Skip to main content

Great Explanations: Opinionated Explanations for Recommendations

  • Conference paper
  • First Online:
Case-Based Reasoning Research and Development (ICCBR 2015)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 9343))

Included in the following conference series:

Abstract

Explaining recommendations helps users to make better decisions. We describe a novel approach to explanation for recommender systems, one that drives the recommendation ranking process, while at the same time providing the user with useful insights into the reason why items have been recommended and the trade-offs they may need to consider when making their choice. We describe this approach in the context of a case-based recommender system that harnesses opinions mined from user-generated reviews, and evaluate it on TripAdvisor hotel data.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Herlocker, J.L., Konstan, J.A., Borchers, A., Riedl, J.: Explaining collaborative filtering recommendations. In: Proceedings of The ACM Conference on Computer Supported Cooperative Work, pp. 241–250, ACM (2000)

    Google Scholar 

  2. Symeonidis, P., Nanopoulos, A., Manolopoulos, Y.: Providing justifications in recommender systems. IEEE Trans. Syst. Man Cybern. Part A Syst. Hum. 38(6), 1262–1272 (2008)

    Article  Google Scholar 

  3. Pu, P., Chen, L.: Trust-Inspiring explanation interfaces for recommender systems. Knowl. Based Syst. 20(6), 542–556 (2007)

    Article  Google Scholar 

  4. Coyle, M., Smyth, B.: Explaining search results. In: Proceedings of The 19th International Joint Conference on Artificial Intelligence, pp. 1553–1555, Morgan Kaufmann Publishers Inc (2005)

    Google Scholar 

  5. Friedrich, G., Zanker, M.: A taxonomy for generating explanations in recommender systems. AI Mag. 32(3), 90–98 (2011)

    Google Scholar 

  6. Dong, R., Schaal, M., O’Mahony, M.P., McCarthy, K., Smyth, B.: Mining features and sentiment from review experiences. In: Delany, S.J., Ontañón, S. (eds.) ICCBR 2013. LNCS, vol. 7969, pp. 59–73. Springer, Heidelberg (2013)

    Chapter  Google Scholar 

  7. Dong, R., O’Mahony, M.P., Smyth, B.: Further experiments in opinionated product recommendation. In: Lamontagne, L., Plaza, E. (eds.) ICCBR 2014. LNCS, vol. 8765, pp. 110–124. Springer, Heidelberg (2014)

    Google Scholar 

  8. Dong, R., Schaal, M., O’Mahony, M.P., Smyth, B.: Topic extraction from online reviews for classification and recommendation. In: Proceedings of The 23rd International Joint Conference on Artificial Intelligence (2013)

    Google Scholar 

  9. Buchanan, B.G., Shortliffe, E.H.: Rule Based Expert Systems: The Mycin Experiments of the Stanford Heuristic Programming Project. The Addison-Wesley Series in Artificial Intelligence, vol. 3. Addison-Wesley Longman Publishing Co., Inc., Boston (1984)

    Google Scholar 

  10. Sørmo, F., Cassens, J., Aamodt, A.: Explanation in case based reasoning perspectives and goals. Artif. Intell. Rev. 24(2), 109–143 (2005)

    Article  MATH  Google Scholar 

  11. McSherry, D.: Explaining the pros and cons of conclusions in CBR. In: Funk, P., González Calero, P.A. (eds.) ECCBR 2004. LNCS (LNAI), vol. 3155, pp. 317–330. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  12. Doyle, D., Cunningham, P., Bridge, D.G., Rahman, Y.: Explanation oriented retrieval. In: Funk, P., González Calero, P.A. (eds.) ECCBR 2004. LNCS (LNAI), vol. 3155, pp. 157–168. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  13. Druzdzel, M.J.: Qualitative verbal explanations in Bayesian belief networks. Artif. Intell. Simul. Behav. Q. Spec. Issue Bayesian Netw. 94, 43–54 (1996)

    Google Scholar 

  14. Bilgic, M., Mooney, R.J.: Explaining recommendations: Satisfaction vs. Promotion. In: Proceedings of Beyond Personalization 2005: A Workshop on the Next Stage of Recommender Systems Research at The 2005 International Conference on Intelligent User Interfaces, pp. 13–18 (2005)

    Google Scholar 

  15. Vig, J., Sen, S., Riedl, J.: Tagsplanations: explaining recommendations using tags. In: Proceedings of The 13th International Conference on Intelligent User Interfaces, pp. 47–56, ACM Press (2008)

    Google Scholar 

  16. Reilly, J., McCarthy, K., McGinty, L., Smyth, B.: Explaining compound critiques. Artif. Intell. Rev. 24(2), 199–220 (2005)

    Article  Google Scholar 

  17. Tintarev, N., Masthoff, J.: The effectiveness of personalized movie explanations: an experiment using commercial meta-data. In: Nejdl, W., Kay, J., Pu, P., Herder, E. (eds.) AH 2008. LNCS, vol. 5149, pp. 204–213. Springer, Heidelberg (2008)

    Chapter  Google Scholar 

  18. McSherry, D.: Similarity and compromise. In: Ashley, K.D., Bridge, D.G. (eds.) ICCBR 2003. LNCS, vol. 2689, pp. 291–305. Springer, Heidelberg (2003)

    Google Scholar 

  19. Hu, M., Liu, B.: Mining opinion features in customer reviews. In: Proceedings of The 19th National Conference on Artificial Intelligence, pp. 755–760, AAAI Press (2004)

    Google Scholar 

  20. Justeson, J.S., Katz, S.M.: Technical terminology: some linguistic properties and an algorithm for identification in text. Nat. Lang. Eng. 1(1), 9–27 (1995)

    Article  Google Scholar 

  21. Moghaddam, S., Ester, M.: Opinion digger: an unsupervised opinion miner from unstructured product reviews. In: Proceedings of The 19th ACM International Conference on Information and Knowledge Management, pp. 1825–1828, ACM Press (2010)

    Google Scholar 

  22. Smyth, B., Keane, M.: Adaptation-Guided retrieval: questioning the similarity assumption in reasoning. Artif. Intell. 102(2), 249–293 (1998)

    Article  MATH  Google Scholar 

Download references

Acknowledgments

This work is supported by the Insight Centre for Data Analytics under grant number SFI/12/RC/2289.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Khalil Muhammad .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this paper

Cite this paper

Muhammad, K., Lawlor, A., Rafter, R., Smyth, B. (2015). Great Explanations: Opinionated Explanations for Recommendations. In: Hüllermeier, E., Minor, M. (eds) Case-Based Reasoning Research and Development. ICCBR 2015. Lecture Notes in Computer Science(), vol 9343. Springer, Cham. https://doi.org/10.1007/978-3-319-24586-7_17

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-24586-7_17

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-24585-0

  • Online ISBN: 978-3-319-24586-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics