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A Study on Trust in a Robotic Suitcase

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Social Robotics (ICSR 2016)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 9979))

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Abstract

This work presents a study on human-robot interaction between a prototype of a robotic suitcase – aBag – and people using it. Importantly, for an autonomous robotic suitcase to be successful as a product, people need to trust it. Therefore, a study was performed, where participants used aBag (remotely operated using the Wizard of Oz technique) for carrying their belongings. Two different conditions were created: (1) aBag follows the participant at a close range; (2) aBag follows the participant on a further distance. We expected that participants would trust more aBag when it was following them at a close range, but interestingly participants seemed to trust more when aBag was further away. Also, regardless of the conditions, the level of trust in aBag was significantly higher after the interaction compared to before, bringing positive results to the development of this kind of robotic apparatus.

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Notes

  1. 1.

    A video presenting the experiment using the recordings from the participants’ interactions with aBag is available at https://www.youtube.com/watch?v=M4mw5WX-AS8&feature=youtube.

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Acknowledgements

This work was supported by national funds through Fundação para a Ciência e a Tecnologia (FCT) with reference UID/CEC/50021/2013. P. Alves-Oliveira acknowledges a FCT grant ref. SFRH/BD/110223/2015. The authors are solely responsible for the content of this publication. It does not represent the opinion of the EC, and the EC is not responsible for any use that might be made of data appearing therein.

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Authors and Affiliations

  1. INESC-ID & Instituto Superior Técnico, Universidade de Lisboa, Lisbon, Portugal

    Beatriz Quintino Ferreira, Sofia Petisca & Ana Paiva

  2. KTH Royal Institute of Technology, Stockholm, Sweden

    Kelly Karipidou

  3. Instituto Superior Técnico, Universidade de Lisboa, Lisbon, Portugal

    Kelly Karipidou & Filipe Rosa

  4. INESC-ID and Instituto Universitário de Lisboa (ISCTE-IUL), CIS-IUL, Lisbon, Portugal

    Patrícia Alves-Oliveira

Authors
  1. Beatriz Quintino Ferreira
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  2. Kelly Karipidou
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  3. Filipe Rosa
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  4. Sofia Petisca
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  5. Patrícia Alves-Oliveira
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  6. Ana Paiva
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Corresponding author

Correspondence to Beatriz Quintino Ferreira .

Editor information

Editors and Affiliations

  1. Department of Electrical Engineering, The University of Kansas, Lawrence, Indiana, USA

    Arvin Agah

  2. Department of Mechanical Engineering, Qatar University, Doha, Qatar

    John-John Cabibihan

  3. School of Electrical and Computer Engineering, Georgia Institute of Technology, Atlanta, USA

    Ayanna M. Howard

  4. Department of Systems Engineering and Automation, University Carlos III de Madrid, madrid, Spain

    Miguel A. Salichs

  5. Department of Mechanical, Aerospace and Biomedical Engineering, University of Tennessee, Knoxville, Tennessee, USA

    Hongsheng He

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Ferreira, B.Q., Karipidou, K., Rosa, F., Petisca, S., Alves-Oliveira, P., Paiva, A. (2016). A Study on Trust in a Robotic Suitcase. In: Agah, A., Cabibihan, JJ., Howard, A., Salichs, M., He, H. (eds) Social Robotics. ICSR 2016. Lecture Notes in Computer Science(), vol 9979. Springer, Cham. https://doi.org/10.1007/978-3-319-47437-3_18

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  • DOI: https://doi.org/10.1007/978-3-319-47437-3_18

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-47436-6

  • Online ISBN: 978-3-319-47437-3

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