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Improving Adherence in Automated e-Coaching

A Case from Insomnia Therapy

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Persuasive Technology (PERSUASIVE 2016)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9638))

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Abstract

Non-adherence is considered a problem that seriously undermines the outcome of behavior change therapies, in particular of self-help therapies delivered without human interference. This paper presents the design rationale behind a computer system in the domain of adherence enhancing strategies in automated e-coaching. A variety of persuasive strategies is introduced and implemented in a mobile e-coaching system in the domain of insomnia therapy. The system integrates two types of interface elements, i.e. dedicated tools and natural language conversation, to simplify therapy related activities and to include social strategies to improve motivation. We focus on the crucial role of communication and adaptation.

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Acknowledgements

This research is supported by Philips and Technology Foundation STW, Nationaal Initiatief Hersenen en Cognitie NIHC under the Partnership programme Healthy Lifestyle Solutions.

Author information

Authors and Affiliations

  1. Utrecht University, Utrecht, The Netherlands

    Robbert Jan Beun, Siska Fitrianie, Fiemke Griffioen-Both & Sandor Spruit

  2. Delft University of Technology, Delft, The Netherlands

    Willem-Paul Brinkman & Corine Horsch

  3. University of Amsterdam, Amsterdam, The Netherlands

    Jaap Lancee

Authors
  1. Robbert Jan Beun
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  2. Willem-Paul Brinkman
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  3. Siska Fitrianie
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  4. Fiemke Griffioen-Both
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  5. Corine Horsch
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  6. Jaap Lancee
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  7. Sandor Spruit
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Corresponding author

Correspondence to Robbert Jan Beun .

Editor information

Editors and Affiliations

  1. University of Salzburg, Salzburg, Austria

    Alexander Meschtscherjakov

  2. Philips Research, Eindhoven, The Netherlands

    Boris De Ruyter

  3. University of Salzburg, Salzburg, Austria

    Verena Fuchsberger

  4. University of Salzburg, Salzburg, Austria

    Martin Murer

  5. University of Salzburg, Salzburg, Austria

    Manfred Tscheligi

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Beun, R.J. et al. (2016). Improving Adherence in Automated e-Coaching. In: Meschtscherjakov, A., De Ruyter, B., Fuchsberger, V., Murer, M., Tscheligi, M. (eds) Persuasive Technology. PERSUASIVE 2016. Lecture Notes in Computer Science(), vol 9638. Springer, Cham. https://doi.org/10.1007/978-3-319-31510-2_24

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  • DOI: https://doi.org/10.1007/978-3-319-31510-2_24

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-31509-6

  • Online ISBN: 978-3-319-31510-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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