Trust and Leadership: Implications of Digitization

Höddinghaus, Miriam; Hertel, Guido

doi:10.1007/978-3-030-72945-5_9

Miriam Höddinghaus² &
Guido Hertel²

2031 Accesses
4 Citations
1 Altmetric

Abstract

The ongoing proliferation of communication and information technology and the associated digitization of the workplace has major implications for organizational trust and leadership. New ways to collaborate, the predominance of electronic communication, and the growing automation of work and leadership processes alter risk structures and relationship dynamics in organizations, and ultimately the relevance, development, maintenance, and even the actors of trust. This book chapter summarizes these effects of digitization on leadership and discusses both theoretical and practical implications resulting for trust development. We start with the implications resulting from changes in the general leadership context, then turn to the digitization of leadership communication, and finally discuss how recent technological advances are changing leadership functions.

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Chair of Organisational & Business Psychology, University of Münster, Münster, Germany
Miriam Höddinghaus & Guido Hertel

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Miriam Höddinghaus
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Guido Hertel
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Correspondence to Miriam Höddinghaus .

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Department of Communication, University of Münster, Münster, Germany
Bernd Blöbaum

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Höddinghaus, M., Hertel, G. (2021). Trust and Leadership: Implications of Digitization. In: Blöbaum, B. (eds) Trust and Communication. Springer, Cham. https://doi.org/10.1007/978-3-030-72945-5_9

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DOI: https://doi.org/10.1007/978-3-030-72945-5_9
Published: 03 July 2021
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