Skip to main content
SpringerLink
Log in

Charting Experience Categories for Museum Exhibitions

  • Conference paper
  • First Online:
Human-Computer Interaction – INTERACT 2021 (INTERACT 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12936))

Included in the following conference series:

Abstract

In this poster, we chart and identify user experience categories with museum experiences. The experience categories were searched from narratives people provided in a survey-based user study (n = 48), where people reflected their positive and negative experiences, technology use and possible ethical concerns in museum exhibitions they had visited. Cultural heritage is a special design domain, as it can involve not only fragile old materials but also cultural sensitivities related to the events in history. The paper highlights the role of interactivity and multi-sensory experiences in museums, and our research contributes background knowledge for designers and practitioners working with museum exhibits.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Desmet, P.M., Hekkert, P.: Framework of product experience. Int. J. Des. 1(1), 57–66 (2007)

    Google Scholar 

  2. Häkkilä, J., et al.: Design sensibilities-designing for cultural sensitivity. In: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, pp. 1–3 (2020)

    Google Scholar 

  3. Hassenzahl, M.: User experience (UX) towards an experiential perspective on product quality. In: Proceedings of the 20th Conference on l’Interaction Homme-Machine, pp. 11–15 (2008)

    Google Scholar 

  4. Nikolakopoulou, V., Koutsabasis, P.: Methods and practices for assessing the user experience of interactive systems for cultural heritage. In: Applying Innovative Technologies in Heritage Science, pp. 171–208. IGI Global (2020)

    Google Scholar 

  5. Pallud, J., Monod, E.: User experience of museum technologies: the phenomenological scales. Eur. J. Inf. Syst. 19(5), 562–580 (2010)

    Article  Google Scholar 

  6. Partala, T., Kallinen, A.: Understanding the most satisfying and unsatisfying user experiences: emotions, psychological needs, and context. Interact. Comput. 24(1), 25–34 (2012)

    Article  Google Scholar 

  7. Roussou, M., Katifori, A.: Flow, staging, wayfinding, personalization: evaluating user experience with mobile museum narratives. Multimodal Technol. Interact. 2(2), 32 (2018)

    Article  Google Scholar 

  8. Saldaña, J.: The Coding Manual for Qualitative Researchers. SAGE (2021)

    Google Scholar 

  9. Väänänen-Vainio-Mattila, K., Olsson, T., Häkkilä, J.: Towards deeper understanding of user experience with ubiquitous computing systems: systematic literature review and design framework. In: Abascal, J., Barbosa, S., Fetter, M., Gross, T., Palanque, P., Winckler, M. (eds.) INTERACT 2015. LNCS, vol. 9298, pp. 384–401. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-22698-9_26

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University of Lapland, Yliopistonkatu 8, 96300, Rovaniemi, Finland

    Siiri Paananen, Mari Suoheimo & Jonna Häkkilä

Authors
  1. Siiri Paananen
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Mari Suoheimo
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Jonna Häkkilä
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Siiri Paananen .

Editor information

Editors and Affiliations

  1. Department of Electrical and Information Engineering, Polytechnic University of Bari, Bari, Italy

    Carmelo Ardito

  2. Computer Science Department, University of Bari Aldo Moro, Bari, Italy

    Rosa Lanzilotti

  3. Computer Science Department, University of Pisa, Pisa, Italy

    Alessio Malizia

  4. Department of Computer Science, University of York, York, UK

    Helen Petrie

  5. Computer Science Department, University of Bari Aldo Moro, Bari, Italy

    Antonio Piccinno

  6. Computer Science Department, University of Bari Aldo Moro, Bari, Italy

    Giuseppe Desolda

  7. Microsoft Research, Redmond, WA, USA

    Kori Inkpen

Rights and permissions

Reprints and permissions

Copyright information

© 2021 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Paananen, S., Suoheimo, M., Häkkilä, J. (2021). Charting Experience Categories for Museum Exhibitions. In: Ardito, C., et al. Human-Computer Interaction – INTERACT 2021. INTERACT 2021. Lecture Notes in Computer Science(), vol 12936. Springer, Cham. https://doi.org/10.1007/978-3-030-85607-6_40

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-85607-6_40

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-85606-9

  • Online ISBN: 978-3-030-85607-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Societies and partnerships

Search

Navigation