (2004)
Solovey, E., Schermerhorn, P., Scheutz, M., Sassaroli, A., Fantini, S., Jacob, R.: Brainput: Enhancing interactive systems with streaming fNIRS Brain Input. In: Proceedings of the 2012 ACM Annual Conference on Human Factors in Computing Systems - CHI 2012. p. 2193. ACM (2012)
Stassen, H.G., Johannsen, G., Moray, N.: Internal representation, internal model, human performance model and mental workload. Automatica 26(4), 811–820 (1990)
Stevens, R., Galloway, T., Berka, C.: Integrating EEG models of cognitive load with machine learning models of scientific problem solving. In: Proceedings of 2nd Annual Augmented Cognition International Conference (September, 2006)
Su, J., Luz, S.: Predicting cognitive load levels from speech data. Smart Innov. Syst. Technol. 48, 255–263 (2016)
Thompson, S.K.: Stratified Sampling, pp. 139–156. Wiley, Hoboken (2012)
Trucco, P., Leva, M.C., Sträter, O.: Human error prediction in ATM via cognitive simulation: preliminary study. In: Proceedings of the 8th International Conference on Probabilistic Safety Assessment and Management (PSAM8), pp. 1–9 (2006)
Tsang, P.S., Velazquez, V.L.: Diagnosticity and multidimensional subjective workload ratings. Ergonomics 39(3), 358–381 (1996)
Wickens, C.D.: Multiple resources and mental workload. Hum. Factors 50(3), 449–455 (2008)
Wiebe, E.N., Roberts, E., Behrend, T.S.: An examination of two mental workload measurement approaches to understanding multimedia learning. Comput. Hum. Behav. 26(3), 474–481 (2010)
Yoshida, Y., Ohwada, H., Mizoguchi, F., Iwasaki, H.: Classifying cognitive load and driving situation with machine learning. Int. J. Mach. Learn. Comput. 4(3), 210–215 (2014)
Zhang, Y.Z.Y., Owechko, Y., Zhang, J.Z.J.: Driver cognitive workload estimation: a data-driven perspective. In: Proceedings of the 7th International IEEE Conference on Intelligent Transportation Systems (IEEE Cat. No.04TH8749), pp. 642–647 (2004)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Moustafa, K., Luz, S., Longo, L. (2017). Assessment of Mental Workload: A Comparison of Machine Learning Methods and Subjective Assessment Techniques. In: Longo, L., Leva, M. (eds) Human Mental Workload: Models and Applications. H-WORKLOAD 2017. Communications in Computer and Information Science, vol 726. Springer, Cham. https://doi.org/10.1007/978-3-319-61061-0_3
Download citation
DOI: https://doi.org/10.1007/978-3-319-61061-0_3
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-61060-3
Online ISBN: 978-3-319-61061-0
eBook Packages: Computer ScienceComputer Science (R0)