Abstract
Transparency is a novel non-functional requirement for software systems. It is acclaimed to improve the quality of service since it gives users access to information concerning the system’s processes, clarifying who is responsible if something goes wrong. Thus, it is believed to support people’s right to a secure and private processing of their personal data. We define eight quality metrics for transparency and we demonstrate the usage and the effectiveness of the metrics by assessing transparency on the Microsoft HealthVault, an on-line platform for users to collect, store, and share medical records.
D. Spagnuelo—Supported by FNR/AFR project 7842804 TYPAMED.
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Spagnuelo, D., Bartolini, C., Lenzini, G. (2016). Metrics for Transparency. In: Livraga, G., Torra, V., Aldini, A., Martinelli, F., Suri, N. (eds) Data Privacy Management and Security Assurance. DPM QASA 2016 2016. Lecture Notes in Computer Science(), vol 9963. Springer, Cham. https://doi.org/10.1007/978-3-319-47072-6_1
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