Abstract
Using a constructivist approach, this study focuses on how the design and the physical environment of one contemporary hospital in Canada are perceived by the healthcare professionals and how these factors affect their work and their well-being. Data was collected by observing the physical setting and healthcare professionals’ behavior and included semi-structured interviews of 44 healthcare professionals of two care units during 3 months in 2018. The analysis is based on both comparative and interpretive approaches. Results showed that this physical environment is supportive of the work of healthcare professionals and, keeping in mind the linear spatial organization and decentralized layout, this study highlights the importance of adapting the organizational and management system to the spatial configuration of care units in order to achieve the performance and the well-being of these healthcare professionals.
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Many thanks to all the participants to this study and the contact person at the studied hospital.
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Hammouni, Z., Poldma, T. (2021). Human Centered Design in One New Hospital in Canada: A Lived Experience of Healthcare Professionals. In: Russo, D., Ahram, T., Karwowski, W., Di Bucchianico, G., Taiar, R. (eds) Intelligent Human Systems Integration 2021. IHSI 2021. Advances in Intelligent Systems and Computing, vol 1322. Springer, Cham. https://doi.org/10.1007/978-3-030-68017-6_62
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DOI: https://doi.org/10.1007/978-3-030-68017-6_62
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