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Analysis of Terms of Use and Privacy Policies in Social Networks to Treat Users’ Death

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Software Ecosystems, Sustainability and Human Values in the Social Web (WAIHCWS 2017, WAIHCWS 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1081))

Abstract

Social networks are now the main means of communication between people. Users access them many times throughout the day and have their data stored in these systems. If people are born and evolve in social networks, their passing away should be addressed by these systems as well. Terms of use and privacy policies are documents that determine the relationship between users and digital service companies. This paper reports the results from a qualitative analysis on how such documents address issues of post-mortem digital legacy in the following social web platforms: Facebook, Pinterest, Instagram, Foursquare/Swarm, LinkedIn, WhatsApp, and YouTube. In our comparative analysis, we highlight the different solutions adopted by these social networks, considering the Brazilian Laws.

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Author information

Authors and Affiliations

  1. Laboratório de Ambientes Virtuais Interativos, Instituto de Computação, Universidade Federal de Mato Grosso (UFMT), Cuiabá, MT, Brazil

    Gabriel Trocha Viana, Cristiano Maciel & Patricia Cristiane de Souza

  2. Faculdade de Direito, Universidade Federal de Mato Grosso (UFMT), Cuiabá, MT, Brazil

    Ney Alves de Arruda

Authors
  1. Gabriel Trocha Viana
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  2. Cristiano Maciel
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  3. Patricia Cristiane de Souza
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  4. Ney Alves de Arruda
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Corresponding authors

Correspondence to Gabriel Trocha Viana , Cristiano Maciel , Patricia Cristiane de Souza or Ney Alves de Arruda .

Editor information

Editors and Affiliations

  1. Federal University of the State of Rio de Janeiro, Rio de Janeiro, Brazil

    Rodrigo Pereira dos Santos

  2. Federal University of Mato Grosso, Cuiabá, Brazil

    Cristiano Maciel

  3. Fluminense Federal University, Niterói, Brazil

    José Viterbo

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Viana, G.T., Maciel, C., de Souza, P.C., de Arruda, N.A. (2020). Analysis of Terms of Use and Privacy Policies in Social Networks to Treat Users’ Death. In: Santos, R., Maciel, C., Viterbo, J. (eds) Software Ecosystems, Sustainability and Human Values in the Social Web. WAIHCWS WAIHCWS 2017 2018. Communications in Computer and Information Science, vol 1081. Springer, Cham. https://doi.org/10.1007/978-3-030-46130-0_4

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  • DOI: https://doi.org/10.1007/978-3-030-46130-0_4

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