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Smart Device-Based Notifications: A Survey on User’s Satisfaction of Traditional Notification Mechanisms

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Advances in Communication of Design (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 609))

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Abstract

Notifications represent a key element in smart devices. In fact, a device could be considered “smart” if it is able to provide different type of messages or notifications to the users. In this way, people who use smart devices receive a significant number of notifications daily. However, how many notifications can a user receive and attend daily? If the number of notifications increases a lot, it is possible that the user experience decrease. In this article, a study is carried out on the level of user’s satisfaction related to the number of notifications received in different smart devices. To achieve this goal, a survey was applied taking into consideration the following devices: smart speaker, smart fridge, smart TV, smart watch, smart phone, and car’s integrated computer system. The study comprises the participation of 439 people from 8 countries.

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Acknowledgments

This work was partially supported by the Centro de Investigaciones en Tecnologías de la Información y Comunicación (CITIC) Grant No. 834-B6-178, and the Posgrado en Computación e Informática (PCI), both at Universidad de Costa Rica.

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Correspondence to Gustavo López .

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Yoong, S., López, G., Guerrero, L.A. (2018). Smart Device-Based Notifications: A Survey on User’s Satisfaction of Traditional Notification Mechanisms. In: Ho, A. (eds) Advances in Communication of Design. AHFE 2017. Advances in Intelligent Systems and Computing, vol 609. Springer, Cham. https://doi.org/10.1007/978-3-319-60477-0_12

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  • DOI: https://doi.org/10.1007/978-3-319-60477-0_12

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