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Digital Technologies for Process Execution

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High Performance Through Business Process Management

Abstract

Digitalization is nowadays a key topic in basically every organization. Most business processes are at least partially supported by digital information technology (IT). They are “digital.” Applications like enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), or similar systems are present in most enterprises in one or another way. Many executives are already considering new technology environments on the basis of service-oriented architectures (SOA) or are in the midst of such an implementation. Some companies even take these ideas to the next level, such as procuring their software through “the cloud” or using Web 2.0 applications. But what does it all mean? How do these digitalization components fit into the bigger picture of “strategy execution” and the discipline of value-driven process management?

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Authors and Affiliations

  1. BPM-D, 475 Timberline Trail, West Chester, PA, 19382, USA

    Dr. Mathias Kirchmer (Managing Director and Co-CEO, Affiliated Faculty)

  2. Organizational Dynamics, School of Arts and Sciences, University of Pennsylvania, 3440 Market Street, Suite 100, Philadelphia, PA, 19104, USA

    Dr. Mathias Kirchmer (Managing Director and Co-CEO, Affiliated Faculty)

Authors
  1. Dr. Mathias Kirchmer
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Correspondence to Mathias Kirchmer .

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Kirchmer, M. (2017). Digital Technologies for Process Execution. In: High Performance Through Business Process Management. Springer, Cham. https://doi.org/10.1007/978-3-319-51259-4_3

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